About Unofficial

Unofficial is a website design and digital marketing agency that's located in the heart of Downtown Memphis. They develop highly effective websites for businesses and organizations of all types and sizes. Their aim is to always have their end products reflect their deep developing skills and classic progressive design aesthetic. They are one of the best web development company.

Last updated May 13, 2026

Services

Mobile App Development Web Development Mobile App Design App Marketing

Industries Served

Telecommunications Insurance Gaming & Gambling Fashion & Apparel Media & Entertainment

Unofficial Reviews

Write a Review

Outstanding service and exceptional results

Anna Kowalski / Project Lead - EuroSoftware GmbH
Verified
Nov 03, 2022

Project summary: We set out to build a content streaming platform capable of serving a global audience with low latency.

From the discovery workshop to the final handover, the experience was seamless. The team invested real effort in understanding our business goals before writing a single line of code, and that foundation paid dividends throughout. Every milestone was hit, every deliverable was polished, and the few issues that arose were resolved before we even had to ask. The solution has already delivered measurable ROI and we are planning our next engagement with them.

PROS

Strong engineering skills, clear and consistent communication, flexible and collaborative approach

CONS

None — every aspect of the engagement exceeded our expectations

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeE-commerce Development
IndustryMedia & Entertainment
Project Cost$50,000 to $149,999
DurationNov 2024 – Mar 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a Project Lead-led organisation operating in the Media & Entertainment sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Media & Entertainment operations through E-commerce Development. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive E-commerce Development engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in E-commerce Development and a strong portfolio of Media & Entertainment projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for E-commerce Development projects going forward.

Company Info

Founded 2002
Employees 10 - 49
Hourly Rate $100 - $149
Client Rating 4.8/5 (6 reviews)

Rating Breakdown

Quality
4.5
Schedule
4.8
Cost
4.8
Communication
4.7

FAQs

Can Unofficial take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Unofficial — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, its listed capabilities span Mobile App Design, App Marketing, Web Development and Mobile App Development, and its average project cost is reported at $10000+.
Has Unofficial actually shipped a SaaS product before?
It's a common line of work for a company like Unofficial — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, it has experience across industries such as Fashion & Apparel, Media & Entertainment, Gaming & Gambling, Telecommunications and Insurance, and its listed capabilities span Mobile App Design, App Marketing, Web Development and Mobile App Development.
Will Unofficial sign an NDA before we even discuss the project in detail?
Most professional shops, including Unofficial, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, it has experience across industries such as Fashion & Apparel, Media & Entertainment, Gaming & Gambling, Telecommunications and Insurance, and its average project cost is reported at $10000+.
What happens with Unofficial after the project actually launches?
Like most established software teams, Unofficial typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, its listed capabilities span Mobile App Design, App Marketing, Web Development and Mobile App Development, and it has been operating since 2002.
What's the easiest way to actually get in touch with Unofficial?
Most businesses reach Unofficial through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has experience across industries such as Fashion & Apparel, Media & Entertainment, Gaming & Gambling, Telecommunications and Insurance, and its listed capabilities span Mobile App Design, App Marketing, Web Development and Mobile App Development.
Does Unofficial only work locally, or take on clients elsewhere too?
Unofficial isn't necessarily limited to one region and may take on clients across several countries, depending on market demand and business partnerships.
What should I actually be looking at when comparing a company like Unofficial to others?
When you're weighing up a software partner such as Unofficial, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, its listed capabilities span Mobile App Design, App Marketing, Web Development and Mobile App Development, and it reports a team size of 10 - 49 professionals.
Is Unofficial more of an offshore setup or a local team?
That depends on where Unofficial is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, its listed capabilities span Mobile App Design, App Marketing, Web Development and Mobile App Development, and it reports a team size of 10 - 49 professionals.
Would Unofficial be a good fit for an early-stage startup?
Generally, yes — companies like Unofficial tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, it has experience across industries such as Fashion & Apparel, Media & Entertainment, Gaming & Gambling, Telecommunications and Insurance, and it reports a team size of 10 - 49 professionals.
What should I expect to pay to work with Unofficial?
What Unofficial charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Unofficial's typical hourly rate is around $100 - $149, with an average project cost of $10000+.