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Rabid

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4.6/5 (7 reviews)
+64225304455 hello@rabidtech.co.nz Visit Website

About Rabid

They strongly believe in using technology to make the globe a better place and have performed a hand in many social startups. Their values allow a supportive internal experience that inspires interest, change, and community contribution. They believe in openness and provide activities to the open source community. They allocate time to staff to work on their own projects. They add value in the context of what clients’ necessity.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design

Industries Served

Nonprofit & NGO Insurance Mining & Metals Legal Services Logistics & Supply Chain Travel & Hospitality Fashion & Apparel

Rabid Reviews

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Technically rigorous, commercially grounded, and a genuine pleasure to work with

Sabrina Vollmer / Chief Innovation Officer - Rheintal Digital AG
Verified
Feb 21, 2026

Project summary: Our mobile app had a 2.9-star average review score. The two themes in every negative review were speed and booking flow complexity — both were solvable with the right engineering partner.

Our stakeholder group included board members, clinical leads, compliance officers, and end users — each with different technical literacy and different success criteria. This team navigated that stakeholder landscape as well as any vendor I have seen. They adjusted their communication register depending on the audience without losing the substance. They managed expectations honestly throughout. And they delivered a system that each group can point to as meeting their requirements. That breadth is genuinely uncommon.

PROS

Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

4.5
Overall
4.5
Quality
4.0
Schedule
4.5
Cost
4.0
Communication
Project TypePOS System Development
IndustryTravel & Hospitality
Project Cost$50,000 to $149,999
DurationMar 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Rheintal Digital AG operates in the Travel & Hospitality sector with headquarters in Düsseldorf, Germany. In my role as Chief Innovation Officer I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Travel & Hospitality segment had changed and the compliance timeline was set by our regulator, not by us. The POS System Development changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
End-to-end POS System Development delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their POS System Development approach and the evidence base they provided — reference projects in Travel & Hospitality contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Travel & Hospitality experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Travel & Hospitality sector looking for POS System Development expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

Proactive support that resolved a network issue at two in the morning before anyone arrived at the office

Ji-Woo Park / VP of Engineering - Seoul Digital Corp
Verified
Jan 21, 2026

Project summary: Our internal product thinking was strong but our execution capability in this specific technology domain was limited. We needed depth, not generalism.

I came into this engagement as a sceptic. We had been through a failed implementation with a previous vendor and I had high standards for what evidence of competence looked like before I would trust a partner with our core systems. This team earned that trust progressively — through the quality of the discovery documentation, the rigour of the technical proposals, the consistency of the sprint deliveries, and ultimately the stability of the production system. I no longer lead with scepticism when recommending them.

PROS

Delivery timeline that proved achievable rather than optimistic, estimation accuracy that reflected real analysis rather than competitive bidding, scope discipline that prevented the feature creep we had experienced before

CONS

Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it

4.5
Overall
4.0
Quality
4.5
Schedule
4.5
Cost
4.0
Communication
Project TypeIT Managed Services
IndustryFashion & Apparel
Project Cost$150,000 to $499,999
DurationMar 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Seoul Digital Corp operates in the Fashion & Apparel sector with headquarters in Seoul, South Korea. In my role as VP of Engineering I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our IT Managed Services capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
End-to-end IT Managed Services delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

Company Info

Founded N/A
Employees N/A
Hourly Rate N/A
Client Rating 4.6/5 (7 reviews)

Rating Breakdown

Quality
4.5
Schedule
4.6
Cost
4.6
Communication
4.2

FAQs

Can I just hire developers from Rabid to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like Rabid, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, it has experience across industries such as Logistics & Supply Chain, Legal Services, Travel & Hospitality, Fashion & Apparel, Nonprofit & NGO and Insurance, and it reports a team size of N/A professionals.
What should I expect to pay to work with Rabid?
What Rabid charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Rabid's typical hourly rate is around N/A, with an average project cost of $10000+.
Can Rabid take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Rabid — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, its listed capabilities span Mobile App Development, UI-UX Design and Web Development, and it reports a team size of N/A professionals.
What happens with Rabid after the project actually launches?
Like most established software teams, Rabid typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, its listed capabilities span Mobile App Development, UI-UX Design and Web Development, and it reports a team size of N/A professionals.
What are the actual contract options if I want to work with Rabid?
Most companies structured like Rabid give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Logistics & Supply Chain, Legal Services, Travel & Hospitality, Fashion & Apparel, Nonprofit & NGO and Insurance, and it reports a team size of N/A professionals.
What's the easiest way to actually get in touch with Rabid?
Most businesses reach Rabid through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, its listed capabilities span Mobile App Development, UI-UX Design and Web Development, and it reports a team size of N/A professionals.
Roughly how long does a project with Rabid take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of N/A professionals, Rabid can scale resources based on project urgency.
What kinds of industries has Rabid actually built for?
Rabid has delivered projects across a range of different industries, including Logistics & Supply Chain, Legal Services, Travel & Hospitality, Fashion & Apparel, Nonprofit & NGO and Insurance.
Has Rabid actually shipped a SaaS product before?
It's a common line of work for a company like Rabid — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, its listed capabilities span Mobile App Development, UI-UX Design and Web Development, and its typical hourly rate is around N/A.
What makes Rabid worth considering over other options?
What tends to set Rabid apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in N/A, the company has built a track record of delivering projects across various industries.

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