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Chromatic

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4.3/5 (8 reviews)
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About Chromatic

Chromatic is a world-class digital agency focused on design, development, DevOps and support. They believe that volunteering with local causes in their community allows them to make the greatest impact. Chromatic has over 10 years experience helping the organizations solve their content management problems using Drupal and other open source technologies.

Last updated May 13, 2026

Services

Mobile App Development Web Development VR App Development Enterprise App Modernization App Marketing

Industries Served

Aerospace & Defense Energy & Utilities Travel & Hospitality Nonprofit & NGO Logistics & Supply Chain Education Environmental Services

Chromatic Reviews

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Implementation delivered with the discipline, documentation, and change management it required

Victoria Haines / Chief Product Officer - Solaris Media Group
Verified
Jan 16, 2026

Project summary: A merger had left us with two incompatible student information systems. We needed a consolidation path that preserved historical data, maintained service continuity, and met accreditation requirements.

We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.

PROS

Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout

CONS

Their insistence on a detailed functional specification before development began felt like friction at the time. In retrospect, it was the reason the development phase ran without the ambiguity that has derailed similar projects for us previously

4.5
Overall
4.5
Quality
4.0
Schedule
4.5
Cost
4.0
Communication
Project TypeERP Development
IndustryEducation
Project CostLess than $10,000
DurationMay 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Chief Product Officer at Solaris Media Group I oversee technology investment and delivery across our Education operations in Los Angeles, USA. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
The core engagement was ERP Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their ERP Development approach and the evidence base they provided — reference projects in Education contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

Distributed ledger that finally solved a trust problem we had spent three years arguing about

Omar Al-Farsi / Chief Technology Officer - Falcon Digital Ventures
Verified
Jan 15, 2026

Project summary: A previous engagement had delivered something that worked in staging and struggled in production. We approached this project with greater rigour in vendor selection as a result.

We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.

PROS

Collaborative culture that made the team feel like a genuine extension of our organisation, strong asynchronous communication across time zones, zero-drama handling of the inevitable mid-project changes

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

4.5
Overall
4.0
Quality
4.0
Schedule
4.5
Cost
4.5
Communication
Project TypeBlockchain Development
IndustryAerospace & Defense
Project Cost$150,000 to $499,999
DurationApr 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Falcon Digital Ventures, a growth-stage Aerospace & Defense business based in Dubai, UAE. As Chief Technology Officer my remit spans product engineering, platform operations, and strategic vendor partnerships. We had reached an inflection point where our internal capacity was not sufficient to execute our roadmap at the pace our market required.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
End-to-end Blockchain Development delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
A trusted peer in the Aerospace & Defense sector had used them for a comparable Blockchain Development engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, Blockchain Development depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex Blockchain Development programme in the Aerospace & Defense space and will deliver against a serious brief, this is the team.

A team that understood the difference between AI that demos well and AI that runs in prod

Eoghan Fitzgerald / VP of Engineering - Shannon Tech Solutions Ltd
Verified
Jan 08, 2026

Project summary: Our internal product thinking was strong but our execution capability in this specific technology domain was limited. We needed depth, not generalism.

The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.

PROS

Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable

CONS

Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons

4.0
Overall
4.5
Quality
4.5
Schedule
4.5
Cost
3.5
Communication
Project TypeAI & Machine Learning
IndustryEnvironmental Services
Project Cost$10,000 to $49,999
DurationJun 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Shannon Tech Solutions Ltd is an established Environmental Services organisation headquartered in Dublin, Ireland. My role as VP of Engineering covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Environmental Services segment had changed and the compliance timeline was set by our regulator, not by us. The AI & Machine Learning changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
Primarily AI & Machine Learning, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Dublin, Ireland and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Environmental Services network — in both cases to peers facing AI & Machine Learning challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Company Info

Founded 2006
Employees 10 - 49
Hourly Rate $150 - $199
Client Rating 4.3/5 (8 reviews)

Rating Breakdown

Quality
4.5
Schedule
4.3
Cost
4.2
Communication
4.3

FAQs

Can I just hire developers from Chromatic to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like Chromatic, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, its listed capabilities span Web Development, App Marketing, VR App Development, Enterprise App Modernization and Mobile App Development, and its average project cost is reported at $100000+.
Would Chromatic be a good fit for an early-stage startup?
Generally, yes — companies like Chromatic tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, its listed capabilities span Web Development, App Marketing, VR App Development, Enterprise App Modernization and Mobile App Development, and it has experience across industries such as Environmental Services, Education, Aerospace & Defense, Nonprofit & NGO, Logistics & Supply Chain and Energy & Utilities.
What kinds of industries has Chromatic actually built for?
Chromatic has delivered projects across a range of different industries, including Environmental Services, Education, Aerospace & Defense, Nonprofit & NGO, Logistics & Supply Chain and Energy & Utilities.
Can Chromatic take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Chromatic — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, its listed capabilities span Web Development, App Marketing, VR App Development, Enterprise App Modernization and Mobile App Development, and it has experience across industries such as Environmental Services, Education, Aerospace & Defense, Nonprofit & NGO, Logistics & Supply Chain and Energy & Utilities.
What are the actual contract options if I want to work with Chromatic?
Most companies structured like Chromatic give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, its listed capabilities span Web Development, App Marketing, VR App Development, Enterprise App Modernization and Mobile App Development, and its average project cost is reported at $100000+.
What's the easiest way to actually get in touch with Chromatic?
Most businesses reach Chromatic through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, its listed capabilities span Web Development, App Marketing, VR App Development, Enterprise App Modernization and Mobile App Development, and it has been operating since 2006.
What happens with Chromatic after the project actually launches?
Like most established software teams, Chromatic typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has experience across industries such as Environmental Services, Education, Aerospace & Defense, Nonprofit & NGO, Logistics & Supply Chain and Energy & Utilities, and it reports a team size of 10 - 49 professionals.
What does Chromatic's actual delivery process look like week to week?
Chromatic generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, its listed capabilities span Web Development, App Marketing, VR App Development, Enterprise App Modernization and Mobile App Development, and it reports a team size of 10 - 49 professionals.
Will Chromatic sign an NDA before we even discuss the project in detail?
Most professional shops, including Chromatic, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, its listed capabilities span Web Development, App Marketing, VR App Development, Enterprise App Modernization and Mobile App Development, and its average project cost is reported at $100000+.
What should I expect to pay to work with Chromatic?
What Chromatic charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Chromatic's typical hourly rate is around $150 - $199, with an average project cost of $100000+.

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