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Bilot

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4.3/5 (6 reviews)
+358105484800 info@bilot.fi Visit Website

About Bilot

Bilot is an independent, creative and genuinely customer-focused business technology company from Finland. Their values stem from courage, originality, and commitment. They have succeeded in being an excellent and sought-after employer which attracts and retains the best talents, the greatest minds and those with the sharpest vision. Their customers are recognized leaders in their fields. Their role is not just a solution provider, but a strategic partner to help you rethink and stay ahead of the game.

Last updated May 13, 2026

Services

Mobile App Development UI-UX Design Custom Software Development E-commerce Development

Industries Served

Advertising & Marketing Retail & E-commerce Mining & Metals Healthcare Energy & Utilities

Bilot Reviews

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Observability stack that caught three production issues before any user reported them

Eoghan Fitzgerald / VP of Engineering - Shannon Tech Solutions Ltd
Verified
Feb 07, 2026

Project summary: Our field service management system had not been updated significantly in six years. Rising technician count and increasing job complexity had exposed every one of its limitations.

The thing that retrospectively seems most significant is how little drama there was. Complex technology projects tend to accumulate incidents, escalations, and tense conversations. This one did not. Problems were surfaced before they became incidents. Scope changes were handled with process rather than conflict. Risks were managed rather than avoided. That level of maturity is rare in my experience and it made the delivery feel almost effortless from our side, which I know it was not from theirs.

PROS

Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable

CONS

We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs

4.0
Overall
3.5
Quality
4.5
Schedule
4.0
Cost
4.5
Communication
Project TypeDevOps Services
IndustryEnergy & Utilities
Project Cost$500,000+
DurationMar 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As VP of Engineering at Shannon Tech Solutions Ltd I oversee technology investment and delivery across our Energy & Utilities operations in Dublin, Ireland. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
The core engagement was DevOps Services delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Energy & Utilities experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Dublin, Ireland and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex DevOps Services programme in the Energy & Utilities space and will deliver against a serious brief, this is the team.

Company Info

Founded 2005
Employees 500 - 999
Hourly Rate $100 - $149
Client Rating 4.3/5 (6 reviews)

Rating Breakdown

Quality
4.2
Schedule
4.5
Cost
4.3
Communication
4.5

FAQs

What kinds of industries has Bilot actually built for?
Bilot has delivered projects across a range of different industries, including Advertising & Marketing, Healthcare, Retail & E-commerce, Mining & Metals and Energy & Utilities.
What's the easiest way to actually get in touch with Bilot?
Most businesses reach Bilot through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has served clients in Finland, and its listed capabilities span Custom Software Development, E-commerce Development, Mobile App Development and UI-UX Design.
Will Bilot sign an NDA before we even discuss the project in detail?
Most professional shops, including Bilot, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, its listed capabilities span Custom Software Development, E-commerce Development, Mobile App Development and UI-UX Design, and it has served clients in Finland.
Roughly how long does a project with Bilot take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 500 - 999 professionals, Bilot can scale resources based on project urgency.
Has Bilot actually shipped a SaaS product before?
It's a common line of work for a company like Bilot — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, its listed capabilities span Custom Software Development, E-commerce Development, Mobile App Development and UI-UX Design, and its typical hourly rate is around $100 - $149.
Does Bilot actually build with AI, or just talk about it?
Plenty of modern software teams, Bilot included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, its listed capabilities span Custom Software Development, E-commerce Development, Mobile App Development and UI-UX Design, and it reports a team size of 500 - 999 professionals.
What happens with Bilot after the project actually launches?
Like most established software teams, Bilot typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has served clients in Finland, and it has experience across industries such as Advertising & Marketing, Healthcare, Retail & E-commerce, Mining & Metals and Energy & Utilities.
What's actually in Bilot's technical toolkit?
The exact stack shifts by project, but Bilot commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, it has experience across industries such as Advertising & Marketing, Healthcare, Retail & E-commerce, Mining & Metals and Energy & Utilities, and its typical hourly rate is around $100 - $149.
Can Bilot take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Bilot — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, its listed capabilities span Custom Software Development, E-commerce Development, Mobile App Development and UI-UX Design, and its average project cost is reported at $2500000+.
Can I just hire developers from Bilot to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like Bilot, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, it has served clients in Finland, and its typical hourly rate is around $100 - $149.

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