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Bozell

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4.1/5 (6 reviews)
+14029654300 info@bozell.com Visit Website

About Bozell

Bozell is a good web and mobile app development company. They want your website to have the best quality possible and in order to do that, they have to know your enterprise inside out. They value technology change, lifelong learning, and adapting to change to achieve operational efficiency in order to provide the best web solutions to their clients.

Last updated May 13, 2026

Services

Mobile App Development Web Development

Industries Served

Gaming & Gambling Travel & Hospitality Human Resources Energy & Utilities Automotive

Bozell Reviews

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ERP rollout that went live on the agreed date — we know how significant that is

Elliot Thorne / Managing Director, Tech - Redwood Capital Advisors
Verified
Feb 01, 2026

Project summary: Our engineering capacity was committed to maintaining existing systems and could not absorb a net-new build of this complexity. An external partner with the right skills was the only viable option.

Six months after go-live our platform is processing three times the transaction volume we specified in the original brief. The architecture choices made during discovery accommodated that growth without remediation work. That is the difference between a team that designs for what you tell them and a team that designs for what you are likely to need. We are in conversation about a Phase 2 engagement and I expect to be using this partnership for several years.

PROS

Collaborative culture that made the team feel like a genuine extension of our organisation, strong asynchronous communication across time zones, zero-drama handling of the inevitable mid-project changes

CONS

We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs

4.5
Overall
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Communication
Project TypeERP Development
IndustryGaming & Gambling
Project Cost$500,000+
DurationMar 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Managing Director, Tech at Redwood Capital Advisors I oversee technology investment and delivery across our Gaming & Gambling operations in San Francisco, USA. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Gaming & Gambling segment had changed and the compliance timeline was set by our regulator, not by us. The ERP Development changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
Primarily ERP Development, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Gaming & Gambling network — in both cases to peers facing ERP Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Company Info

Founded N/A
Employees 50 - 249
Hourly Rate $100 - $149
Client Rating 4.1/5 (6 reviews)

Rating Breakdown

Quality
4.3
Schedule
3.8
Cost
4.1
Communication
4.0

FAQs

What's actually in Bozell's technical toolkit?
The exact stack shifts by project, but Bozell commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, its listed capabilities span Mobile App Development and Web Development, and it has been operating since N/A.
Will Bozell sign an NDA before we even discuss the project in detail?
Most professional shops, including Bozell, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, it has experience across industries such as Automotive, Energy & Utilities, Gaming & Gambling, Travel & Hospitality and Human Resources, and its average project cost is reported at $5000000+.
What are the actual contract options if I want to work with Bozell?
Most companies structured like Bozell give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, its listed capabilities span Mobile App Development and Web Development, and its average project cost is reported at $5000000+.
Is Bozell more of an offshore setup or a local team?
That depends on where Bozell is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has experience across industries such as Automotive, Energy & Utilities, Gaming & Gambling, Travel & Hospitality and Human Resources, and its average project cost is reported at $5000000+.
What's the easiest way to actually get in touch with Bozell?
Most businesses reach Bozell through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, its listed capabilities span Mobile App Development and Web Development, and its typical hourly rate is around $100 - $149.
Does Bozell only work locally, or take on clients elsewhere too?
Bozell isn't necessarily limited to one region and may take on clients across several countries, depending on market demand and business partnerships.
Can Bozell take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Bozell — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, its listed capabilities span Mobile App Development and Web Development, and it has been operating since N/A.
What does Bozell's actual delivery process look like week to week?
Bozell generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, it has experience across industries such as Automotive, Energy & Utilities, Gaming & Gambling, Travel & Hospitality and Human Resources, and its listed capabilities span Mobile App Development and Web Development.
Does Bozell actually build with AI, or just talk about it?
Plenty of modern software teams, Bozell included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, its listed capabilities span Mobile App Development and Web Development, and it has experience across industries such as Automotive, Energy & Utilities, Gaming & Gambling, Travel & Hospitality and Human Resources.
How do I actually get a real proposal out of Bozell instead of a generic reply?
The most reliable route is giving Bozell a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Automotive, Energy & Utilities, Gaming & Gambling, Travel & Hospitality and Human Resources, and it has been operating since N/A.

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