About Essence Tech Labs
e are digital innovation and IT solution company building custom software for small and large enterprises in Canada. We work with ambitious leaders and challengers in the industry who wants to re-shaping their industries through technology.
Last updated May 13, 2026
Services
Mobile App Development
Web Development
UI-UX Design
Web Design
IoT & Embedded
Industries Served
Events & Event Management
Information Technology
Travel & Hospitality
Gaming & Gambling
Pharmaceuticals & Biotechnology
Insurance
Construction
Essence Tech Labs Reviews
Write a ReviewCI/CD pipeline that changed how we ship software
Marcus Johnson / Creative Director - NYC Digital Agency
Verified
Aug 25, 2023
Aug 25, 2023
Project summary: Our company needed a reliable technology partner to deliver a complex project within a tight timeline.
The level of professionalism and technical excellence this team brought to our project was remarkable. They managed a complex, multi-stakeholder engagement with ease, kept all parties aligned, and delivered a product that has already exceeded our KPIs. Their attention to detail, willingness to go the extra mile, and genuine care for our success made this one of the best vendor relationships we have had in years.
PROS
Outstanding code quality, thorough documentation, smooth knowledge transfer, excellent post-launch support
CONS
Slightly higher day rate than some alternatives, but the quality justifies every penny
Project TypeDevOps Services
IndustryInsurance
Project Cost$10,000 to $49,999
DurationOct 2024 – Jan 2026
Questions & Answers
Please describe your company, your role, and the industry you operate in.
We are a Creative Director-led organisation operating in the Insurance sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Insurance operations through DevOps Services. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive DevOps Services engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in DevOps Services and a strong portfolio of Insurance projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for DevOps Services projects going forward.
Professional team that delivers excellence every time
Jennifer Lee / Managing Director - Nexus Ventures Ltd
Verified
Oct 17, 2022
Oct 17, 2022
Project summary: We required a custom platform that would give us a measurable competitive advantage in our market.
From day one, the team felt like an extension of our own organisation. They immersed themselves in our domain, challenged us to think bigger, and delivered a solution that is both technically sound and strategically valuable. The project came in on time and within budget, which is rare for an engagement of this complexity. We are delighted with the outcome and look forward to a long-term partnership.
PROS
Proactive risk management, domain expertise, fast turnaround on feedback, genuinely invested in our success
CONS
Wish we had engaged them sooner; no meaningful issues to report
Project TypeCRM Development
IndustryConstruction
Project Cost$50,000 to $149,999
DurationApr 2025 – Apr 2026
Questions & Answers
Please describe your company, your role, and the industry you operate in.
We are a Managing Director-led organisation operating in the Construction sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Construction operations through CRM Development. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive CRM Development engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in CRM Development and a strong portfolio of Construction projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for CRM Development projects going forward.
Company Info
Founded
2021
Employees
10 - 49
Hourly Rate
$25 - $49
Client Rating
4.6/5 (7 reviews)
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