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Silver Rwanda IT

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4.2/5 (6 reviews)
+250788458261 info@silverrwanda.com Visit Website

About Silver Rwanda IT

Silver Rwanda IT professionals LTD is a Rwanda-based IT company. They provide various software and network consultancies by giving adequate solutions and innovations. They have totally blown away by how much your trainers know stuff. They specialize in app development from analysis of business process to the design of software that will align business requirements with IT strategy.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Custom Software Development Web Design Content Management System

Industries Served

Financial Services Sports & Fitness Nonprofit & NGO Construction Aerospace & Defense Pharmaceuticals & Biotechnology

Silver Rwanda IT Reviews

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Sales visibility we had been requesting for three years, delivered in fourteen weeks

Siobhan Gallagher / Chief Technology Officer - Northumbria FinTech Ltd
Verified
Feb 01, 2026

Project summary: Regulatory submission timelines required a document management platform that could handle version control, access permissions, and audit trails at a scale our existing tools were not designed for.

The thing that retrospectively seems most significant is how little drama there was. Complex technology projects tend to accumulate incidents, escalations, and tense conversations. This one did not. Problems were surfaced before they became incidents. Scope changes were handled with process rather than conflict. Risks were managed rather than avoided. That level of maturity is rare in my experience and it made the delivery feel almost effortless from our side, which I know it was not from theirs.

PROS

Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring

CONS

Time zone coordination required some deliberate overlap management from both sides in the first couple of sprints, after which we had an efficient async rhythm that worked for the whole project

4.0
Overall
4.5
Quality
4.0
Schedule
4.5
Cost
3.5
Communication
Project TypeCRM Development
IndustryPharmaceuticals & Biotechnology
Project CostLess than $10,000
DurationFeb 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Northumbria FinTech Ltd operates in the Pharmaceuticals & Biotechnology sector with headquarters in Edinburgh, UK. In my role as Chief Technology Officer I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
The core engagement was CRM Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their CRM Development approach and the evidence base they provided — reference projects in Pharmaceuticals & Biotechnology contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the CRM Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Pharmaceuticals & Biotechnology sector looking for CRM Development expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

Company Info

Founded N/A
Employees N/A
Hourly Rate N/A
Client Rating 4.2/5 (6 reviews)

Rating Breakdown

Quality
4.4
Schedule
4.1
Cost
4.3
Communication
4.0

FAQs

What should I actually be looking at when comparing a company like Silver Rwanda IT to others?
When you're weighing up a software partner such as Silver Rwanda IT, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, it has experience across industries such as Construction, Financial Services, Sports & Fitness, Pharmaceuticals & Biotechnology, Nonprofit & NGO and Aerospace & Defense, and it has served clients in Rwanda.
What kinds of industries has Silver Rwanda IT actually built for?
Silver Rwanda IT has delivered projects across a range of different industries, including Construction, Financial Services, Sports & Fitness, Pharmaceuticals & Biotechnology, Nonprofit & NGO and Aerospace & Defense.
What makes Silver Rwanda IT worth considering over other options?
What tends to set Silver Rwanda IT apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in N/A, the company has built a track record of delivering projects across various industries.
What should I expect to pay to work with Silver Rwanda IT?
What Silver Rwanda IT charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Silver Rwanda IT's typical hourly rate is around N/A, with an average project cost of $2500000+.
What kind of software work does Silver Rwanda IT take on?
Silver Rwanda IT typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Content Management System, Custom Software Development, Mobile App Development, UI-UX Design and Web Design.
Roughly how long does a project with Silver Rwanda IT take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of N/A professionals, Silver Rwanda IT can scale resources based on project urgency.
How do I actually get a real proposal out of Silver Rwanda IT instead of a generic reply?
The most reliable route is giving Silver Rwanda IT a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has served clients in Rwanda, and its typical hourly rate is around N/A.
Would Silver Rwanda IT be a good fit for an early-stage startup?
Generally, yes — companies like Silver Rwanda IT tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, it has served clients in Rwanda, and its listed capabilities span Content Management System, Custom Software Development, Mobile App Development, UI-UX Design and Web Design.
Is Silver Rwanda IT more of an offshore setup or a local team?
That depends on where Silver Rwanda IT is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has served clients in Rwanda, and it has been operating since N/A.
Can Silver Rwanda IT take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Silver Rwanda IT — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has experience across industries such as Construction, Financial Services, Sports & Fitness, Pharmaceuticals & Biotechnology, Nonprofit & NGO and Aerospace & Defense, and its listed capabilities span Content Management System, Custom Software Development, Mobile App Development, UI-UX Design and Web Design.

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