About Twin Sun

Twin Sun is a leading firm with long years of experience in software development. They have developed software, led teams, and ran departments. They are now focused on doing interesting work and working with good people. They can help you navigate the unknown and guide you through the process. From ideation and agency selection to development iterations and deployment, we can help you make the right decisions.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Custom Software Development Web Design

Industries Served

Telecommunications Advertising & Marketing Gaming & Gambling Nonprofit & NGO Manufacturing Travel & Hospitality

Twin Sun Reviews

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Sales visibility we had been requesting for three years, delivered in fourteen weeks

Nisha Pillai / Director of Engineering - GrowthBridge Ventures
Verified
Jan 16, 2026

Project summary: Dynamic pricing had been a manual process for years. We knew the revenue management opportunity was significant but lacked the technical capability to build the models and connect them to our booking engine.

Our stakeholder group included board members, clinical leads, compliance officers, and end users — each with different technical literacy and different success criteria. This team navigated that stakeholder landscape as well as any vendor I have seen. They adjusted their communication register depending on the audience without losing the substance. They managed expectations honestly throughout. And they delivered a system that each group can point to as meeting their requirements. That breadth is genuinely uncommon.

PROS

Architectural decisions designed for longevity rather than just the current brief, thorough automated test coverage, post-launch stability that validated every technical choice made during discovery

CONS

Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it

4.0
Overall
4.0
Quality
4.5
Schedule
4.5
Cost
4.0
Communication
Project TypeCRM Development
IndustryTravel & Hospitality
Project CostLess than $10,000
DurationJan 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Director of Engineering at GrowthBridge Ventures I oversee technology investment and delivery across our Travel & Hospitality operations in Pune, India. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Travel & Hospitality segment had changed and the compliance timeline was set by our regulator, not by us. The CRM Development changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
The scope covered the full CRM Development lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Travel & Hospitality experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the CRM Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

Company Info

Founded 2017
Employees 2 - 9
Hourly Rate $100 - $149
Client Rating 4.1/5 (6 reviews)

Rating Breakdown

Quality
4.1
Schedule
4.3
Cost
3.9
Communication
4.1

FAQs

What makes Twin Sun worth considering over other options?
What tends to set Twin Sun apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 2017, the company has built a track record of delivering projects across various industries.
Roughly how long does a project with Twin Sun take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 2 - 9 professionals, Twin Sun can scale resources based on project urgency.
What's the easiest way to actually get in touch with Twin Sun?
Most businesses reach Twin Sun through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has experience across industries such as Travel & Hospitality, Telecommunications, Gaming & Gambling, Manufacturing, Advertising & Marketing and Nonprofit & NGO, and it has served clients in USA.
Is Twin Sun more of an offshore setup or a local team?
That depends on where Twin Sun is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has served clients in USA, and it has been operating since 2017.
Can I just hire developers from Twin Sun to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like Twin Sun, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, it has served clients in USA, and its average project cost is reported at $100000+.
Has Twin Sun actually shipped a SaaS product before?
It's a common line of work for a company like Twin Sun — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has served clients in USA.
Will Twin Sun sign an NDA before we even discuss the project in detail?
Most professional shops, including Twin Sun, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, it has experience across industries such as Travel & Hospitality, Telecommunications, Gaming & Gambling, Manufacturing, Advertising & Marketing and Nonprofit & NGO, and it has served clients in USA.
What should I actually be looking at when comparing a company like Twin Sun to others?
When you're weighing up a software partner such as Twin Sun, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has been operating since 2017.
What does Twin Sun's actual delivery process look like week to week?
Twin Sun generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has served clients in USA.