About VIVIDSITES

It is a full-service, digital marketing company supported by over 17 years of innovation in the industry. It was founded on the beliefs of helping organizations reach their marketing goals with innovative solutions and superior customer service. They are different from other companies— they have the spirit of a startup, the capabilities of a large firm, and the talent to get the job done. Their team professionally solves any professional tasks. They pay a lot of consideration to training & development of their employees.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Custom Software Development E-commerce Development Social Media Marketing SEO Digital Strategy

Industries Served

Automotive Healthcare Real Estate Construction Retail & E-commerce Information Technology

VIVIDSITES Reviews

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User research that uncovered friction we had stopped noticing because it was always there

Nora Al-Otaibi / VP of Engineering - Salam Digital Solutions
Verified
Jan 05, 2026

Project summary: As a technology business ourselves we apply the same scrutiny to our vendor selection that our clients apply to us. We needed a delivery partner who could meet a standard we would be comfortable being measured against.

I came into this engagement as a sceptic. We had been through a failed implementation with a previous vendor and I had high standards for what evidence of competence looked like before I would trust a partner with our core systems. This team earned that trust progressively — through the quality of the discovery documentation, the rigour of the technical proposals, the consistency of the sprint deliveries, and ultimately the stability of the production system. I no longer lead with scepticism when recommending them.

PROS

Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout

CONS

We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs

4.5
Overall
4.5
Quality
4.5
Schedule
4.5
Cost
4.0
Communication
Project TypeUI/UX Design
IndustryInformation Technology
Project Cost$500,000+
DurationSep 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As VP of Engineering at Salam Digital Solutions I oversee technology investment and delivery across our Information Technology operations in Jeddah, Saudi Arabia. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our UI/UX Design capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
Primarily UI/UX Design, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex UI/UX Design programme in the Information Technology space and will deliver against a serious brief, this is the team.

Company Info

Founded 1999
Employees 2 - 9
Hourly Rate $100 - $149
Client Rating 4.3/5 (6 reviews)

Rating Breakdown

Quality
4.3
Schedule
4.3
Cost
4.4
Communication
4.3

FAQs

Would VIVIDSITES be a good fit for an early-stage startup?
Generally, yes — companies like VIVIDSITES tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, its listed capabilities span Custom Software Development, Digital Strategy, E-commerce Development, Mobile App Development and SEO, and it has experience across industries such as Real Estate, Retail & E-commerce, Construction, Information Technology, Automotive and Healthcare.
What does VIVIDSITES's actual delivery process look like week to week?
VIVIDSITES generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, its listed capabilities span Custom Software Development, Digital Strategy, E-commerce Development, Mobile App Development and SEO, and it has been operating since 1999.
What kind of software work does VIVIDSITES take on?
VIVIDSITES typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Custom Software Development, Digital Strategy, E-commerce Development, Mobile App Development and SEO.
Can I just hire developers from VIVIDSITES to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like VIVIDSITES, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, it has served clients in USA, and it has experience across industries such as Real Estate, Retail & E-commerce, Construction, Information Technology, Automotive and Healthcare.
What should I actually be looking at when comparing a company like VIVIDSITES to others?
When you're weighing up a software partner such as VIVIDSITES, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, it has served clients in USA, and it reports a team size of 2 - 9 professionals.
What's actually in VIVIDSITES's technical toolkit?
The exact stack shifts by project, but VIVIDSITES commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, its listed capabilities span Custom Software Development, Digital Strategy, E-commerce Development, Mobile App Development and SEO, and it has experience across industries such as Real Estate, Retail & E-commerce, Construction, Information Technology, Automotive and Healthcare.
Is VIVIDSITES more of an offshore setup or a local team?
That depends on where VIVIDSITES is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has served clients in USA, and it has experience across industries such as Real Estate, Retail & E-commerce, Construction, Information Technology, Automotive and Healthcare.
Can VIVIDSITES take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like VIVIDSITES — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has served clients in USA, and its average project cost is reported at $25000+.
What's the easiest way to actually get in touch with VIVIDSITES?
Most businesses reach VIVIDSITES through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has served clients in USA, and its typical hourly rate is around $100 - $149.
How do I actually get a real proposal out of VIVIDSITES instead of a generic reply?
The most reliable route is giving VIVIDSITES a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has served clients in USA, and it has been operating since 1999.