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Huenei IT Services

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4.5/5 (6 reviews)
+56224958572 info@huenei.com Visit Website

About Huenei IT Services

Their mission is to present their customers with services based on information technologies in order to help in the achievement of their enterprise goals. They try to be one of the best in IT industry. They try to grow & develop a team larger and more capable every day with the purpose of increasing their local presence. Their priority is to continue value to their services & develop trusted relationships.

Last updated May 13, 2026

Services

Mobile App Development Custom Software Development

Industries Served

Construction Travel & Hospitality Agriculture Information Technology Nonprofit & NGO Sports & Fitness

Huenei IT Services Reviews

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Responsive, accessible, and fast — every standard met, every deadline hit

Takashi Morimoto / Director of IT Strategy - Sakura Digital KK
Verified
Jan 04, 2026

Project summary: A previous engagement had delivered something that worked in staging and struggled in production. We approached this project with greater rigour in vendor selection as a result.

Our stakeholder group included board members, clinical leads, compliance officers, and end users — each with different technical literacy and different success criteria. This team navigated that stakeholder landscape as well as any vendor I have seen. They adjusted their communication register depending on the audience without losing the substance. They managed expectations honestly throughout. And they delivered a system that each group can point to as meeting their requirements. That breadth is genuinely uncommon.

PROS

Collaborative culture that made the team feel like a genuine extension of our organisation, strong asynchronous communication across time zones, zero-drama handling of the inevitable mid-project changes

CONS

Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons

4.5
Overall
4.5
Quality
5.0
Schedule
4.5
Cost
4.5
Communication
Project TypeWeb Development
IndustrySports & Fitness
Project Cost$500,000+
DurationSep 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Sakura Digital KK, a growth-stage Sports & Fitness business based in Tokyo, Japan. As Director of IT Strategy my remit spans product engineering, platform operations, and strategic vendor partnerships. We had reached an inflection point where our internal capacity was not sufficient to execute our roadmap at the pace our market required.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
The core engagement was Web Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the Web Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex Web Development programme in the Sports & Fitness space and will deliver against a serious brief, this is the team.

Company Info

Founded 1995
Employees 50 - 249
Hourly Rate $25 - $49
Client Rating 4.5/5 (6 reviews)

Rating Breakdown

Quality
4.5
Schedule
4.4
Cost
4.3
Communication
4.6

FAQs

What kinds of industries has Huenei IT Services actually built for?
Huenei IT Services has delivered projects across a range of different industries, including Nonprofit & NGO, Information Technology, Travel & Hospitality, Sports & Fitness, Construction and Agriculture.
Is Huenei IT Services more of an offshore setup or a local team?
That depends on where Huenei IT Services is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has served clients in Chile, and it has experience across industries such as Nonprofit & NGO, Information Technology, Travel & Hospitality, Sports & Fitness, Construction and Agriculture.
Does Huenei IT Services actually build with AI, or just talk about it?
Plenty of modern software teams, Huenei IT Services included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has served clients in Chile, and it has experience across industries such as Nonprofit & NGO, Information Technology, Travel & Hospitality, Sports & Fitness, Construction and Agriculture.
What does Huenei IT Services's actual delivery process look like week to week?
Huenei IT Services generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, it has served clients in Chile, and its typical hourly rate is around $25 - $49.
Roughly how long does a project with Huenei IT Services take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 50 - 249 professionals, Huenei IT Services can scale resources based on project urgency.
What happens with Huenei IT Services after the project actually launches?
Like most established software teams, Huenei IT Services typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, its listed capabilities span Custom Software Development and Mobile App Development, and it has experience across industries such as Nonprofit & NGO, Information Technology, Travel & Hospitality, Sports & Fitness, Construction and Agriculture.
What should I actually be looking at when comparing a company like Huenei IT Services to others?
When you're weighing up a software partner such as Huenei IT Services, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, it has served clients in Chile, and it has been operating since 1995.
What are the actual contract options if I want to work with Huenei IT Services?
Most companies structured like Huenei IT Services give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Nonprofit & NGO, Information Technology, Travel & Hospitality, Sports & Fitness, Construction and Agriculture, and its average project cost is reported at $50000+.
What makes Huenei IT Services worth considering over other options?
What tends to set Huenei IT Services apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 1995, the company has built a track record of delivering projects across various industries.
Can Huenei IT Services take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Huenei IT Services — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has experience across industries such as Nonprofit & NGO, Information Technology, Travel & Hospitality, Sports & Fitness, Construction and Agriculture, and it has been operating since 1995.

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