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Highness

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4.3/5 (7 reviews)
+14159925355 hello@highness.co Visit Website

About Highness

At Highness, they have streamlined the commitment process, knowing that time is of nature. They work with clients in a practical & clear style and use the latest tools & technologies to provide an effective platform for fruitful co-operation. They use established technologies that acknowledge making reliable, high-traffic solutions.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Web Design Branding E-commerce Development SEO

Industries Served

Telecommunications Insurance Aerospace & Defense Education Healthcare Human Resources Media & Entertainment

Highness Reviews

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CRM integration that connected our marketing automation to our revenue motion seamlessly

Lars Pfeiffer / VP of Technology - NordTech Logistik GmbH
Verified
Feb 26, 2026

Project summary: Several years of incremental development had left us with a platform that was technically functional but strategically limiting. A structured rebuild was the agreed path forward.

We gave this team an aggressive timeline, a technically complex scope, and a client-side project team that was stretched thin and not always available at the speed the engagement required. They absorbed all of that gracefully. Where they needed input they were precise about what they needed and when. Where they could proceed independently they did. The result was a delivery that landed on time despite the constraints on our side, which I regard as evidence of genuine professional maturity.

PROS

Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout

CONS

Pipeline availability for kickoff required a few weeks of lead time — in hindsight that selection pressure means you are working with a team that is in demand for the right reasons

4.5
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Communication
Project TypeCRM Development
IndustryHuman Resources
Project Cost$150,000 to $499,999
DurationJul 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
NordTech Logistik GmbH operates in the Human Resources sector with headquarters in Hamburg, Germany. In my role as VP of Technology I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our CRM Development capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
Primarily CRM Development, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their CRM Development approach and the evidence base they provided — reference projects in Human Resources contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Hamburg, Germany and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex CRM Development programme in the Human Resources space and will deliver against a serious brief, this is the team.

The first content management system we have deployed that editors genuinely prefer

Nisha Pillai / Director of Engineering - GrowthBridge Ventures
Verified
Feb 22, 2026

Project summary: Our audience data was fragmented across eight tools with no single identity layer. Personalisation had become impossible without first solving the data foundation.

Six months after go-live our platform is processing three times the transaction volume we specified in the original brief. The architecture choices made during discovery accommodated that growth without remediation work. That is the difference between a team that designs for what you tell them and a team that designs for what you are likely to need. We are in conversation about a Phase 2 engagement and I expect to be using this partnership for several years.

PROS

Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout

CONS

We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs

4.0
Overall
4.0
Quality
4.0
Schedule
4.5
Cost
3.5
Communication
Project TypeCMS Development
IndustryMedia & Entertainment
Project CostLess than $10,000
DurationApr 2025 – Jan 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
GrowthBridge Ventures operates in the Media & Entertainment sector with headquarters in Pune, India. In my role as Director of Engineering I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
The core engagement was CMS Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Media & Entertainment experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Media & Entertainment network — in both cases to peers facing CMS Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Company Info

Founded 2011
Employees 10 - 49
Hourly Rate $50 - $99
Client Rating 4.3/5 (7 reviews)

Rating Breakdown

Quality
4.3
Schedule
4.4
Cost
4.3
Communication
4.3

FAQs

What does Highness's actual delivery process look like week to week?
Highness generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, its listed capabilities span Branding, E-commerce Development, Mobile App Development, SEO and UI-UX Design, and its typical hourly rate is around $50 - $99.
Does Highness only work locally, or take on clients elsewhere too?
Highness isn't necessarily limited to one region and may take on clients across several countries, including Canada, depending on market demand and business partnerships.
Can Highness take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Highness — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, its listed capabilities span Branding, E-commerce Development, Mobile App Development, SEO and UI-UX Design, and it reports a team size of 10 - 49 professionals.
How do I actually get a real proposal out of Highness instead of a generic reply?
The most reliable route is giving Highness a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Human Resources, Insurance, Healthcare, Media & Entertainment, Education and Telecommunications, and its listed capabilities span Branding, E-commerce Development, Mobile App Development, SEO and UI-UX Design.
Would Highness be a good fit for an early-stage startup?
Generally, yes — companies like Highness tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, it has served clients in Canada, and its typical hourly rate is around $50 - $99.
Has Highness actually shipped a SaaS product before?
It's a common line of work for a company like Highness — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, it has experience across industries such as Human Resources, Insurance, Healthcare, Media & Entertainment, Education and Telecommunications, and it reports a team size of 10 - 49 professionals.
What are the actual contract options if I want to work with Highness?
Most companies structured like Highness give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, its listed capabilities span Branding, E-commerce Development, Mobile App Development, SEO and UI-UX Design, and it has been operating since 2011.
What should I expect to pay to work with Highness?
What Highness charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Highness's typical hourly rate is around $50 - $99, with an average project cost of $5000000+.
What kinds of industries has Highness actually built for?
Highness has delivered projects across a range of different industries, including Human Resources, Insurance, Healthcare, Media & Entertainment, Education and Telecommunications.

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