About Shilbrook Associates

They believe that to make an effective, successful social space, functionality is less important than truly understanding your audience members, their requirements and their motivations for choosing to spend time on your platform. The powerful and useful insights you get will enable you and your team to build, animate and provide a platform that sets social at the heart of the way you work. Shilbrook Associates provides everything you require to make a success of your non-profit project.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Custom Software Development Web Design Branding Content Marketing

Industries Served

Logistics & Supply Chain Human Resources Retail & E-commerce Information Technology Fashion & Apparel

Shilbrook Associates Reviews

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Single source of truth delivered — if you know how rare that is, you understand why we are impressed

Radosław Kowalczyk / Head of Development - Wisła Software Sp zoo
Verified
Feb 14, 2026

Project summary: A previous engagement had delivered something that worked in staging and struggled in production. We approached this project with greater rigour in vendor selection as a result.

Six months after go-live our platform is processing three times the transaction volume we specified in the original brief. The architecture choices made during discovery accommodated that growth without remediation work. That is the difference between a team that designs for what you tell them and a team that designs for what you are likely to need. We are in conversation about a Phase 2 engagement and I expect to be using this partnership for several years.

PROS

Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism

CONS

Their insistence on a detailed functional specification before development began felt like friction at the time. In retrospect, it was the reason the development phase ran without the ambiguity that has derailed similar projects for us previously

4.5
Overall
4.5
Quality
5.0
Schedule
4.0
Cost
4.5
Communication
Project TypeData & Analytics
IndustryFashion & Apparel
Project CostLess than $10,000
DurationAug 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Wisła Software Sp zoo is an established Fashion & Apparel organisation headquartered in Warsaw, Poland. My role as Head of Development covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
The scope covered the full Data & Analytics lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
A trusted peer in the Fashion & Apparel sector had used them for a comparable Data & Analytics engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, Data & Analytics depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Fashion & Apparel experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the Data & Analytics work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex Data & Analytics programme in the Fashion & Apparel space and will deliver against a serious brief, this is the team.

Company Info

Founded 2012
Employees 2 - 9
Hourly Rate $150 - $199
Client Rating 4.3/5 (6 reviews)

Rating Breakdown

Quality
4.3
Schedule
4.6
Cost
4.0
Communication
4.2

FAQs

What should I expect to pay to work with Shilbrook Associates?
What Shilbrook Associates charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Shilbrook Associates's typical hourly rate is around $150 - $199, with an average project cost of $25000+.
What kind of software work does Shilbrook Associates take on?
Shilbrook Associates typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Branding, Content Marketing, Custom Software Development, Mobile App Development and UI-UX Design.
What are the actual contract options if I want to work with Shilbrook Associates?
Most companies structured like Shilbrook Associates give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Fashion & Apparel, Information Technology, Human Resources, Logistics & Supply Chain and Retail & E-commerce, and it reports a team size of 2 - 9 professionals.
Can I just hire developers from Shilbrook Associates to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like Shilbrook Associates, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, it has experience across industries such as Fashion & Apparel, Information Technology, Human Resources, Logistics & Supply Chain and Retail & E-commerce, and it reports a team size of 2 - 9 professionals.
What happens with Shilbrook Associates after the project actually launches?
Like most established software teams, Shilbrook Associates typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has served clients in USA, and it has been operating since 2012.
Roughly how long does a project with Shilbrook Associates take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 2 - 9 professionals, Shilbrook Associates can scale resources based on project urgency.
What does Shilbrook Associates's actual delivery process look like week to week?
Shilbrook Associates generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, its listed capabilities span Branding, Content Marketing, Custom Software Development, Mobile App Development and UI-UX Design, and it reports a team size of 2 - 9 professionals.
Does Shilbrook Associates only work locally, or take on clients elsewhere too?
Shilbrook Associates isn't necessarily limited to one region and may take on clients across several countries, including USA, depending on market demand and business partnerships.
What's the easiest way to actually get in touch with Shilbrook Associates?
Most businesses reach Shilbrook Associates through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, its listed capabilities span Branding, Content Marketing, Custom Software Development, Mobile App Development and UI-UX Design, and it reports a team size of 2 - 9 professionals.