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Agency Entourage

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4.7/5 (6 reviews)
+12144143035 info@agencyentourage.com Visit Website

About Agency Entourage

Agency Entourage, the brain child of strategic marketing firm Wave Omnimedia Group, takes a fresh and extremely effective approach to online marketing. Agency Entourage recognizes that so many businesses out there want and need to be doing online marketing but do not have the internal resources to implement and execute efficiently. They have worked for first stage start-ups, backed start-ups & corporates.

Last updated May 13, 2026

Services

Mobile App Development Web Development AR App Development Enterprise App Modernization Chat Bots & AI Development Crypto Exchange Development

Industries Served

Legal Services Agriculture Mining & Metals Human Resources Events & Event Management Sports & Fitness

Agency Entourage Reviews

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Sales visibility we had been requesting for three years, delivered in fourteen weeks

Elliot Thorne / Managing Director, Tech - Redwood Capital Advisors
Verified
Jan 05, 2026

Project summary: Our engineering capacity was committed to maintaining existing systems and could not absorb a net-new build of this complexity. An external partner with the right skills was the only viable option.

The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.

PROS

Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout

CONS

Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Communication
Project TypeCRM Development
IndustrySports & Fitness
Project CostLess than $10,000
DurationJul 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Managing Director, Tech at Redwood Capital Advisors I oversee technology investment and delivery across our Sports & Fitness operations in San Francisco, USA. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
We had a defined product vision for our next phase of growth in the Sports & Fitness market but lacked the engineering depth internally to execute it. The CRM Development requirements in particular required specialist experience that we could not realistically recruit for on the timeline our business plan required.
What services did the company provide for your project?
The core engagement was CRM Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the CRM Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Sports & Fitness sector looking for CRM Development expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

Company Info

Founded 2008
Employees 10 - 49
Hourly Rate $150 - $199
Client Rating 4.7/5 (6 reviews)

Rating Breakdown

Quality
4.7
Schedule
4.5
Cost
4.7
Communication
4.6

FAQs

Does Agency Entourage actually build with AI, or just talk about it?
Plenty of modern software teams, Agency Entourage included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Legal Services, Agriculture, Human Resources, Events & Event Management, Mining & Metals and Sports & Fitness, and it has been operating since 2008.
Will Agency Entourage sign an NDA before we even discuss the project in detail?
Most professional shops, including Agency Entourage, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, it has experience across industries such as Legal Services, Agriculture, Human Resources, Events & Event Management, Mining & Metals and Sports & Fitness, and its average project cost is reported at $25000+.
What happens with Agency Entourage after the project actually launches?
Like most established software teams, Agency Entourage typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has experience across industries such as Legal Services, Agriculture, Human Resources, Events & Event Management, Mining & Metals and Sports & Fitness, and its listed capabilities span Crypto Exchange Development, Enterprise App Modernization, Chat Bots & AI Development, Web Development and Mobile App Development.
What should I expect to pay to work with Agency Entourage?
What Agency Entourage charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Agency Entourage's typical hourly rate is around $150 - $199, with an average project cost of $25000+.
Roughly how long does a project with Agency Entourage take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 10 - 49 professionals, Agency Entourage can scale resources based on project urgency.
Is Agency Entourage more of an offshore setup or a local team?
That depends on where Agency Entourage is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has experience across industries such as Legal Services, Agriculture, Human Resources, Events & Event Management, Mining & Metals and Sports & Fitness, and its listed capabilities span Crypto Exchange Development, Enterprise App Modernization, Chat Bots & AI Development, Web Development and Mobile App Development.
What's actually in Agency Entourage's technical toolkit?
The exact stack shifts by project, but Agency Entourage commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, its listed capabilities span Crypto Exchange Development, Enterprise App Modernization, Chat Bots & AI Development, Web Development and Mobile App Development, and it reports a team size of 10 - 49 professionals.
Can I just hire developers from Agency Entourage to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like Agency Entourage, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, its listed capabilities span Crypto Exchange Development, Enterprise App Modernization, Chat Bots & AI Development, Web Development and Mobile App Development, and it has been operating since 2008.
Can Agency Entourage take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Agency Entourage — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has experience across industries such as Legal Services, Agriculture, Human Resources, Events & Event Management, Mining & Metals and Sports & Fitness, and its typical hourly rate is around $150 - $199.

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