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The Munro Agency

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4.5/5 (7 reviews)
+441412126354 hello@munro.agency Visit Website

About The Munro Agency

The Munro Agency is a mobile app development company. They help bridge the gap between sales and marketing by delivering focused campaigns and helping your company to produce sales-ready leads. The Munro Agency works with a number of multinational companies as well as local small to medium size enterprises. They assure you get found online and get more leads all the while building new and incremental revenues streams for you and your business.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Web Design Branding Social Media Marketing SEO Digital Strategy

Industries Served

Telecommunications Logistics & Supply Chain Insurance Real Estate Fashion & Apparel Environmental Services

The Munro Agency Reviews

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Observability stack that caught three production issues before any user reported them

Sebastian Lapointe / CTO - Boreal Systems Inc
Verified
Jan 25, 2026

Project summary: A previous engagement had delivered something that worked in staging and struggled in production. We approached this project with greater rigour in vendor selection as a result.

We gave this team an aggressive timeline, a technically complex scope, and a client-side project team that was stretched thin and not always available at the speed the engagement required. They absorbed all of that gracefully. Where they needed input they were precise about what they needed and when. Where they could proceed independently they did. The result was a delivery that landed on time despite the constraints on our side, which I regard as evidence of genuine professional maturity.

PROS

Senior-level engineering presence throughout the entire project, not just during the pitch, honest and commercially fair handling of scope changes, codebase that our internal team praised on review

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

4.5
Overall
4.0
Quality
4.5
Schedule
5.0
Cost
4.5
Communication
Project TypeDevOps Services
IndustryEnvironmental Services
Project CostLess than $10,000
DurationAug 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As CTO at Boreal Systems Inc I oversee technology investment and delivery across our Environmental Services operations in Toronto, Canada. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our DevOps Services capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
The core engagement was DevOps Services delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Environmental Services experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Environmental Services network — in both cases to peers facing DevOps Services challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Cloud architecture that reduced our monthly infrastructure spend by over a third

Vikram Srinivasan / Head of Platform - Cascade EdTech Solutions
Verified
Jan 14, 2026

Project summary: Our actuarial models had outgrown the reporting infrastructure feeding them. Data latency was introducing risk into pricing decisions that the business had decided it could no longer accept.

Our stakeholder group included board members, clinical leads, compliance officers, and end users — each with different technical literacy and different success criteria. This team navigated that stakeholder landscape as well as any vendor I have seen. They adjusted their communication register depending on the audience without losing the substance. They managed expectations honestly throughout. And they delivered a system that each group can point to as meeting their requirements. That breadth is genuinely uncommon.

PROS

Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring

CONS

Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it

4.5
Overall
5.0
Quality
4.5
Schedule
4.5
Cost
4.5
Communication
Project TypeCloud Services
IndustryInsurance
Project Cost$10,000 to $49,999
DurationMay 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Cascade EdTech Solutions operates in the Insurance sector with headquarters in Chennai, India. In my role as Head of Platform I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Insurance segment had changed and the compliance timeline was set by our regulator, not by us. The Cloud Services changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
The scope covered the full Cloud Services lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their Cloud Services approach and the evidence base they provided — reference projects in Insurance contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Insurance network — in both cases to peers facing Cloud Services challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Company Info

Founded 2015
Employees 2 - 9
Hourly Rate $150 - $199
Client Rating 4.5/5 (7 reviews)

Rating Breakdown

Quality
4.4
Schedule
4.6
Cost
4.6
Communication
4.6

FAQs

Does The Munro Agency actually build with AI, or just talk about it?
Plenty of modern software teams, The Munro Agency included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Environmental Services, Logistics & Supply Chain, Fashion & Apparel, Telecommunications, Insurance and Real Estate, and it reports a team size of 2 - 9 professionals.
Does The Munro Agency only work locally, or take on clients elsewhere too?
The Munro Agency isn't necessarily limited to one region and may take on clients across several countries, including United-kingdom, depending on market demand and business partnerships.
Can The Munro Agency take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like The Munro Agency — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, its listed capabilities span Branding, Digital Strategy, Mobile App Development, SEO and Social Media Marketing, and it has been operating since 2015.
How do I actually get a real proposal out of The Munro Agency instead of a generic reply?
The most reliable route is giving The Munro Agency a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Environmental Services, Logistics & Supply Chain, Fashion & Apparel, Telecommunications, Insurance and Real Estate, and its listed capabilities span Branding, Digital Strategy, Mobile App Development, SEO and Social Media Marketing.
What should I expect to pay to work with The Munro Agency?
What The Munro Agency charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, The Munro Agency's typical hourly rate is around $150 - $199, with an average project cost of $5000000+.
Will The Munro Agency sign an NDA before we even discuss the project in detail?
Most professional shops, including The Munro Agency, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, it has served clients in United-kingdom, and it has experience across industries such as Environmental Services, Logistics & Supply Chain, Fashion & Apparel, Telecommunications, Insurance and Real Estate.
What happens with The Munro Agency after the project actually launches?
Like most established software teams, The Munro Agency typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has experience across industries such as Environmental Services, Logistics & Supply Chain, Fashion & Apparel, Telecommunications, Insurance and Real Estate, and its typical hourly rate is around $150 - $199.
What's actually in The Munro Agency's technical toolkit?
The exact stack shifts by project, but The Munro Agency commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, its listed capabilities span Branding, Digital Strategy, Mobile App Development, SEO and Social Media Marketing, and it has experience across industries such as Environmental Services, Logistics & Supply Chain, Fashion & Apparel, Telecommunications, Insurance and Real Estate.
What makes The Munro Agency worth considering over other options?
What tends to set The Munro Agency apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 2015, the company has built a track record of delivering projects across various industries.

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