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Group Five West

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4.1/5 (8 reviews)
+15013727151 lisa.hemme@groupfivewest.com Visit Website

About Group Five West

Group 5 West is a full-service marketing, advertising and public relations firm with offices in Little Rock, Arkansas, and Memphis, Tennessee. They offer their clients a unique approach to solving marketing problems. They integrate business logic with compelling design. They provide measurable results. They constantly educate themselves and stay on top of the latest industry trends.

Last updated May 13, 2026

Services

Mobile App Development Web Development

Industries Served

Media & Entertainment Events & Event Management Environmental Services Government & Public Sector Energy & Utilities Information Technology Manufacturing Automotive

Group Five West Reviews

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Accessibility-first approach that broadened our audience and impressed our enterprise clients

Nora Al-Otaibi / VP of Engineering - Salam Digital Solutions
Verified
Jan 14, 2026

Project summary: Rapid growth had created a skills gap on the platform engineering side of our business. We needed an experienced partner to close that gap while our internal team scaled, without compromising quality or timeline.

Our stakeholder group included board members, clinical leads, compliance officers, and end users — each with different technical literacy and different success criteria. This team navigated that stakeholder landscape as well as any vendor I have seen. They adjusted their communication register depending on the audience without losing the substance. They managed expectations honestly throughout. And they delivered a system that each group can point to as meeting their requirements. That breadth is genuinely uncommon.

PROS

Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

4.0
Overall
4.0
Quality
4.5
Schedule
4.0
Cost
3.5
Communication
Project TypeUI/UX Design
IndustryInformation Technology
Project Cost$500,000+
DurationMar 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As VP of Engineering at Salam Digital Solutions I oversee technology investment and delivery across our Information Technology operations in Jeddah, Saudi Arabia. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
A competitive threat had accelerated our roadmap. We had planned a significant UI/UX Design investment for the following year. External pressure moved that timeline forward by six months and required us to find an external partner rather than attempting to build internally in the time available.
What services did the company provide for your project?
End-to-end UI/UX Design delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
A trusted peer in the Information Technology sector had used them for a comparable UI/UX Design engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, UI/UX Design depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Information Technology network — in both cases to peers facing UI/UX Design challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Best technology partner we have ever worked with

Nathan Clarke / Investment Director - UK Ventures Ltd
Verified
Jun 29, 2025

Project summary: Our factory required an ERP integration and IoT layer to reduce downtime and improve throughput.

This was the smoothest technology project we have ever run. The team's expertise was evident from the first technical discussion, and their ability to translate complex requirements into elegant solutions is remarkable. They kept us informed at every step, flagged risks early, and delivered a high-quality product that our internal team is proud to maintain. Their ongoing support has been equally impressive.

PROS

Excellent communication, high-quality deliverables, on-time delivery, proactive problem-solving

CONS

Wish we had engaged them sooner; no meaningful issues to report

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypePOS System Development
IndustryManufacturing
Project Cost$150,000 to $499,999
DurationApr 2025 – Mar 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a Investment Director-led organisation operating in the Manufacturing sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Manufacturing operations through POS System Development. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive POS System Development engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in POS System Development and a strong portfolio of Manufacturing projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for POS System Development projects going forward.

Best technology partner we have ever worked with

Robert Martinez / Operations Manager - Solutions Group
Verified
Sep 17, 2022

Project summary: Our company needed a reliable technology partner to deliver a complex project within a tight timeline.

We evaluated five vendors before choosing this team, and the decision has been fully validated. Their technical skills are top-tier, but what really sets them apart is their commitment to understanding the business context behind every requirement. The project was delivered on time, the solution is robust and scalable, and the knowledge transfer was thorough. A truly outstanding engagement from start to finish.

PROS

Strong engineering skills, clear and consistent communication, flexible and collaborative approach

CONS

None — every aspect of the engagement exceeded our expectations

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeIT Consulting
IndustryAutomotive
Project Cost$500,000+
DurationNov 2024 – Aug 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a Operations Manager-led organisation operating in the Automotive sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Automotive operations through IT Consulting. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive IT Consulting engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in IT Consulting and a strong portfolio of Automotive projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for IT Consulting projects going forward.

Company Info

Founded N/A
Employees 2 - 9
Hourly Rate < $25
Client Rating 4.1/5 (8 reviews)

Rating Breakdown

Quality
4.2
Schedule
4.1
Cost
4.1
Communication
4.1

FAQs

How do I actually get a real proposal out of Group Five West instead of a generic reply?
The most reliable route is giving Group Five West a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Automotive, Manufacturing, Environmental Services, Government & Public Sector, Information Technology and Media & Entertainment, and it has been operating since N/A.
Does Group Five West actually build with AI, or just talk about it?
Plenty of modern software teams, Group Five West included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Automotive, Manufacturing, Environmental Services, Government & Public Sector, Information Technology and Media & Entertainment, and its listed capabilities span Web Development and Mobile App Development.
Roughly how long does a project with Group Five West take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 2 - 9 professionals, Group Five West can scale resources based on project urgency.
Will Group Five West sign an NDA before we even discuss the project in detail?
Most professional shops, including Group Five West, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, it has experience across industries such as Automotive, Manufacturing, Environmental Services, Government & Public Sector, Information Technology and Media & Entertainment, and it reports a team size of 2 - 9 professionals.
What happens with Group Five West after the project actually launches?
Like most established software teams, Group Five West typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, its listed capabilities span Web Development and Mobile App Development, and its average project cost is reported at $25000+.
Does Group Five West only work locally, or take on clients elsewhere too?
Group Five West isn't necessarily limited to one region and may take on clients across several countries, depending on market demand and business partnerships.
What should I expect to pay to work with Group Five West?
What Group Five West charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Group Five West's typical hourly rate is around < $25, with an average project cost of $25000+.
What's actually in Group Five West's technical toolkit?
The exact stack shifts by project, but Group Five West commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, it has experience across industries such as Automotive, Manufacturing, Environmental Services, Government & Public Sector, Information Technology and Media & Entertainment, and it reports a team size of 2 - 9 professionals.
Has Group Five West actually shipped a SaaS product before?
It's a common line of work for a company like Group Five West — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, its listed capabilities span Web Development and Mobile App Development, and it has experience across industries such as Automotive, Manufacturing, Environmental Services, Government & Public Sector, Information Technology and Media & Entertainment.
What kinds of industries has Group Five West actually built for?
Group Five West has delivered projects across a range of different industries, including Automotive, Manufacturing, Environmental Services, Government & Public Sector, Information Technology and Media & Entertainment.

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