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ArcTouch

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4.7/5 (7 reviews)
+14159442000 hello@arctouch.com Visit Website

About ArcTouch

ArcTouch always helps companies to connect with their clients and employees by crafting custom, engaging digital skills for leading mobile & emerging IoT platforms. They help their people to examine themselves but to be controlled about meeting deadlines. They know that they work most efficiently when they are inspired but in direction.

Last updated May 13, 2026

Services

Mobile App Development Web Development Wearable App Development UI-UX Design Enterprise App Modernization

Industries Served

Legal Services Events & Event Management Environmental Services Advertising & Marketing Food & Beverage Information Technology

ArcTouch Reviews

Write a Review

Data analytics platform that unlocked actionable insights

Nathan Clarke / Investment Director - UK Ventures Ltd
Verified
Aug 02, 2024

Project summary: The project demanded deep technical expertise and a thorough understanding of our business domain.

We evaluated five vendors before choosing this team, and the decision has been fully validated. Their technical skills are top-tier, but what really sets them apart is their commitment to understanding the business context behind every requirement. The project was delivered on time, the solution is robust and scalable, and the knowledge transfer was thorough. A truly outstanding engagement from start to finish.

PROS

Outstanding code quality, thorough documentation, smooth knowledge transfer, excellent post-launch support

CONS

None — every aspect of the engagement exceeded our expectations

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeData & Analytics
IndustryEnvironmental Services
Project CostLess than $10,000
DurationJun 2025 – Jul 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a Investment Director-led organisation operating in the Environmental Services sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Environmental Services operations through Data & Analytics. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive Data & Analytics engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in Data & Analytics and a strong portfolio of Environmental Services projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for Data & Analytics projects going forward.

Best technology partner we have ever worked with

Sophie Dubois / Innovation Lead - French Digital SARL
Verified
Feb 07, 2023

Project summary: The project demanded deep technical expertise and a thorough understanding of our business domain.

The level of professionalism and technical excellence this team brought to our project was remarkable. They managed a complex, multi-stakeholder engagement with ease, kept all parties aligned, and delivered a product that has already exceeded our KPIs. Their attention to detail, willingness to go the extra mile, and genuine care for our success made this one of the best vendor relationships we have had in years.

PROS

Excellent communication, high-quality deliverables, on-time delivery, proactive problem-solving

CONS

Slightly higher day rate than some alternatives, but the quality justifies every penny

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeE-commerce Development
IndustryInformation Technology
Project Cost$50,000 to $149,999
DurationDec 2024 – Mar 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a Innovation Lead-led organisation operating in the Information Technology sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Information Technology operations through E-commerce Development. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive E-commerce Development engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in E-commerce Development and a strong portfolio of Information Technology projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for E-commerce Development projects going forward.

Company Info

Founded 2008
Employees 50 - 249
Hourly Rate $150 - $199
Client Rating 4.7/5 (7 reviews)

Rating Breakdown

Quality
4.8
Schedule
4.7
Cost
4.6
Communication
4.7

FAQs

How do I actually get a real proposal out of ArcTouch instead of a generic reply?
The most reliable route is giving ArcTouch a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Information Technology, Environmental Services, Food & Beverage, Events & Event Management, Advertising & Marketing and Legal Services, and its listed capabilities span Enterprise App Modernization, Mobile App Development, UI-UX Design, Wearable App Development and Web Development.
What kind of software work does ArcTouch take on?
ArcTouch typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Enterprise App Modernization, Mobile App Development, UI-UX Design, Wearable App Development and Web Development.
Will ArcTouch sign an NDA before we even discuss the project in detail?
Most professional shops, including ArcTouch, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, it has experience across industries such as Information Technology, Environmental Services, Food & Beverage, Events & Event Management, Advertising & Marketing and Legal Services, and its typical hourly rate is around $150 - $199.
Can ArcTouch take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like ArcTouch — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has served clients in USA, and it has experience across industries such as Information Technology, Environmental Services, Food & Beverage, Events & Event Management, Advertising & Marketing and Legal Services.
Is ArcTouch more of an offshore setup or a local team?
That depends on where ArcTouch is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has served clients in USA, and it has been operating since 2008.
What happens with ArcTouch after the project actually launches?
Like most established software teams, ArcTouch typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, its listed capabilities span Enterprise App Modernization, Mobile App Development, UI-UX Design, Wearable App Development and Web Development, and its average project cost is reported at $25000+.
What are the actual contract options if I want to work with ArcTouch?
Most companies structured like ArcTouch give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Information Technology, Environmental Services, Food & Beverage, Events & Event Management, Advertising & Marketing and Legal Services, and it has served clients in USA.
What does ArcTouch's actual delivery process look like week to week?
ArcTouch generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, it has served clients in USA, and it has experience across industries such as Information Technology, Environmental Services, Food & Beverage, Events & Event Management, Advertising & Marketing and Legal Services.
Does ArcTouch actually build with AI, or just talk about it?
Plenty of modern software teams, ArcTouch included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Information Technology, Environmental Services, Food & Beverage, Events & Event Management, Advertising & Marketing and Legal Services, and its listed capabilities span Enterprise App Modernization, Mobile App Development, UI-UX Design, Wearable App Development and Web Development.
Can I just hire developers from ArcTouch to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like ArcTouch, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, its listed capabilities span Enterprise App Modernization, Mobile App Development, UI-UX Design, Wearable App Development and Web Development, and it has been operating since 2008.

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