About Epidata SA
Epidata is a leading mobile app development company which provides high-performance software development solutions in a shorter time with lower risk. Their methods, technologies, and experience are the basis from which they build each of the projects that their customers need. Their team of mobile app developers & designers focus on making apps simple to use & blazing fast.
Last updated May 13, 2026
Services
Mobile App Development
Web Development
Web Design
Big Data
Game Development
Epidata SA Reviews
Write a ReviewInfrastructure-as-code that our SRE team treats as a reference example
Siobhan Gallagher / Chief Technology Officer - Northumbria FinTech Ltd
Verified
May 16, 2026
May 16, 2026
Project summary: A previous engagement had delivered something that worked in staging and struggled in production. We approached this project with greater rigour in vendor selection as a result.
The project brief was ambitious and we had received proposals ranging from two to five times our eventual budget from other vendors. This team came back with a proposal that was commercially realistic and technically credible — and then delivered against it. That alignment between proposal and outcome is not something I take for granted. I have been on the other side of it enough times to know it requires both honesty in the sales process and discipline in delivery. We experienced both.
PROS
Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring
CONS
Their insistence on a detailed functional specification before development began felt like friction at the time. In retrospect, it was the reason the development phase ran without the ambiguity that has derailed similar projects for us previously
Project TypeCloud Services
IndustryConstruction
Project Cost$150,000 to $499,999
DurationNov 2025 – Apr 2026
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Northumbria FinTech Ltd is an established Construction organisation headquartered in Edinburgh, UK. My role as Chief Technology Officer covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
End-to-end Cloud Services delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
A trusted peer in the Construction sector had used them for a comparable Cloud Services engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, Cloud Services depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Construction experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the Cloud Services work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.
Web platform that turned our digital presence from a cost centre into a revenue driver
Reuben Loh / CTO - Marina Bay Ventures Pte Ltd
Verified
May 02, 2026
May 02, 2026
Project summary: Unplanned downtime had become our single largest cost driver and our data showed that predictive maintenance could address the majority of it — if we had the right infrastructure to act on it.
The thing that retrospectively seems most significant is how little drama there was. Complex technology projects tend to accumulate incidents, escalations, and tense conversations. This one did not. Problems were surfaced before they became incidents. Scope changes were handled with process rather than conflict. Risks were managed rather than avoided. That level of maturity is rare in my experience and it made the delivery feel almost effortless from our side, which I know it was not from theirs.
PROS
Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable
CONS
We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs
Project TypeWeb Development
IndustryManufacturing
Project Cost$10,000 to $49,999
DurationJul 2025 – Feb 2026
Questions & Answers
Please describe your company, your role, and the industry you operate in.
I lead technology at Marina Bay Ventures Pte Ltd, a growth-stage Manufacturing business based in Singapore. As CTO my remit spans product engineering, platform operations, and strategic vendor partnerships. We had reached an inflection point where our internal capacity was not sufficient to execute our roadmap at the pace our market required.
What specific problem or business challenge led you to hire this company?
A competitive threat had accelerated our roadmap. We had planned a significant Web Development investment for the following year. External pressure moved that timeline forward by six months and required us to find an external partner rather than attempting to build internally in the time available.
What services did the company provide for your project?
The scope covered the full Web Development lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Manufacturing experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the Web Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Manufacturing sector looking for Web Development expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.
VR training that cut certification time and is genuinely preferred by our trainees
Sabrina Vollmer / Chief Innovation Officer - Rheintal Digital AG
Verified
Mar 31, 2026
Mar 31, 2026
Project summary: First notice of loss processing was taking three days on average. Market benchmarks were under four hours. Automation of the intake and triage workflow was the agreed priority.
The project brief was ambitious and we had received proposals ranging from two to five times our eventual budget from other vendors. This team came back with a proposal that was commercially realistic and technically credible — and then delivered against it. That alignment between proposal and outcome is not something I take for granted. I have been on the other side of it enough times to know it requires both honesty in the sales process and discipline in delivery. We experienced both.
PROS
Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring
CONS
The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism
Project TypeAR/VR Development
IndustryInsurance
Project Cost$150,000 to $499,999
DurationOct 2025 – Jan 2026
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Rheintal Digital AG operates in the Insurance sector with headquarters in Düsseldorf, Germany. In my role as Chief Innovation Officer I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Insurance segment had changed and the compliance timeline was set by our regulator, not by us. The AR/VR Development changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
The scope covered the full AR/VR Development lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Insurance network — in both cases to peers facing AR/VR Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.
A technology investment that delivered returns ahead of the business case we approved
Beatriz Cavalcanti / Chief Digital Officer - Cerrado Tech SA
Verified
Mar 17, 2026
Mar 17, 2026
Project summary: First notice of loss processing was taking three days on average. Market benchmarks were under four hours. Automation of the intake and triage workflow was the agreed priority.
We gave this team an aggressive timeline, a technically complex scope, and a client-side project team that was stretched thin and not always available at the speed the engagement required. They absorbed all of that gracefully. Where they needed input they were precise about what they needed and when. Where they could proceed independently they did. The result was a delivery that landed on time despite the constraints on our side, which I regard as evidence of genuine professional maturity.
PROS
Collaborative culture that made the team feel like a genuine extension of our organisation, strong asynchronous communication across time zones, zero-drama handling of the inevitable mid-project changes
CONS
Time zone coordination required some deliberate overlap management from both sides in the first couple of sprints, after which we had an efficient async rhythm that worked for the whole project
Project TypeEmbedded Systems Development
IndustryInsurance
Project Cost$150,000 to $499,999
DurationMay 2025 – Feb 2026
Questions & Answers
Please describe your company, your role, and the industry you operate in.
As Chief Digital Officer at Cerrado Tech SA I oversee technology investment and delivery across our Insurance operations in Brasília, Brazil. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
We had a defined product vision for our next phase of growth in the Insurance market but lacked the engineering depth internally to execute it. The Embedded Systems Development requirements in particular required specialist experience that we could not realistically recruit for on the timeline our business plan required.
What services did the company provide for your project?
The core engagement was Embedded Systems Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex Embedded Systems Development programme in the Insurance space and will deliver against a serious brief, this is the team.
Proactive support that resolved a network issue at two in the morning before anyone arrived at the office
Aarav Mehta / Chief Data Officer - Zenith FinServ Ltd
Verified
Feb 22, 2026
Feb 22, 2026
Project summary: Our agents were spending more time managing data across disconnected systems than managing relationships. We needed a unified platform to give them that time back.
The project brief was ambitious and we had received proposals ranging from two to five times our eventual budget from other vendors. This team came back with a proposal that was commercially realistic and technically credible — and then delivered against it. That alignment between proposal and outcome is not something I take for granted. I have been on the other side of it enough times to know it requires both honesty in the sales process and discipline in delivery. We experienced both.
PROS
Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring
CONS
The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism
Project TypeIT Managed Services
IndustryReal Estate
Project Cost$500,000+
DurationMay 2025 – Nov 2025
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Zenith FinServ Ltd is an established Real Estate organisation headquartered in Bangalore, India. My role as Chief Data Officer covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Real Estate segment had changed and the compliance timeline was set by our regulator, not by us. The IT Managed Services changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
The scope covered the full IT Managed Services lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Bangalore, India and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Real Estate sector looking for IT Managed Services expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.
App store launch with a four-point-eight average rating in the first month
Shreya Krishnaswamy / VP of Product - Luminar Tech Pvt Ltd
Verified
Jan 27, 2026
Jan 27, 2026
Project summary: A previous engagement had delivered something that worked in staging and struggled in production. We approached this project with greater rigour in vendor selection as a result.
Our stakeholder group included board members, clinical leads, compliance officers, and end users — each with different technical literacy and different success criteria. This team navigated that stakeholder landscape as well as any vendor I have seen. They adjusted their communication register depending on the audience without losing the substance. They managed expectations honestly throughout. And they delivered a system that each group can point to as meeting their requirements. That breadth is genuinely uncommon.
PROS
Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable
CONS
Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons
Project TypeMobile App Development
IndustryGaming & Gambling
Project Cost$50,000 to $149,999
DurationJun 2025 – Dec 2025
Questions & Answers
Please describe your company, your role, and the industry you operate in.
As VP of Product at Luminar Tech Pvt Ltd I oversee technology investment and delivery across our Gaming & Gambling operations in Hyderabad, India. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
End-to-end Mobile App Development delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.
Exceeded all expectations — highly recommended
Fatima Al-Hassan / VP Operations - Gulf Business Solutions
Verified
Nov 23, 2025
Nov 23, 2025
Project summary: We engaged them to build a comprehensive solution addressing our core operational challenges and growth objectives.
From the discovery workshop to the final handover, the experience was seamless. The team invested real effort in understanding our business goals before writing a single line of code, and that foundation paid dividends throughout. Every milestone was hit, every deliverable was polished, and the few issues that arose were resolved before we even had to ask. The solution has already delivered measurable ROI and we are planning our next engagement with them.
PROS
Innovative thinking, meticulous attention to detail, reliable delivery, transparent reporting
CONS
Slightly higher day rate than some alternatives, but the quality justifies every penny
Project TypeCRM Development
IndustryGovernment & Public Sector
Project Cost$150,000 to $499,999
DurationSep 2025 – Nov 2025
Questions & Answers
Please describe your company, your role, and the industry you operate in.
We are a VP Operations-led organisation operating in the Government & Public Sector sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Government & Public Sector operations through CRM Development. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive CRM Development engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in CRM Development and a strong portfolio of Government & Public Sector projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for CRM Development projects going forward.
AI integration that genuinely transformed our operations
Sarah Johnson / CEO - Innovate Digital
Verified
Sep 06, 2023
Sep 06, 2023
Project summary: We set out to build an engaging e-learning platform that could serve thousands of students simultaneously.
Working with this team was genuinely refreshing. They brought creative ideas to the table, executed them with precision, and managed the project with a level of professionalism we rarely see. Feedback was acted on quickly, the documentation is excellent, and the end product has transformed how we operate. Our customers have noticed the difference immediately. We have already recommended them to three other companies in our network.
PROS
Excellent communication, high-quality deliverables, on-time delivery, proactive problem-solving
CONS
Initial onboarding took a couple of extra days, but the team hit full stride very quickly
Project TypeBlockchain Development
IndustryEducation
Project Cost$10,000 to $49,999
DurationMay 2025 – Aug 2025
Questions & Answers
Please describe your company, your role, and the industry you operate in.
We are a CEO-led organisation operating in the Education sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Education operations through Blockchain Development. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive Blockchain Development engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in Blockchain Development and a strong portfolio of Education projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for Blockchain Development projects going forward.
Company Info
Founded
2003
Employees
500 - 999
Hourly Rate
$25 - $49
Client Rating
4.3/5 (8 reviews)
