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Mission Media

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4.8/5 (6 reviews)
+14107528950 biz@missionmedia.com Visit Website

About Mission Media

Mission Media is a leading PHP development company. They are committed to the growth and well-being of our community and dedicated to their acts of service. They have very skilled web developers who are always ready to do some amazing web solution.

Last updated May 13, 2026

Services

Mobile App Development Web Development VR App Development AR App Development Custom Software Development Enterprise App Modernization App Marketing Crypto Exchange Development

Industries Served

Fashion & Apparel Media & Entertainment Mining & Metals Aerospace & Defense Real Estate Gaming & Gambling

Mission Media Reviews

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CRM that finally unified our sales, marketing, and customer success teams in one system

Rupert Ashford / Director of eCommerce - Hargrove Retail PLC
Verified
Feb 02, 2026

Project summary: Our engineering capacity was committed to maintaining existing systems and could not absorb a net-new build of this complexity. An external partner with the right skills was the only viable option.

What made the most difference in practice was the quality of the engineering judgment on this team. Not the ability to execute a specification — that is a baseline expectation. The ability to recognise when a specification was suboptimal, explain why, propose an alternative, and support the client in making a decision about it. That consultative dimension elevated the output beyond what the brief described and resulted in a product that is more fit for purpose than the one we had originally specified.

PROS

Collaborative culture that made the team feel like a genuine extension of our organisation, strong asynchronous communication across time zones, zero-drama handling of the inevitable mid-project changes

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

5.0
Overall
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Communication
Project TypeCRM Development
IndustryGaming & Gambling
Project Cost$10,000 to $49,999
DurationMar 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Hargrove Retail PLC operates in the Gaming & Gambling sector with headquarters in Manchester, UK. In my role as Director of eCommerce I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
We had a defined product vision for our next phase of growth in the Gaming & Gambling market but lacked the engineering depth internally to execute it. The CRM Development requirements in particular required specialist experience that we could not realistically recruit for on the timeline our business plan required.
What services did the company provide for your project?
End-to-end CRM Development delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Manchester, UK and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Gaming & Gambling network — in both cases to peers facing CRM Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Company Info

Founded 2000
Employees 10 - 49
Hourly Rate $150 - $199
Client Rating 4.8/5 (6 reviews)

Rating Breakdown

Quality
4.7
Schedule
4.8
Cost
4.8
Communication
4.8

FAQs

Has Mission Media actually shipped a SaaS product before?
It's a common line of work for a company like Mission Media — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, its listed capabilities span Crypto Exchange Development, Enterprise App Modernization, Custom Software Development, VR App Development and App Marketing, and its average project cost is reported at $50000+.
Roughly how long does a project with Mission Media take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 10 - 49 professionals, Mission Media can scale resources based on project urgency.
What does Mission Media's actual delivery process look like week to week?
Mission Media generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, it has experience across industries such as Mining & Metals, Media & Entertainment, Fashion & Apparel, Gaming & Gambling, Real Estate and Aerospace & Defense, and its listed capabilities span Crypto Exchange Development, Enterprise App Modernization, Custom Software Development, VR App Development and App Marketing.
What are the actual contract options if I want to work with Mission Media?
Most companies structured like Mission Media give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Mining & Metals, Media & Entertainment, Fashion & Apparel, Gaming & Gambling, Real Estate and Aerospace & Defense, and its listed capabilities span Crypto Exchange Development, Enterprise App Modernization, Custom Software Development, VR App Development and App Marketing.
Does Mission Media actually build with AI, or just talk about it?
Plenty of modern software teams, Mission Media included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, its listed capabilities span Crypto Exchange Development, Enterprise App Modernization, Custom Software Development, VR App Development and App Marketing, and its typical hourly rate is around $150 - $199.
Can I just hire developers from Mission Media to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like Mission Media, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, it has experience across industries such as Mining & Metals, Media & Entertainment, Fashion & Apparel, Gaming & Gambling, Real Estate and Aerospace & Defense, and it has been operating since 2000.
What should I actually be looking at when comparing a company like Mission Media to others?
When you're weighing up a software partner such as Mission Media, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, its listed capabilities span Crypto Exchange Development, Enterprise App Modernization, Custom Software Development, VR App Development and App Marketing, and its average project cost is reported at $50000+.
How do I actually get a real proposal out of Mission Media instead of a generic reply?
The most reliable route is giving Mission Media a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, its listed capabilities span Crypto Exchange Development, Enterprise App Modernization, Custom Software Development, VR App Development and App Marketing, and its average project cost is reported at $50000+.
What kinds of industries has Mission Media actually built for?
Mission Media has delivered projects across a range of different industries, including Mining & Metals, Media & Entertainment, Fashion & Apparel, Gaming & Gambling, Real Estate and Aerospace & Defense.

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