About DOING
They work to create better experiences for the world of tomorrow. They combine data analysis, service design, creativity, content, and technology to offer their customers the best marketing, communication, digital transformation, and data solutions. They combine data analysis, service design, creativity, content, and technology to offer their customers the best marketing, communication, digital transformation, and data solutions.
Last updated May 13, 2026
Services
DOING Reviews
Write a ReviewOnline store that our fulfilment and finance teams are as happy with as our customers are
Hyun-Su Lim / Director of Platform - Hanam Tech SolutionsJun 01, 2026
Project summary: Digital service standards required all citizen-facing applications to meet accessibility and performance benchmarks that our inherited systems failed. Remediation was not viable — we needed a replacement.
The technical quality of the final deliverable is the easiest thing to point to. The automated test coverage is thorough, the deployment pipeline is reliable, the documentation is genuinely useful rather than ceremonially produced. But the metric I keep returning to is the number of post-launch conversations we have not had to have. No incident calls at two in the morning. No emergency patches. No retrospective discussions about what went wrong. The absence of those events is the evidence I would show to someone considering this vendor.
Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism
We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs
Questions & Answers
The first content management system we have deployed that editors genuinely prefer
Declan Hartley / Chief Digital Officer - Southern Cross TechnologyMar 11, 2026
Project summary: Our campaign management workflow had grown to involve twelve different tools and significant manual reconciliation. The inefficiency was affecting both speed and accuracy.
Our stakeholder group included board members, clinical leads, compliance officers, and end users — each with different technical literacy and different success criteria. This team navigated that stakeholder landscape as well as any vendor I have seen. They adjusted their communication register depending on the audience without losing the substance. They managed expectations honestly throughout. And they delivered a system that each group can point to as meeting their requirements. That breadth is genuinely uncommon.
Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism
Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it
Questions & Answers
A platform our sales team adopted within the first week without a single complaint
Matthieu Renard / Directeur Technique - Lumière Technologies SASFeb 28, 2026
Project summary: Matter management had become a significant overhead for our fee earners. Every hour spent on administration was an hour not spent on billable advisory work — the business case was straightforward.
Our stakeholder group included board members, clinical leads, compliance officers, and end users — each with different technical literacy and different success criteria. This team navigated that stakeholder landscape as well as any vendor I have seen. They adjusted their communication register depending on the audience without losing the substance. They managed expectations honestly throughout. And they delivered a system that each group can point to as meeting their requirements. That breadth is genuinely uncommon.
Delivery timeline that proved achievable rather than optimistic, estimation accuracy that reflected real analysis rather than competitive bidding, scope discipline that prevented the feature creep we had experienced before
Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it
Questions & Answers
A partnership that began with a single project and earned a place on our preferred vendor list
Rupert Ashford / Director of eCommerce - Hargrove Retail PLCFeb 20, 2026
Project summary: Our engineering capacity was committed to maintaining existing systems and could not absorb a net-new build of this complexity. An external partner with the right skills was the only viable option.
Six months after go-live our platform is processing three times the transaction volume we specified in the original brief. The architecture choices made during discovery accommodated that growth without remediation work. That is the difference between a team that designs for what you tell them and a team that designs for what you are likely to need. We are in conversation about a Phase 2 engagement and I expect to be using this partnership for several years.
Delivery timeline that proved achievable rather than optimistic, estimation accuracy that reflected real analysis rather than competitive bidding, scope discipline that prevented the feature creep we had experienced before
Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons
Questions & Answers
A partnership that began with a single project and earned a place on our preferred vendor list
Lars Pfeiffer / VP of Technology - NordTech Logistik GmbHJan 07, 2026
Project summary: Our actuarial models had outgrown the reporting infrastructure feeding them. Data latency was introducing risk into pricing decisions that the business had decided it could no longer accept.
I came into this engagement as a sceptic. We had been through a failed implementation with a previous vendor and I had high standards for what evidence of competence looked like before I would trust a partner with our core systems. This team earned that trust progressively — through the quality of the discovery documentation, the rigour of the technical proposals, the consistency of the sprint deliveries, and ultimately the stability of the production system. I no longer lead with scepticism when recommending them.
Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout
Their insistence on a detailed functional specification before development began felt like friction at the time. In retrospect, it was the reason the development phase ran without the ambiguity that has derailed similar projects for us previously
Questions & Answers
Professional team that delivers excellence every time
Nathan Clarke / Investment Director - UK Ventures LtdJan 27, 2025
Project summary: We required a custom platform that would give us a measurable competitive advantage in our market.
Exceptional work across every dimension. The team understood our complex requirements quickly, asked the right clarifying questions, and delivered a solution that exceeded what we thought was possible within our budget. Project management was tight, communication was excellent, and the quality of the codebase is something our engineers have praised repeatedly. We are already scoping the next phase with them.
Innovative thinking, meticulous attention to detail, reliable delivery, transparent reporting
Initial onboarding took a couple of extra days, but the team hit full stride very quickly
Questions & Answers
World-class web development from a truly professional team
Michael Anderson / CTO - TechCorp SolutionsMar 21, 2023
Project summary: We needed a scalable e-commerce platform to handle peak traffic and deliver a seamless shopping experience.
Exceptional work across every dimension. The team understood our complex requirements quickly, asked the right clarifying questions, and delivered a solution that exceeded what we thought was possible within our budget. Project management was tight, communication was excellent, and the quality of the codebase is something our engineers have praised repeatedly. We are already scoping the next phase with them.
Excellent communication, high-quality deliverables, on-time delivery, proactive problem-solving
None — every aspect of the engagement exceeded our expectations