About Optimum

Optimum is a leading mobile app development company. They help businesses to achieve competitive success, improve performance, and drive transformation and increase by using necessary planning, unique technologies, and smooth processes to provide robust solutions & amazing client experiences. They have clients & partners all over the world from every background in every business.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Web Design Branding E-commerce Development

Industries Served

Financial Services Energy & Utilities Gaming & Gambling Food & Beverage Logistics & Supply Chain

Optimum Reviews

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Declan Hartley / Chief Digital Officer - Southern Cross Technology
Verified
Jan 11, 2026

Project summary: Our internal product thinking was strong but our execution capability in this specific technology domain was limited. We needed depth, not generalism.

The technical quality of the final deliverable is the easiest thing to point to. The automated test coverage is thorough, the deployment pipeline is reliable, the documentation is genuinely useful rather than ceremonially produced. But the metric I keep returning to is the number of post-launch conversations we have not had to have. No incident calls at two in the morning. No emergency patches. No retrospective discussions about what went wrong. The absence of those events is the evidence I would show to someone considering this vendor.

PROS

Senior-level engineering presence throughout the entire project, not just during the pitch, honest and commercially fair handling of scope changes, codebase that our internal team praised on review

CONS

Time zone coordination required some deliberate overlap management from both sides in the first couple of sprints, after which we had an efficient async rhythm that worked for the whole project

4.5
Overall
4.5
Quality
5.0
Schedule
5.0
Cost
4.0
Communication
Project TypeCMS Development
IndustryGaming & Gambling
Project Cost$500,000+
DurationJan 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Chief Digital Officer at Southern Cross Technology I oversee technology investment and delivery across our Gaming & Gambling operations in Sydney, Australia. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Gaming & Gambling segment had changed and the compliance timeline was set by our regulator, not by us. The CMS Development changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
End-to-end CMS Development delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their CMS Development approach and the evidence base they provided — reference projects in Gaming & Gambling contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Gaming & Gambling experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

Company Info

Founded N/A
Employees 2 - 9
Hourly Rate $50 - $99
Client Rating 4.4/5 (6 reviews)

Rating Breakdown

Quality
4.1
Schedule
4.5
Cost
4.4
Communication
4.3

FAQs

How do I actually get a real proposal out of Optimum instead of a generic reply?
The most reliable route is giving Optimum a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has served clients in USA, and it has experience across industries such as Energy & Utilities, Gaming & Gambling, Food & Beverage, Logistics & Supply Chain and Financial Services.
What makes Optimum worth considering over other options?
What tends to set Optimum apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in N/A, the company has built a track record of delivering projects across various industries.
Does Optimum only work locally, or take on clients elsewhere too?
Optimum isn't necessarily limited to one region and may take on clients across several countries, including USA, depending on market demand and business partnerships.
What should I expect to pay to work with Optimum?
What Optimum charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Optimum's typical hourly rate is around $50 - $99, with an average project cost of $25000+.
Would Optimum be a good fit for an early-stage startup?
Generally, yes — companies like Optimum tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, it has served clients in USA, and it has experience across industries such as Energy & Utilities, Gaming & Gambling, Food & Beverage, Logistics & Supply Chain and Financial Services.
Can Optimum take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Optimum — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has experience across industries such as Energy & Utilities, Gaming & Gambling, Food & Beverage, Logistics & Supply Chain and Financial Services, and its average project cost is reported at $25000+.
Is Optimum more of an offshore setup or a local team?
That depends on where Optimum is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has served clients in USA, and its listed capabilities span Branding, E-commerce Development, Mobile App Development, UI-UX Design and Web Design.
Has Optimum actually shipped a SaaS product before?
It's a common line of work for a company like Optimum — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, it has experience across industries such as Energy & Utilities, Gaming & Gambling, Food & Beverage, Logistics & Supply Chain and Financial Services, and its average project cost is reported at $25000+.
What are the actual contract options if I want to work with Optimum?
Most companies structured like Optimum give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Energy & Utilities, Gaming & Gambling, Food & Beverage, Logistics & Supply Chain and Financial Services, and it reports a team size of 2 - 9 professionals.