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CIBIS

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4.7/5 (6 reviews)
+61249258500 info@cibis.com.au Visit Website

About CIBIS

At CIBIS they have been designing, coding, managing business software solutions & digital platforms for nearly two decades. Their passion extends to life in the class of the innovative, custom software development and mobile apps they develop for their clients. They know trust, experience, skill, and the measured value for money are at the heart of what their customers want and expect and that’s we promise.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Custom Software Development Content Management System Cloud Solutions

Industries Served

Construction Agriculture Fashion & Apparel Real Estate Retail & E-commerce Legal Services

CIBIS Reviews

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Project execution that matched the proposal in every dimension that mattered

Reuben Loh / CTO - Marina Bay Ventures Pte Ltd
Verified
Jan 01, 2026

Project summary: Our client portal had been built in 2017 and had not received meaningful investment since. Clients were contrasting it unfavourably with the portals of our competitors in pitches.

Our stakeholder group included board members, clinical leads, compliance officers, and end users — each with different technical literacy and different success criteria. This team navigated that stakeholder landscape as well as any vendor I have seen. They adjusted their communication register depending on the audience without losing the substance. They managed expectations honestly throughout. And they delivered a system that each group can point to as meeting their requirements. That breadth is genuinely uncommon.

PROS

Senior-level engineering presence throughout the entire project, not just during the pitch, honest and commercially fair handling of scope changes, codebase that our internal team praised on review

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

4.5
Overall
4.5
Quality
4.5
Schedule
5.0
Cost
4.5
Communication
Project TypePOS System Development
IndustryLegal Services
Project Cost$150,000 to $499,999
DurationJun 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Marina Bay Ventures Pte Ltd is an established Legal Services organisation headquartered in Singapore. My role as CTO covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our POS System Development capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
Primarily POS System Development, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their POS System Development approach and the evidence base they provided — reference projects in Legal Services contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the POS System Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Legal Services sector looking for POS System Development expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

Company Info

Founded 1998
Employees 10 - 49
Hourly Rate N/A
Client Rating 4.7/5 (6 reviews)

Rating Breakdown

Quality
4.7
Schedule
4.7
Cost
4.8
Communication
4.6

FAQs

What are the actual contract options if I want to work with CIBIS?
Most companies structured like CIBIS give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has served clients in Australia, and its typical hourly rate is around N/A.
What's the easiest way to actually get in touch with CIBIS?
Most businesses reach CIBIS through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, its listed capabilities span Cloud Solutions, Content Management System, Custom Software Development, Mobile App Development and UI-UX Design, and its average project cost is reported at $5000000+.
What kinds of industries has CIBIS actually built for?
CIBIS has delivered projects across a range of different industries, including Construction, Fashion & Apparel, Real Estate, Retail & E-commerce, Legal Services and Agriculture.
Roughly how long does a project with CIBIS take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 10 - 49 professionals, CIBIS can scale resources based on project urgency.
What's actually in CIBIS's technical toolkit?
The exact stack shifts by project, but CIBIS commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, its listed capabilities span Cloud Solutions, Content Management System, Custom Software Development, Mobile App Development and UI-UX Design, and it has served clients in Australia.
How do I actually get a real proposal out of CIBIS instead of a generic reply?
The most reliable route is giving CIBIS a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, its listed capabilities span Cloud Solutions, Content Management System, Custom Software Development, Mobile App Development and UI-UX Design, and it has been operating since 1998.
What should I actually be looking at when comparing a company like CIBIS to others?
When you're weighing up a software partner such as CIBIS, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, it has served clients in Australia, and its listed capabilities span Cloud Solutions, Content Management System, Custom Software Development, Mobile App Development and UI-UX Design.
What happens with CIBIS after the project actually launches?
Like most established software teams, CIBIS typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has experience across industries such as Construction, Fashion & Apparel, Real Estate, Retail & E-commerce, Legal Services and Agriculture, and it has been operating since 1998.
Can I just hire developers from CIBIS to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like CIBIS, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, it has experience across industries such as Construction, Fashion & Apparel, Real Estate, Retail & E-commerce, Legal Services and Agriculture, and it reports a team size of 10 - 49 professionals.

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