About GoodFolk
GoodFolk is a leading web and mobile app development company. They take the time to know each client’s challenges and then present a solution that is uniquely suited to them. They also believe that being a world-class digital agency means that they have a responsibility to make the world a better place.
Last updated May 13, 2026
Services
Industries Served
GoodFolk Reviews
Write a ReviewWeb platform that turned our digital presence from a cost centre into a revenue driver
Adriana Voss / Director of Platform Engineering - Cascadia Digital VenturesMay 29, 2026
Project summary: Warehouse management inefficiencies were adding cost and introducing errors at a rate that was becoming visible to clients. A modernised WMS was the agreed solution internally — we needed a partner to build it.
Our stakeholder group included board members, clinical leads, compliance officers, and end users — each with different technical literacy and different success criteria. This team navigated that stakeholder landscape as well as any vendor I have seen. They adjusted their communication register depending on the audience without losing the substance. They managed expectations honestly throughout. And they delivered a system that each group can point to as meeting their requirements. That breadth is genuinely uncommon.
Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable
Their insistence on a detailed functional specification before development began felt like friction at the time. In retrospect, it was the reason the development phase ran without the ambiguity that has derailed similar projects for us previously
Questions & Answers
Virtual environment that our remote team now uses as their primary collaboration space
Danielle Westbrook / Chief Digital Officer - BlueSky Retail HoldingsMay 06, 2026
Project summary: Rapid growth had created a skills gap on the platform engineering side of our business. We needed an experienced partner to close that gap while our internal team scaled, without compromising quality or timeline.
The technical quality of the final deliverable is the easiest thing to point to. The automated test coverage is thorough, the deployment pipeline is reliable, the documentation is genuinely useful rather than ceremonially produced. But the metric I keep returning to is the number of post-launch conversations we have not had to have. No incident calls at two in the morning. No emergency patches. No retrospective discussions about what went wrong. The absence of those events is the evidence I would show to someone considering this vendor.
Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism
Time zone coordination required some deliberate overlap management from both sides in the first couple of sprints, after which we had an efficient async rhythm that worked for the whole project
Questions & Answers
Blockchain expertise that came with clear explanations, not just technical jargon
Declan Hartley / Chief Digital Officer - Southern Cross TechnologyMar 30, 2026
Project summary: Our engineering capacity was committed to maintaining existing systems and could not absorb a net-new build of this complexity. An external partner with the right skills was the only viable option.
The technical quality of the final deliverable is the easiest thing to point to. The automated test coverage is thorough, the deployment pipeline is reliable, the documentation is genuinely useful rather than ceremonially produced. But the metric I keep returning to is the number of post-launch conversations we have not had to have. No incident calls at two in the morning. No emergency patches. No retrospective discussions about what went wrong. The absence of those events is the evidence I would show to someone considering this vendor.
Collaborative culture that made the team feel like a genuine extension of our organisation, strong asynchronous communication across time zones, zero-drama handling of the inevitable mid-project changes
The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism
Questions & Answers
Sensor network and analytics layer built by engineers who understood both halves equally
Nathan Prescott / VP of Technology - Ironclad Insurance GroupJan 02, 2026
Project summary: Time-to-market for new tariff structures had become a direct competitive disadvantage. Our product configuration layer was the bottleneck and it needed to be modernised as a priority.
We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.
Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism
Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it
Questions & Answers
Outstanding service and exceptional results
Robert Martinez / Operations Manager - Solutions GroupDec 21, 2025
Project summary: We engaged them to build a comprehensive solution addressing our core operational challenges and growth objectives.
Working with this team was genuinely refreshing. They brought creative ideas to the table, executed them with precision, and managed the project with a level of professionalism we rarely see. Feedback was acted on quickly, the documentation is excellent, and the end product has transformed how we operate. Our customers have noticed the difference immediately. We have already recommended them to three other companies in our network.
Outstanding code quality, thorough documentation, smooth knowledge transfer, excellent post-launch support
Initial onboarding took a couple of extra days, but the team hit full stride very quickly