5.0/5
(3 reviews)
About ICTPACK Solution
ICTPACK SOLUTIONS LIMITED is a private firm based in Dar-es-salaam, Tanzania. The company was established in 2013 and registered under the companies Act with Incorporation Certificate Number 1093. At a time when Business and Information Technology seemed like opposite ends of a sword, their main objective has been to bridge the gap between the two.
Services
Mobile App Development
Web Development
UI-UX Design
Custom Software Development
Web Design
ICTPACK Solution Reviews
Write a ReviewBest technology partner we have ever worked with
Sarah Johnson / CEO - Innovate Digital
Verified
May 05, 2026
May 05, 2026
Project summary: Our company needed a reliable technology partner to deliver a complex project within a tight timeline.
This was the smoothest technology project we have ever run. The team's expertise was evident from the first technical discussion, and their ability to translate complex requirements into elegant solutions is remarkable. They kept us informed at every step, flagged risks early, and delivered a high-quality product that our internal team is proud to maintain. Their ongoing support has been equally impressive.
PROS
Innovative thinking, meticulous attention to detail, reliable delivery, transparent reporting
CONS
Initial onboarding took a couple of extra days, but the team hit full stride very quickly
Project TypePOS System Development
IndustryMining & Metals
Project Cost$50,000 to $149,999
DurationMar 2025 – Jan 2026
Questions & Answers
Please describe your company, your role, and the industry you operate in.
We are a CEO-led organisation operating in the Mining & Metals sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Mining & Metals operations through POS System Development. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive POS System Development engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in POS System Development and a strong portfolio of Mining & Metals projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for POS System Development projects going forward.
Exceeded all expectations — highly recommended
William Brown / Senior Consultant - Brown Consulting
Verified
May 05, 2026
May 05, 2026
Project summary: We required a custom platform that would give us a measurable competitive advantage in our market.
From the discovery workshop to the final handover, the experience was seamless. The team invested real effort in understanding our business goals before writing a single line of code, and that foundation paid dividends throughout. Every milestone was hit, every deliverable was polished, and the few issues that arose were resolved before we even had to ask. The solution has already delivered measurable ROI and we are planning our next engagement with them.
PROS
Innovative thinking, meticulous attention to detail, reliable delivery, transparent reporting
CONS
Minor timezone overlap challenges early on, resolved quickly with async communication
Project TypeUI/UX Design
IndustryMining & Metals
Project Cost$10,000 to $49,999
DurationAug 2025 – Apr 2026
Questions & Answers
Please describe your company, your role, and the industry you operate in.
We are a Senior Consultant-led organisation operating in the Mining & Metals sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Mining & Metals operations through UI/UX Design. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive UI/UX Design engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in UI/UX Design and a strong portfolio of Mining & Metals projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for UI/UX Design projects going forward.
Outstanding service and exceptional results
David Chen / VP of Engineering - Global Tech Inc
Verified
May 05, 2026
May 05, 2026
Project summary: Our company needed a reliable technology partner to deliver a complex project within a tight timeline.
Working with this team was genuinely refreshing. They brought creative ideas to the table, executed them with precision, and managed the project with a level of professionalism we rarely see. Feedback was acted on quickly, the documentation is excellent, and the end product has transformed how we operate. Our customers have noticed the difference immediately. We have already recommended them to three other companies in our network.
PROS
Excellent communication, high-quality deliverables, on-time delivery, proactive problem-solving
CONS
Initial onboarding took a couple of extra days, but the team hit full stride very quickly
Project TypeCRM Development
IndustryLegal Services
Project Cost$150,000 to $499,999
DurationJun 2025 – Aug 2025
Questions & Answers
Please describe your company, your role, and the industry you operate in.
We are a VP of Engineering-led organisation operating in the Legal Services sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Legal Services operations through CRM Development. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive CRM Development engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in CRM Development and a strong portfolio of Legal Services projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for CRM Development projects going forward.
Company Info
Founded
2013
Employees
10 - 49
Hourly Rate
N/A
Client Rating
5.0/5 (3 reviews)
