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IGS Solutions

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4.2/5 (7 reviews)
+441162166470 hello@igs.co.uk Visit Website

About IGS Solutions

They know the value of software in how a company works, as well as the major differences & risks that can happen when executing new software. They assure this by including all project stakeholders from the very inception of a project in the development means. Their work stateside has also helped them to understand how diverse the needs of their clients can be.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design SEO Digital Strategy

Industries Served

Information Technology Mining & Metals Fashion & Apparel Agriculture Real Estate Advertising & Marketing Food & Beverage

IGS Solutions Reviews

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CRM integration that connected our marketing automation to our revenue motion seamlessly

Sebastian Lapointe / CTO - Boreal Systems Inc
Verified
Feb 09, 2026

Project summary: Multi-touch attribution across our media mix had become the most-requested capability from every client in our portfolio. We could not deliver it without rebuilding our data layer.

I came into this engagement as a sceptic. We had been through a failed implementation with a previous vendor and I had high standards for what evidence of competence looked like before I would trust a partner with our core systems. This team earned that trust progressively — through the quality of the discovery documentation, the rigour of the technical proposals, the consistency of the sprint deliveries, and ultimately the stability of the production system. I no longer lead with scepticism when recommending them.

PROS

Delivery timeline that proved achievable rather than optimistic, estimation accuracy that reflected real analysis rather than competitive bidding, scope discipline that prevented the feature creep we had experienced before

CONS

The engagement was priced at the quality level rather than the budget level. We evaluated the alternatives and concluded that the delta was a reasonable premium for the reduction in delivery risk

4.0
Overall
4.0
Quality
3.5
Schedule
4.0
Cost
3.5
Communication
Project TypeCRM Development
IndustryAdvertising & Marketing
Project Cost$10,000 to $49,999
DurationJun 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Boreal Systems Inc is an established Advertising & Marketing organisation headquartered in Toronto, Canada. My role as CTO covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
We had a defined product vision for our next phase of growth in the Advertising & Marketing market but lacked the engineering depth internally to execute it. The CRM Development requirements in particular required specialist experience that we could not realistically recruit for on the timeline our business plan required.
What services did the company provide for your project?
The core engagement was CRM Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Toronto, Canada and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the CRM Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Advertising & Marketing sector looking for CRM Development expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

Cloud architecture that reduced our monthly infrastructure spend by over a third

Jia Hui Tan / VP of Engineering - RedDot Technologies Pte Ltd
Verified
Jan 13, 2026

Project summary: Several years of incremental development had left us with a platform that was technically functional but strategically limiting. A structured rebuild was the agreed path forward.

We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.

PROS

Senior-level engineering presence throughout the entire project, not just during the pitch, honest and commercially fair handling of scope changes, codebase that our internal team praised on review

CONS

We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs

4.0
Overall
4.0
Quality
3.5
Schedule
4.0
Cost
3.5
Communication
Project TypeCloud Services
IndustryFood & Beverage
Project Cost$10,000 to $49,999
DurationFeb 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
RedDot Technologies Pte Ltd operates in the Food & Beverage sector with headquarters in Singapore. In my role as VP of Engineering I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our Cloud Services capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
The core engagement was Cloud Services delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Singapore and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the Cloud Services work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Food & Beverage network — in both cases to peers facing Cloud Services challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Company Info

Founded 2004
Employees 10 - 49
Hourly Rate N/A
Client Rating 4.2/5 (7 reviews)

Rating Breakdown

Quality
4.1
Schedule
4.1
Cost
4.1
Communication
4.1

FAQs

Does IGS Solutions actually build with AI, or just talk about it?
Plenty of modern software teams, IGS Solutions included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, its listed capabilities span Digital Strategy, Mobile App Development, SEO, UI-UX Design and Web Development, and its typical hourly rate is around N/A.
What does IGS Solutions's actual delivery process look like week to week?
IGS Solutions generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, it has experience across industries such as Mining & Metals, Advertising & Marketing, Real Estate, Agriculture, Information Technology and Food & Beverage, and its typical hourly rate is around N/A.
What's actually in IGS Solutions's technical toolkit?
The exact stack shifts by project, but IGS Solutions commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, it has experience across industries such as Mining & Metals, Advertising & Marketing, Real Estate, Agriculture, Information Technology and Food & Beverage, and it reports a team size of 10 - 49 professionals.
How do I actually get a real proposal out of IGS Solutions instead of a generic reply?
The most reliable route is giving IGS Solutions a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Mining & Metals, Advertising & Marketing, Real Estate, Agriculture, Information Technology and Food & Beverage, and its typical hourly rate is around N/A.
What kind of software work does IGS Solutions take on?
IGS Solutions typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Digital Strategy, Mobile App Development, SEO, UI-UX Design and Web Development.
What's the easiest way to actually get in touch with IGS Solutions?
Most businesses reach IGS Solutions through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, its listed capabilities span Digital Strategy, Mobile App Development, SEO, UI-UX Design and Web Development, and its typical hourly rate is around N/A.
Is IGS Solutions more of an offshore setup or a local team?
That depends on where IGS Solutions is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has experience across industries such as Mining & Metals, Advertising & Marketing, Real Estate, Agriculture, Information Technology and Food & Beverage, and it reports a team size of 10 - 49 professionals.
What are the actual contract options if I want to work with IGS Solutions?
Most companies structured like IGS Solutions give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, its listed capabilities span Digital Strategy, Mobile App Development, SEO, UI-UX Design and Web Development, and its typical hourly rate is around N/A.
What kinds of industries has IGS Solutions actually built for?
IGS Solutions has delivered projects across a range of different industries, including Mining & Metals, Advertising & Marketing, Real Estate, Agriculture, Information Technology and Food & Beverage.
What makes IGS Solutions worth considering over other options?
What tends to set IGS Solutions apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 2004, the company has built a track record of delivering projects across various industries.

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