About Commencis
Commencis power digital transformation for leading brands by making purposeful digital products and services. They bring the right mixture of design & technology to commence digital transformation journeys for success. They create digital experiences and products shifting the behavior of customers and setting new expectations in the industry. They discover how they help amazing brands to grow business with our digital products and services.
Last updated May 13, 2026
Services
Industries Served
Commencis Reviews
Write a ReviewAnalytics foundation that lets us answer attribution questions we had given up asking
Rupert Ashford / Director of eCommerce - Hargrove Retail PLCJun 07, 2026
Project summary: Our agents were spending more time managing data across disconnected systems than managing relationships. We needed a unified platform to give them that time back.
We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.
Senior-level engineering presence throughout the entire project, not just during the pitch, honest and commercially fair handling of scope changes, codebase that our internal team praised on review
We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs
Questions & Answers
IoT architecture that scaled from pilot to full fleet without a single redesign
Niamh O'Sullivan / Director of Product - Munster Digital LtdMay 29, 2026
Project summary: Several years of incremental development had left us with a platform that was technically functional but strategically limiting. A structured rebuild was the agreed path forward.
The technical quality of the final deliverable is the easiest thing to point to. The automated test coverage is thorough, the deployment pipeline is reliable, the documentation is genuinely useful rather than ceremonially produced. But the metric I keep returning to is the number of post-launch conversations we have not had to have. No incident calls at two in the morning. No emergency patches. No retrospective discussions about what went wrong. The absence of those events is the evidence I would show to someone considering this vendor.
Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout
We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs
Questions & Answers
End-to-end IoT solution with firmware, cloud, and dashboard that all actually talk to each other
Sebastian Lapointe / CTO - Boreal Systems IncMay 13, 2026
Project summary: Lean manufacturing initiatives required real-time OEE data at the line level. Our existing systems could not provide it without significant manual aggregation.
We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.
Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable
Time zone coordination required some deliberate overlap management from both sides in the first couple of sprints, after which we had an efficient async rhythm that worked for the whole project
Questions & Answers
Content platform our editorial team adopted without a single escalated support request
Nisha Pillai / Director of Engineering - GrowthBridge VenturesJan 22, 2026
Project summary: Several years of incremental development had left us with a platform that was technically functional but strategically limiting. A structured rebuild was the agreed path forward.
The thing that retrospectively seems most significant is how little drama there was. Complex technology projects tend to accumulate incidents, escalations, and tense conversations. This one did not. Problems were surfaced before they became incidents. Scope changes were handled with process rather than conflict. Risks were managed rather than avoided. That level of maturity is rare in my experience and it made the delivery feel almost effortless from our side, which I know it was not from theirs.
Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable
Time zone coordination required some deliberate overlap management from both sides in the first couple of sprints, after which we had an efficient async rhythm that worked for the whole project
Questions & Answers
Our new website has transformed our online presence
Anna Kowalski / Project Lead - EuroSoftware GmbHNov 26, 2025
Project summary: We required a custom platform that would give us a measurable competitive advantage in our market.
From day one, the team felt like an extension of our own organisation. They immersed themselves in our domain, challenged us to think bigger, and delivered a solution that is both technically sound and strategically valuable. The project came in on time and within budget, which is rare for an engagement of this complexity. We are delighted with the outcome and look forward to a long-term partnership.
Proactive risk management, domain expertise, fast turnaround on feedback, genuinely invested in our success
Slightly higher day rate than some alternatives, but the quality justifies every penny