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Refractiv Limited

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4.5/5 (6 reviews)
+441133944651 sean.power@refractiv.co.uk Visit Website

About Refractiv Limited

At Refractiv they are a team of imaginative innovators, technical masters and ingenious problem solvers, who like technology and what it can do for you. They think creatively about your online demands to give smart answers to challenging questions and they get an actual buzz doing it. They always try to hire the best people who are passionate, thoughtful and imaginative.

Last updated May 13, 2026

Services

Mobile App Development Web Development Custom Software Development Enterprise App Modernization

Industries Served

Gaming & Gambling Nonprofit & NGO Government & Public Sector Human Resources Pharmaceuticals & Biotechnology

Refractiv Limited Reviews

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IoT architecture that scaled from pilot to full fleet without a single redesign

Tobias Lindemann / Leiter Digitalisierung - Lindemann Industrie GmbH
Verified
Feb 15, 2026

Project summary: Our engineering capacity was committed to maintaining existing systems and could not absorb a net-new build of this complexity. An external partner with the right skills was the only viable option.

I came into this engagement as a sceptic. We had been through a failed implementation with a previous vendor and I had high standards for what evidence of competence looked like before I would trust a partner with our core systems. This team earned that trust progressively — through the quality of the discovery documentation, the rigour of the technical proposals, the consistency of the sprint deliveries, and ultimately the stability of the production system. I no longer lead with scepticism when recommending them.

PROS

Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout

CONS

Their insistence on a detailed functional specification before development began felt like friction at the time. In retrospect, it was the reason the development phase ran without the ambiguity that has derailed similar projects for us previously

4.5
Overall
5.0
Quality
4.5
Schedule
4.5
Cost
4.0
Communication
Project TypeIoT Development
IndustryNonprofit & NGO
Project Cost$150,000 to $499,999
DurationJul 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Lindemann Industrie GmbH operates in the Nonprofit & NGO sector with headquarters in Berlin, Germany. In my role as Leiter Digitalisierung I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Nonprofit & NGO segment had changed and the compliance timeline was set by our regulator, not by us. The IoT Development changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
The core engagement was IoT Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
A trusted peer in the Nonprofit & NGO sector had used them for a comparable IoT Development engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, IoT Development depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Nonprofit & NGO experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

Company Info

Founded 2002
Employees 10 - 49
Hourly Rate $100 - $149
Client Rating 4.5/5 (6 reviews)

Rating Breakdown

Quality
4.7
Schedule
4.5
Cost
4.5
Communication
4.2

FAQs

Has Refractiv Limited actually shipped a SaaS product before?
It's a common line of work for a company like Refractiv Limited — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, its listed capabilities span Custom Software Development, Enterprise App Modernization, Mobile App Development and Web Development, and it has experience across industries such as Nonprofit & NGO, Human Resources, Government & Public Sector, Gaming & Gambling and Pharmaceuticals & Biotechnology.
What's actually in Refractiv Limited's technical toolkit?
The exact stack shifts by project, but Refractiv Limited commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, it has served clients in United-kingdom, and its listed capabilities span Custom Software Development, Enterprise App Modernization, Mobile App Development and Web Development.
Roughly how long does a project with Refractiv Limited take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 10 - 49 professionals, Refractiv Limited can scale resources based on project urgency.
Can Refractiv Limited take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Refractiv Limited — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has served clients in United-kingdom, and it reports a team size of 10 - 49 professionals.
Can I just hire developers from Refractiv Limited to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like Refractiv Limited, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, its listed capabilities span Custom Software Development, Enterprise App Modernization, Mobile App Development and Web Development, and it has been operating since 2002.
What kind of software work does Refractiv Limited take on?
Refractiv Limited typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Custom Software Development, Enterprise App Modernization, Mobile App Development and Web Development.
Does Refractiv Limited actually build with AI, or just talk about it?
Plenty of modern software teams, Refractiv Limited included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, its listed capabilities span Custom Software Development, Enterprise App Modernization, Mobile App Development and Web Development, and it has served clients in United-kingdom.
Does Refractiv Limited only work locally, or take on clients elsewhere too?
Refractiv Limited isn't necessarily limited to one region and may take on clients across several countries, including United-kingdom, depending on market demand and business partnerships.
What makes Refractiv Limited worth considering over other options?
What tends to set Refractiv Limited apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 2002, the company has built a track record of delivering projects across various industries.

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