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SullivanPerkins

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4.6/5 (6 reviews)
+12149229080 info@sullivanperkins.com Visit Website

About SullivanPerkins

SullivanPerkins is a Dallas-based advertising and design firm. Their team uncovers your true message, puts it in the most convincing form, and delivers it to the right audience. Their proven experience & capability to provide results allow us to bring tangible value to our customers and help them achieve their business goals.

Last updated May 13, 2026

Services

Mobile App Development Web Development Chat Bots & AI Development Crypto Exchange Development

Industries Served

Mining & Metals Energy & Utilities Information Technology Healthcare Environmental Services Insurance

SullivanPerkins Reviews

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Design system that brought consistency to a product that had accrued four years of visual debt

Reuben Loh / CTO - Marina Bay Ventures Pte Ltd
Verified
Feb 07, 2026

Project summary: First notice of loss processing was taking three days on average. Market benchmarks were under four hours. Automation of the intake and triage workflow was the agreed priority.

What made the most difference in practice was the quality of the engineering judgment on this team. Not the ability to execute a specification — that is a baseline expectation. The ability to recognise when a specification was suboptimal, explain why, propose an alternative, and support the client in making a decision about it. That consultative dimension elevated the output beyond what the brief described and resulted in a product that is more fit for purpose than the one we had originally specified.

PROS

Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout

CONS

Their insistence on a detailed functional specification before development began felt like friction at the time. In retrospect, it was the reason the development phase ran without the ambiguity that has derailed similar projects for us previously

4.5
Overall
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Communication
Project TypeUI/UX Design
IndustryInsurance
Project CostLess than $10,000
DurationSep 2025 – Jan 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As CTO at Marina Bay Ventures Pte Ltd I oversee technology investment and delivery across our Insurance operations in Singapore. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
Primarily UI/UX Design, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Insurance experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the UI/UX Design work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex UI/UX Design programme in the Insurance space and will deliver against a serious brief, this is the team.

Company Info

Founded N/A
Employees 10 - 49
Hourly Rate $150 - $199
Client Rating 4.6/5 (6 reviews)

Rating Breakdown

Quality
4.6
Schedule
4.3
Cost
4.5
Communication
4.8

FAQs

Will SullivanPerkins sign an NDA before we even discuss the project in detail?
Most professional shops, including SullivanPerkins, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, it has experience across industries such as Energy & Utilities, Environmental Services, Information Technology, Mining & Metals, Healthcare and Insurance, and its typical hourly rate is around $150 - $199.
What are the actual contract options if I want to work with SullivanPerkins?
Most companies structured like SullivanPerkins give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Energy & Utilities, Environmental Services, Information Technology, Mining & Metals, Healthcare and Insurance, and it has been operating since N/A.
Can SullivanPerkins take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like SullivanPerkins — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, its listed capabilities span Crypto Exchange Development, Chat Bots & AI Development, Web Development and Mobile App Development, and its average project cost is reported at $5000000+.
Is SullivanPerkins more of an offshore setup or a local team?
That depends on where SullivanPerkins is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has experience across industries such as Energy & Utilities, Environmental Services, Information Technology, Mining & Metals, Healthcare and Insurance, and it has been operating since N/A.
Does SullivanPerkins only work locally, or take on clients elsewhere too?
SullivanPerkins isn't necessarily limited to one region and may take on clients across several countries, depending on market demand and business partnerships.
What kinds of industries has SullivanPerkins actually built for?
SullivanPerkins has delivered projects across a range of different industries, including Energy & Utilities, Environmental Services, Information Technology, Mining & Metals, Healthcare and Insurance.
What should I actually be looking at when comparing a company like SullivanPerkins to others?
When you're weighing up a software partner such as SullivanPerkins, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, it has experience across industries such as Energy & Utilities, Environmental Services, Information Technology, Mining & Metals, Healthcare and Insurance, and its average project cost is reported at $5000000+.
Roughly how long does a project with SullivanPerkins take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 10 - 49 professionals, SullivanPerkins can scale resources based on project urgency.
Does SullivanPerkins actually build with AI, or just talk about it?
Plenty of modern software teams, SullivanPerkins included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Energy & Utilities, Environmental Services, Information Technology, Mining & Metals, Healthcare and Insurance, and its listed capabilities span Crypto Exchange Development, Chat Bots & AI Development, Web Development and Mobile App Development.
What's actually in SullivanPerkins's technical toolkit?
The exact stack shifts by project, but SullivanPerkins commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, its listed capabilities span Crypto Exchange Development, Chat Bots & AI Development, Web Development and Mobile App Development, and its typical hourly rate is around $150 - $199.

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