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Knowit

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4.8/5 (7 reviews)
+358403400600 ville.sarmala@knowit.fi Visit Website

About Knowit

Knowit AB is a consultancy firm that creates unique customer values by offering digital and cross-functional solutions from three business areas: Experience, Insight, and Solutions. They follow a unique approach to developing the innovative technology solutions. They have a rapid professional development team that can solve complexity. Their top qualified & highly driven employees bring their customers from the first idea through to implementation and support.

Last updated May 13, 2026

Services

Mobile App Development UI-UX Design Custom Software Development E-commerce Development Digital Strategy

Industries Served

Media & Entertainment Gaming & Gambling Automotive Logistics & Supply Chain Healthcare

Knowit Reviews

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AR integration that increased session length by 35 percent within the first month

Imogen Tanner / Head of Engineering - Outback Data Solutions
Verified
Jan 20, 2026

Project summary: Track-and-trace capability had gone from a differentiator to a table-stakes requirement and our platform had neither. We needed to close the gap before our next enterprise tender cycle.

The thing that retrospectively seems most significant is how little drama there was. Complex technology projects tend to accumulate incidents, escalations, and tense conversations. This one did not. Problems were surfaced before they became incidents. Scope changes were handled with process rather than conflict. Risks were managed rather than avoided. That level of maturity is rare in my experience and it made the delivery feel almost effortless from our side, which I know it was not from theirs.

PROS

Senior-level engineering presence throughout the entire project, not just during the pitch, honest and commercially fair handling of scope changes, codebase that our internal team praised on review

CONS

Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it

4.5
Overall
4.0
Quality
4.0
Schedule
4.5
Cost
5.0
Communication
Project TypeAR/VR Development
IndustryLogistics & Supply Chain
Project CostLess than $10,000
DurationJun 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Outback Data Solutions, a growth-stage Logistics & Supply Chain business based in Melbourne, Australia. As Head of Engineering my remit spans product engineering, platform operations, and strategic vendor partnerships. We had reached an inflection point where our internal capacity was not sufficient to execute our roadmap at the pace our market required.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Logistics & Supply Chain segment had changed and the compliance timeline was set by our regulator, not by us. The AR/VR Development changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
The core engagement was AR/VR Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Logistics & Supply Chain experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Logistics & Supply Chain network — in both cases to peers facing AR/VR Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Multi-region setup that has delivered 99.97 percent uptime since go-live

Nora Al-Otaibi / VP of Engineering - Salam Digital Solutions
Verified
Jan 02, 2026

Project summary: Remote care had gone from an experiment to a core service line and our technology had not kept pace. We needed a robust, compliant telehealth platform in a timeline that the market would not wait for.

We gave this team an aggressive timeline, a technically complex scope, and a client-side project team that was stretched thin and not always available at the speed the engagement required. They absorbed all of that gracefully. Where they needed input they were precise about what they needed and when. Where they could proceed independently they did. The result was a delivery that landed on time despite the constraints on our side, which I regard as evidence of genuine professional maturity.

PROS

Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout

CONS

Time zone coordination required some deliberate overlap management from both sides in the first couple of sprints, after which we had an efficient async rhythm that worked for the whole project

5.0
Overall
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeCloud Services
IndustryHealthcare
Project Cost$50,000 to $149,999
DurationMay 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Salam Digital Solutions is an established Healthcare organisation headquartered in Jeddah, Saudi Arabia. My role as VP of Engineering covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our Cloud Services capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
The scope covered the full Cloud Services lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Healthcare sector looking for Cloud Services expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

Company Info

Founded 1990
Employees 1000+
Hourly Rate $100 - $149
Client Rating 4.8/5 (7 reviews)

Rating Breakdown

Quality
4.6
Schedule
4.8
Cost
4.6
Communication
4.7

FAQs

Does Knowit actually build with AI, or just talk about it?
Plenty of modern software teams, Knowit included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, its listed capabilities span Custom Software Development, Digital Strategy, E-commerce Development, Mobile App Development and UI-UX Design, and it has served clients in Finland.
What does Knowit's actual delivery process look like week to week?
Knowit generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, it has experience across industries such as Gaming & Gambling, Automotive, Media & Entertainment, Healthcare and Logistics & Supply Chain, and it reports a team size of 1000+ professionals.
Will Knowit sign an NDA before we even discuss the project in detail?
Most professional shops, including Knowit, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, it has experience across industries such as Gaming & Gambling, Automotive, Media & Entertainment, Healthcare and Logistics & Supply Chain, and its typical hourly rate is around $100 - $149.
Is Knowit more of an offshore setup or a local team?
That depends on where Knowit is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has experience across industries such as Gaming & Gambling, Automotive, Media & Entertainment, Healthcare and Logistics & Supply Chain, and it reports a team size of 1000+ professionals.
What kinds of industries has Knowit actually built for?
Knowit has delivered projects across a range of different industries, including Gaming & Gambling, Automotive, Media & Entertainment, Healthcare and Logistics & Supply Chain.
What kind of software work does Knowit take on?
Knowit typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Custom Software Development, Digital Strategy, E-commerce Development, Mobile App Development and UI-UX Design.
What's the easiest way to actually get in touch with Knowit?
Most businesses reach Knowit through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has experience across industries such as Gaming & Gambling, Automotive, Media & Entertainment, Healthcare and Logistics & Supply Chain, and it has been operating since 1990.
Would Knowit be a good fit for an early-stage startup?
Generally, yes — companies like Knowit tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, it has served clients in Finland, and it reports a team size of 1000+ professionals.
What are the actual contract options if I want to work with Knowit?
Most companies structured like Knowit give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, its listed capabilities span Custom Software Development, Digital Strategy, E-commerce Development, Mobile App Development and UI-UX Design, and it has been operating since 1990.

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