About ISS Art

Your challenge is our inspiration — we build custom software solutions for the most challenging of projects. Since 2003, ISS ART’s custom software developers have been helping the world’s top companies to turn their dreams into reality.

Last updated May 13, 2026

Services

Mobile App Development UI-UX Design Internet of Things Machine Learning

Industries Served

Logistics & Supply Chain Environmental Services Travel & Hospitality Advertising & Marketing Real Estate Energy & Utilities

ISS Art Reviews

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Multi-region setup that has delivered 99.97 percent uptime since go-live

Abdullah Al-Shehri / Head of Innovation - Desert Tech Ventures
Verified
Feb 07, 2026

Project summary: Our field service management system had not been updated significantly in six years. Rising technician count and increasing job complexity had exposed every one of its limitations.

The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.

PROS

Collaborative culture that made the team feel like a genuine extension of our organisation, strong asynchronous communication across time zones, zero-drama handling of the inevitable mid-project changes

CONS

Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it

4.0
Overall
3.5
Quality
3.5
Schedule
3.5
Cost
4.0
Communication
Project TypeCloud Services
IndustryEnergy & Utilities
Project Cost$10,000 to $49,999
DurationFeb 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Head of Innovation at Desert Tech Ventures I oversee technology investment and delivery across our Energy & Utilities operations in Riyadh, Saudi Arabia. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Energy & Utilities segment had changed and the compliance timeline was set by our regulator, not by us. The Cloud Services changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
Primarily Cloud Services, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
A trusted peer in the Energy & Utilities sector had used them for a comparable Cloud Services engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, Cloud Services depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Riyadh, Saudi Arabia and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Energy & Utilities sector looking for Cloud Services expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

Company Info

Founded 2003
Employees 50 - 249
Hourly Rate $25 - $49
Client Rating 4.2/5 (6 reviews)

Rating Breakdown

Quality
4.0
Schedule
3.9
Cost
4.0
Communication
4.1

FAQs

What does ISS Art's actual delivery process look like week to week?
ISS Art generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, it has served clients in Russia, and it has been operating since 2003.
What kinds of industries has ISS Art actually built for?
ISS Art has delivered projects across a range of different industries, including Advertising & Marketing, Logistics & Supply Chain, Real Estate, Energy & Utilities, Environmental Services and Travel & Hospitality.
What are the actual contract options if I want to work with ISS Art?
Most companies structured like ISS Art give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Advertising & Marketing, Logistics & Supply Chain, Real Estate, Energy & Utilities, Environmental Services and Travel & Hospitality, and its average project cost is reported at $5000000+.
What kind of software work does ISS Art take on?
ISS Art typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Internet of Things, Machine Learning, Mobile App Development and UI-UX Design.
Can ISS Art take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like ISS Art — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has experience across industries such as Advertising & Marketing, Logistics & Supply Chain, Real Estate, Energy & Utilities, Environmental Services and Travel & Hospitality, and it reports a team size of 50 - 249 professionals.
What should I expect to pay to work with ISS Art?
What ISS Art charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, ISS Art's typical hourly rate is around $25 - $49, with an average project cost of $5000000+.
What happens with ISS Art after the project actually launches?
Like most established software teams, ISS Art typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has experience across industries such as Advertising & Marketing, Logistics & Supply Chain, Real Estate, Energy & Utilities, Environmental Services and Travel & Hospitality, and its average project cost is reported at $5000000+.
Will ISS Art sign an NDA before we even discuss the project in detail?
Most professional shops, including ISS Art, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, it has served clients in Russia, and it reports a team size of 50 - 249 professionals.
Roughly how long does a project with ISS Art take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 50 - 249 professionals, ISS Art can scale resources based on project urgency.
What's actually in ISS Art's technical toolkit?
The exact stack shifts by project, but ISS Art commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, it has served clients in Russia, and its typical hourly rate is around $25 - $49.