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CrossComm

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4.2/5 (7 reviews)
+19196679432 hello@crosscomm.com Visit Website

About CrossComm

Established in 1998, It is an app consultancy that masters in the design and implementation of mobile app development. Their highly transparent and simple app development process has provided peace of mind to high-profile brands, startups, and many more. They improve lives by mobile app design & mobile app development technology. Each and every mobile app they create is the outcome of hard work.

Last updated May 13, 2026

Services

Mobile App Development Web Development VR App Development AR App Development UI-UX Design

Industries Served

Advertising & Marketing Mining & Metals Environmental Services Telecommunications Human Resources Logistics & Supply Chain

CrossComm Reviews

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Technically rigorous, commercially grounded, and a genuine pleasure to work with

Zara Hussain / Head of Technology - Ravi Digital Agency
Verified
Jan 26, 2026

Project summary: Time-to-market for new tariff structures had become a direct competitive disadvantage. Our product configuration layer was the bottleneck and it needed to be modernised as a priority.

Six months after go-live our platform is processing three times the transaction volume we specified in the original brief. The architecture choices made during discovery accommodated that growth without remediation work. That is the difference between a team that designs for what you tell them and a team that designs for what you are likely to need. We are in conversation about a Phase 2 engagement and I expect to be using this partnership for several years.

PROS

Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

4.0
Overall
3.5
Quality
3.5
Schedule
4.5
Cost
4.5
Communication
Project TypeIndustry-Specific Solutions
IndustryTelecommunications
Project Cost$150,000 to $499,999
DurationJun 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Head of Technology at Ravi Digital Agency I oversee technology investment and delivery across our Telecommunications operations in Lahore, Pakistan. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
We had a defined product vision for our next phase of growth in the Telecommunications market but lacked the engineering depth internally to execute it. The Industry-Specific Solutions requirements in particular required specialist experience that we could not realistically recruit for on the timeline our business plan required.
What services did the company provide for your project?
Primarily Industry-Specific Solutions, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the Industry-Specific Solutions work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Telecommunications network — in both cases to peers facing Industry-Specific Solutions challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Distributed ledger that finally solved a trust problem we had spent three years arguing about

Declan Hartley / Chief Digital Officer - Southern Cross Technology
Verified
Jan 16, 2026

Project summary: Track-and-trace capability had gone from a differentiator to a table-stakes requirement and our platform had neither. We needed to close the gap before our next enterprise tender cycle.

We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.

PROS

Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

4.5
Overall
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Communication
Project TypeBlockchain Development
IndustryLogistics & Supply Chain
Project CostLess than $10,000
DurationApr 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Chief Digital Officer at Southern Cross Technology I oversee technology investment and delivery across our Logistics & Supply Chain operations in Sydney, Australia. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
The scope covered the full Blockchain Development lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
A trusted peer in the Logistics & Supply Chain sector had used them for a comparable Blockchain Development engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, Blockchain Development depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Logistics & Supply Chain experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Sydney, Australia and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Logistics & Supply Chain network — in both cases to peers facing Blockchain Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Company Info

Founded 1998
Employees 10 - 49
Hourly Rate $150 - $199
Client Rating 4.2/5 (7 reviews)

Rating Breakdown

Quality
4.1
Schedule
4.1
Cost
4.2
Communication
4.6

FAQs

What kinds of industries has CrossComm actually built for?
CrossComm has delivered projects across a range of different industries, including Advertising & Marketing, Environmental Services, Telecommunications, Mining & Metals, Logistics & Supply Chain and Human Resources.
What makes CrossComm worth considering over other options?
What tends to set CrossComm apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 1998, the company has built a track record of delivering projects across various industries.
Would CrossComm be a good fit for an early-stage startup?
Generally, yes — companies like CrossComm tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, it has experience across industries such as Advertising & Marketing, Environmental Services, Telecommunications, Mining & Metals, Logistics & Supply Chain and Human Resources, and its average project cost is reported at $5000000+.
Is CrossComm more of an offshore setup or a local team?
That depends on where CrossComm is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has served clients in USA, and it has experience across industries such as Advertising & Marketing, Environmental Services, Telecommunications, Mining & Metals, Logistics & Supply Chain and Human Resources.
What should I expect to pay to work with CrossComm?
What CrossComm charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, CrossComm's typical hourly rate is around $150 - $199, with an average project cost of $5000000+.
What does CrossComm's actual delivery process look like week to week?
CrossComm generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, its listed capabilities span AR App Development, Mobile App Development, UI-UX Design, VR App Development and Web Development, and it has been operating since 1998.
What happens with CrossComm after the project actually launches?
Like most established software teams, CrossComm typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has experience across industries such as Advertising & Marketing, Environmental Services, Telecommunications, Mining & Metals, Logistics & Supply Chain and Human Resources, and its typical hourly rate is around $150 - $199.
How do I actually get a real proposal out of CrossComm instead of a generic reply?
The most reliable route is giving CrossComm a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, its listed capabilities span AR App Development, Mobile App Development, UI-UX Design, VR App Development and Web Development, and it reports a team size of 10 - 49 professionals.
Does CrossComm only work locally, or take on clients elsewhere too?
CrossComm isn't necessarily limited to one region and may take on clients across several countries, including USA, depending on market demand and business partnerships.

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