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Secret Source

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4.6/5 (6 reviews)
+34928359902 info@secret-source.eu Visit Website

About Secret Source

They recruit dedicated teams, with exactly the right skill set for your business. They develop modern & beautiful Websites and appealing digital shows. Their team combines enterprise analysts, project managers, designers, developers, testers, and designers with an aggregate of long years of experience. They are one of the best web development company.

Last updated May 13, 2026

Services

Mobile App Development Web Development Chat Bots & AI Development Mobile App Design App Marketing

Industries Served

Telecommunications Travel & Hospitality Media & Entertainment Government & Public Sector Retail & E-commerce Pharmaceuticals & Biotechnology

Secret Source Reviews

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Monetisation system integrated in a way that players accepted rather than resented

Victoria Haines / Chief Product Officer - Solaris Media Group
Verified
Jan 09, 2026

Project summary: Serialisation requirements under new traceability legislation had a compliance deadline. Our supply chain system required targeted development to meet it — generalist knowledge was not sufficient.

What made the most difference in practice was the quality of the engineering judgment on this team. Not the ability to execute a specification — that is a baseline expectation. The ability to recognise when a specification was suboptimal, explain why, propose an alternative, and support the client in making a decision about it. That consultative dimension elevated the output beyond what the brief described and resulted in a product that is more fit for purpose than the one we had originally specified.

PROS

Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism

CONS

Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons

4.5
Overall
5.0
Quality
4.5
Schedule
4.5
Cost
4.5
Communication
Project TypeGame Development
IndustryPharmaceuticals & Biotechnology
Project Cost$500,000+
DurationJul 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Solaris Media Group, a growth-stage Pharmaceuticals & Biotechnology business based in Los Angeles, USA. As Chief Product Officer my remit spans product engineering, platform operations, and strategic vendor partnerships. We had reached an inflection point where our internal capacity was not sufficient to execute our roadmap at the pace our market required.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Pharmaceuticals & Biotechnology segment had changed and the compliance timeline was set by our regulator, not by us. The Game Development changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
End-to-end Game Development delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their Game Development approach and the evidence base they provided — reference projects in Pharmaceuticals & Biotechnology contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Pharmaceuticals & Biotechnology experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the Game Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Pharmaceuticals & Biotechnology sector looking for Game Development expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

Company Info

Founded 2008
Employees 10 - 49
Hourly Rate $25 - $49
Client Rating 4.6/5 (6 reviews)

Rating Breakdown

Quality
4.8
Schedule
4.6
Cost
4.6
Communication
4.5

FAQs

What does Secret Source's actual delivery process look like week to week?
Secret Source generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, it has experience across industries such as Retail & E-commerce, Media & Entertainment, Telecommunications, Travel & Hospitality, Government & Public Sector and Pharmaceuticals & Biotechnology, and its typical hourly rate is around $25 - $49.
Does Secret Source actually build with AI, or just talk about it?
Plenty of modern software teams, Secret Source included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Retail & E-commerce, Media & Entertainment, Telecommunications, Travel & Hospitality, Government & Public Sector and Pharmaceuticals & Biotechnology, and its average project cost is reported at $100000+.
Roughly how long does a project with Secret Source take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 10 - 49 professionals, Secret Source can scale resources based on project urgency.
What should I expect to pay to work with Secret Source?
What Secret Source charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Secret Source's typical hourly rate is around $25 - $49, with an average project cost of $100000+.
Can Secret Source take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Secret Source — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has experience across industries such as Retail & E-commerce, Media & Entertainment, Telecommunications, Travel & Hospitality, Government & Public Sector and Pharmaceuticals & Biotechnology, and it has been operating since 2008.
Will Secret Source sign an NDA before we even discuss the project in detail?
Most professional shops, including Secret Source, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, its listed capabilities span Chat Bots & AI Development, Mobile App Design, App Marketing, Web Development and Mobile App Development, and it has been operating since 2008.
Can I just hire developers from Secret Source to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like Secret Source, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, its listed capabilities span Chat Bots & AI Development, Mobile App Design, App Marketing, Web Development and Mobile App Development, and it has been operating since 2008.
Does Secret Source only work locally, or take on clients elsewhere too?
Secret Source isn't necessarily limited to one region and may take on clients across several countries, depending on market demand and business partnerships.
What kind of software work does Secret Source take on?
Secret Source typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Chat Bots & AI Development, Mobile App Design, App Marketing, Web Development and Mobile App Development.
What should I actually be looking at when comparing a company like Secret Source to others?
When you're weighing up a software partner such as Secret Source, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, its listed capabilities span Chat Bots & AI Development, Mobile App Design, App Marketing, Web Development and Mobile App Development, and its typical hourly rate is around $25 - $49.

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