About Inclind

Inclind is a web development agency based in Delaware that, just like the state, is small, but offers more than you would ever expect from our size. Their team has years of experience plugging in with agency creatives and marketing experts to make big, bold brands more fluid and profitable via open source digital experiences on Drupal, WordPress and Angular, and e-commerce platforms, like Shopify. They carefully develop websites knowing they will measure, massaged and enriched to boost our clients’ ROI.

Last updated May 13, 2026

Services

Mobile App Development Web Development VR App Development AR App Development Unity 3D Game Development Enterprise App Modernization Chat Bots & AI Development

Industries Served

Insurance Human Resources Education Real Estate Information Technology

Inclind Reviews

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The outcome we specified, delivered the way we needed it, by people we would hire again

Jia Hui Tan / VP of Engineering - RedDot Technologies Pte Ltd
Verified
Jan 14, 2026

Project summary: Rapid growth had created a skills gap on the platform engineering side of our business. We needed an experienced partner to close that gap while our internal team scaled, without compromising quality or timeline.

I came into this engagement as a sceptic. We had been through a failed implementation with a previous vendor and I had high standards for what evidence of competence looked like before I would trust a partner with our core systems. This team earned that trust progressively — through the quality of the discovery documentation, the rigour of the technical proposals, the consistency of the sprint deliveries, and ultimately the stability of the production system. I no longer lead with scepticism when recommending them.

PROS

Delivery timeline that proved achievable rather than optimistic, estimation accuracy that reflected real analysis rather than competitive bidding, scope discipline that prevented the feature creep we had experienced before

CONS

Time zone coordination required some deliberate overlap management from both sides in the first couple of sprints, after which we had an efficient async rhythm that worked for the whole project

5.0
Overall
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Communication
Project TypeIndustry-Specific Solutions
IndustryInformation Technology
Project Cost$10,000 to $49,999
DurationApr 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
RedDot Technologies Pte Ltd is an established Information Technology organisation headquartered in Singapore. My role as VP of Engineering covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our Industry-Specific Solutions capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
End-to-end Industry-Specific Solutions delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their Industry-Specific Solutions approach and the evidence base they provided — reference projects in Information Technology contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Information Technology network — in both cases to peers facing Industry-Specific Solutions challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Company Info

Founded 1999
Employees 10 - 49
Hourly Rate $100 - $149
Client Rating 4.8/5 (6 reviews)

Rating Breakdown

Quality
4.6
Schedule
4.8
Cost
4.8
Communication
4.8

FAQs

What does Inclind's actual delivery process look like week to week?
Inclind generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, its listed capabilities span Unity 3D Game Development, Enterprise App Modernization, Chat Bots & AI Development, VR App Development and Web Development, and it reports a team size of 10 - 49 professionals.
Can Inclind take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Inclind — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has experience across industries such as Human Resources, Insurance, Real Estate, Information Technology and Education, and its typical hourly rate is around $100 - $149.
What should I expect to pay to work with Inclind?
What Inclind charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Inclind's typical hourly rate is around $100 - $149, with an average project cost of $25000+.
What are the actual contract options if I want to work with Inclind?
Most companies structured like Inclind give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, its listed capabilities span Unity 3D Game Development, Enterprise App Modernization, Chat Bots & AI Development, VR App Development and Web Development, and it reports a team size of 10 - 49 professionals.
Would Inclind be a good fit for an early-stage startup?
Generally, yes — companies like Inclind tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, its listed capabilities span Unity 3D Game Development, Enterprise App Modernization, Chat Bots & AI Development, VR App Development and Web Development, and its typical hourly rate is around $100 - $149.
Is Inclind more of an offshore setup or a local team?
That depends on where Inclind is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has experience across industries such as Human Resources, Insurance, Real Estate, Information Technology and Education, and its average project cost is reported at $25000+.
Will Inclind sign an NDA before we even discuss the project in detail?
Most professional shops, including Inclind, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, its listed capabilities span Unity 3D Game Development, Enterprise App Modernization, Chat Bots & AI Development, VR App Development and Web Development, and its typical hourly rate is around $100 - $149.
Does Inclind actually build with AI, or just talk about it?
Plenty of modern software teams, Inclind included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Human Resources, Insurance, Real Estate, Information Technology and Education, and it has been operating since 1999.
What kind of software work does Inclind take on?
Inclind typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Unity 3D Game Development, Enterprise App Modernization, Chat Bots & AI Development, VR App Development and Web Development.
Does Inclind only work locally, or take on clients elsewhere too?
Inclind isn't necessarily limited to one region and may take on clients across several countries, depending on market demand and business partnerships.