About Complete Web

They are a US based, fully-insured, web design & development company serving Boston and the Cape Locally and serving clients Nationally. They handle all aspects of your website and work closely with small to mid-sized business as an entity of your company in order for you to obtain maximum business from your website. Their process involves getting to know your business as if they were part of your company.

Last updated May 13, 2026

Services

Mobile App Development Web Development VR App Development Custom Software Development Chat Bots & AI Development

Industries Served

Government & Public Sector Insurance Education Construction Environmental Services

Complete Web Reviews

Write a Review

IoT architecture that scaled from pilot to full fleet without a single redesign

Eoghan Fitzgerald / VP of Engineering - Shannon Tech Solutions Ltd
Verified
Jan 17, 2026

Project summary: Digital service standards required all citizen-facing applications to meet accessibility and performance benchmarks that our inherited systems failed. Remediation was not viable — we needed a replacement.

The technical quality of the final deliverable is the easiest thing to point to. The automated test coverage is thorough, the deployment pipeline is reliable, the documentation is genuinely useful rather than ceremonially produced. But the metric I keep returning to is the number of post-launch conversations we have not had to have. No incident calls at two in the morning. No emergency patches. No retrospective discussions about what went wrong. The absence of those events is the evidence I would show to someone considering this vendor.

PROS

Architectural decisions designed for longevity rather than just the current brief, thorough automated test coverage, post-launch stability that validated every technical choice made during discovery

CONS

Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it

4.0
Overall
4.0
Quality
4.5
Schedule
3.5
Cost
4.0
Communication
Project TypeIoT Development
IndustryGovernment & Public Sector
Project Cost$50,000 to $149,999
DurationFeb 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As VP of Engineering at Shannon Tech Solutions Ltd I oversee technology investment and delivery across our Government & Public Sector operations in Dublin, Ireland. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
We had a defined product vision for our next phase of growth in the Government & Public Sector market but lacked the engineering depth internally to execute it. The IoT Development requirements in particular required specialist experience that we could not realistically recruit for on the timeline our business plan required.
What services did the company provide for your project?
The core engagement was IoT Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their IoT Development approach and the evidence base they provided — reference projects in Government & Public Sector contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Government & Public Sector network — in both cases to peers facing IoT Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Company Info

Founded 2007
Employees 2 - 9
Hourly Rate $50 - $99
Client Rating 4.4/5 (6 reviews)

Rating Breakdown

Quality
4.5
Schedule
4.4
Cost
4.3
Communication
4.4

FAQs

Can Complete Web take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Complete Web — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has experience across industries such as Insurance, Construction, Environmental Services, Government & Public Sector and Education, and it reports a team size of 2 - 9 professionals.
What's actually in Complete Web's technical toolkit?
The exact stack shifts by project, but Complete Web commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, its listed capabilities span Chat Bots & AI Development, Custom Software Development, VR App Development, Web Development and Mobile App Development, and it has experience across industries such as Insurance, Construction, Environmental Services, Government & Public Sector and Education.
What makes Complete Web worth considering over other options?
What tends to set Complete Web apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 2007, the company has built a track record of delivering projects across various industries.
Would Complete Web be a good fit for an early-stage startup?
Generally, yes — companies like Complete Web tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, its listed capabilities span Chat Bots & AI Development, Custom Software Development, VR App Development, Web Development and Mobile App Development, and its typical hourly rate is around $50 - $99.
Does Complete Web actually build with AI, or just talk about it?
Plenty of modern software teams, Complete Web included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Insurance, Construction, Environmental Services, Government & Public Sector and Education, and its typical hourly rate is around $50 - $99.
What are the actual contract options if I want to work with Complete Web?
Most companies structured like Complete Web give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, its listed capabilities span Chat Bots & AI Development, Custom Software Development, VR App Development, Web Development and Mobile App Development, and it has experience across industries such as Insurance, Construction, Environmental Services, Government & Public Sector and Education.
What's the easiest way to actually get in touch with Complete Web?
Most businesses reach Complete Web through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, its listed capabilities span Chat Bots & AI Development, Custom Software Development, VR App Development, Web Development and Mobile App Development, and it has been operating since 2007.
Has Complete Web actually shipped a SaaS product before?
It's a common line of work for a company like Complete Web — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, its listed capabilities span Chat Bots & AI Development, Custom Software Development, VR App Development, Web Development and Mobile App Development, and it has experience across industries such as Insurance, Construction, Environmental Services, Government & Public Sector and Education.
What should I expect to pay to work with Complete Web?
What Complete Web charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Complete Web's typical hourly rate is around $50 - $99, with an average project cost of $25000+.