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Heady

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4.7/5 (7 reviews)
+16464800489 info@heady.io Visit Website

About Heady

Heady leverages technology to develop custom experiences for achieving business goals. They help you with the whole experience surrounding the app: choosing which features you want to cover, how to carry them, and then how to market your app to the public once it's complete. They combine the latest analytics tools in your apps, and they can also control your app's performance for you.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Custom Software Development Web Design

Industries Served

Sports & Fitness Aerospace & Defense Insurance Travel & Hospitality Pharmaceuticals & Biotechnology

Heady Reviews

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User research that uncovered friction we had stopped noticing because it was always there

Shreya Krishnaswamy / VP of Product - Luminar Tech Pvt Ltd
Verified
Feb 16, 2026

Project summary: Dynamic pricing had been a manual process for years. We knew the revenue management opportunity was significant but lacked the technical capability to build the models and connect them to our booking engine.

The thing that retrospectively seems most significant is how little drama there was. Complex technology projects tend to accumulate incidents, escalations, and tense conversations. This one did not. Problems were surfaced before they became incidents. Scope changes were handled with process rather than conflict. Risks were managed rather than avoided. That level of maturity is rare in my experience and it made the delivery feel almost effortless from our side, which I know it was not from theirs.

PROS

Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable

CONS

Their insistence on a detailed functional specification before development began felt like friction at the time. In retrospect, it was the reason the development phase ran without the ambiguity that has derailed similar projects for us previously

5.0
Overall
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Communication
Project TypeUI/UX Design
IndustryTravel & Hospitality
Project CostLess than $10,000
DurationMar 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Luminar Tech Pvt Ltd is an established Travel & Hospitality organisation headquartered in Hyderabad, India. My role as VP of Product covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
Primarily UI/UX Design, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
A trusted peer in the Travel & Hospitality sector had used them for a comparable UI/UX Design engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, UI/UX Design depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Hyderabad, India and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex UI/UX Design programme in the Travel & Hospitality space and will deliver against a serious brief, this is the team.

Data engineering quality that will support our growth for years without a rebuild

Kelsey Drummond / Director of Digital Health - Crestline Health Partners
Verified
Feb 02, 2026

Project summary: Regulatory submission timelines required a document management platform that could handle version control, access permissions, and audit trails at a scale our existing tools were not designed for.

The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.

PROS

Delivery timeline that proved achievable rather than optimistic, estimation accuracy that reflected real analysis rather than competitive bidding, scope discipline that prevented the feature creep we had experienced before

CONS

Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons

4.5
Overall
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Communication
Project TypeData & Analytics
IndustryPharmaceuticals & Biotechnology
Project Cost$50,000 to $149,999
DurationMay 2025 – Jan 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Crestline Health Partners, a growth-stage Pharmaceuticals & Biotechnology business based in Houston, USA. As Director of Digital Health my remit spans product engineering, platform operations, and strategic vendor partnerships. We had reached an inflection point where our internal capacity was not sufficient to execute our roadmap at the pace our market required.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Pharmaceuticals & Biotechnology segment had changed and the compliance timeline was set by our regulator, not by us. The Data & Analytics changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
The scope covered the full Data & Analytics lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their Data & Analytics approach and the evidence base they provided — reference projects in Pharmaceuticals & Biotechnology contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Houston, USA and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Pharmaceuticals & Biotechnology network — in both cases to peers facing Data & Analytics challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Company Info

Founded 2015
Employees 10 - 49
Hourly Rate $50 - $99
Client Rating 4.7/5 (7 reviews)

Rating Breakdown

Quality
4.6
Schedule
4.5
Cost
4.7
Communication
4.6

FAQs

What are the actual contract options if I want to work with Heady?
Most companies structured like Heady give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and its average project cost is reported at $5000000+.
Does Heady actually build with AI, or just talk about it?
Plenty of modern software teams, Heady included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Travel & Hospitality, Aerospace & Defense, Insurance, Sports & Fitness and Pharmaceuticals & Biotechnology, and it reports a team size of 10 - 49 professionals.
How do I actually get a real proposal out of Heady instead of a generic reply?
The most reliable route is giving Heady a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has served clients in USA, and it has experience across industries such as Travel & Hospitality, Aerospace & Defense, Insurance, Sports & Fitness and Pharmaceuticals & Biotechnology.
Has Heady actually shipped a SaaS product before?
It's a common line of work for a company like Heady — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, it has experience across industries such as Travel & Hospitality, Aerospace & Defense, Insurance, Sports & Fitness and Pharmaceuticals & Biotechnology, and its average project cost is reported at $5000000+.
What does Heady's actual delivery process look like week to week?
Heady generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it reports a team size of 10 - 49 professionals.
Does Heady only work locally, or take on clients elsewhere too?
Heady isn't necessarily limited to one region and may take on clients across several countries, including USA, depending on market demand and business partnerships.
What kinds of industries has Heady actually built for?
Heady has delivered projects across a range of different industries, including Travel & Hospitality, Aerospace & Defense, Insurance, Sports & Fitness and Pharmaceuticals & Biotechnology.
What happens with Heady after the project actually launches?
Like most established software teams, Heady typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has experience across industries such as Travel & Hospitality, Aerospace & Defense, Insurance, Sports & Fitness and Pharmaceuticals & Biotechnology, and it has been operating since 2015.
Would Heady be a good fit for an early-stage startup?
Generally, yes — companies like Heady tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, it has experience across industries such as Travel & Hospitality, Aerospace & Defense, Insurance, Sports & Fitness and Pharmaceuticals & Biotechnology, and its typical hourly rate is around $50 - $99.

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