5.0/5
(2 reviews)
About MustBeOnline.net
Established in 1998, MustBeOnline.net is a full-service website development company in Rochester, NY, with an excellent team of experienced programmers & designers. Their development team will turn your website into a comprehensive marketing tool, built to improve brand exposure and provide intuitive navigation that converts visitors into customers.
Services
Mobile App Development
Web Development
MustBeOnline.net Reviews
Write a ReviewTruly impressed with their expertise and commitment
Marcus Johnson / Creative Director - NYC Digital Agency
Verified
May 10, 2023
May 10, 2023
Project summary: We engaged them to build a comprehensive solution addressing our core operational challenges and growth objectives.
Exceptional work across every dimension. The team understood our complex requirements quickly, asked the right clarifying questions, and delivered a solution that exceeded what we thought was possible within our budget. Project management was tight, communication was excellent, and the quality of the codebase is something our engineers have praised repeatedly. We are already scoping the next phase with them.
PROS
Innovative thinking, meticulous attention to detail, reliable delivery, transparent reporting
CONS
None — every aspect of the engagement exceeded our expectations
Project TypeIndustry-Specific Solutions
IndustryLogistics & Supply Chain
Project Cost$50,000 to $149,999
DurationMar 2025 – Feb 2026
Questions & Answers
Please describe your company, your role, and the industry you operate in.
We are a Creative Director-led organisation operating in the Logistics & Supply Chain sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Logistics & Supply Chain operations through Industry-Specific Solutions. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive Industry-Specific Solutions engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in Industry-Specific Solutions and a strong portfolio of Logistics & Supply Chain projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for Industry-Specific Solutions projects going forward.
Professional team that delivers excellence every time
Michael Anderson / CTO - TechCorp Solutions
Verified
Sep 11, 2023
Sep 11, 2023
Project summary: We required a custom platform that would give us a measurable competitive advantage in our market.
This was the smoothest technology project we have ever run. The team's expertise was evident from the first technical discussion, and their ability to translate complex requirements into elegant solutions is remarkable. They kept us informed at every step, flagged risks early, and delivered a high-quality product that our internal team is proud to maintain. Their ongoing support has been equally impressive.
PROS
Deep technical expertise, professional project management, responsive support, great value
CONS
None — every aspect of the engagement exceeded our expectations
Project TypeERP Development
IndustryFood & Beverage
Project CostLess than $10,000
DurationApr 2025 – Aug 2025
Questions & Answers
Please describe your company, your role, and the industry you operate in.
We are a CTO-led organisation operating in the Food & Beverage sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Food & Beverage operations through ERP Development. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive ERP Development engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in ERP Development and a strong portfolio of Food & Beverage projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for ERP Development projects going forward.
Company Info
Founded
1988
Employees
2 - 9
Hourly Rate
$100 - $149
Client Rating
5.0/5 (2 reviews)
