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TWG

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4.6/5 (7 reviews)
+14168502500 hello@twg.io Visit Website

About TWG

TWG is a world-class mobile app development company. Their mission is to make a unique enterprise and startups in the world, and they think mobile app the most powerful way. They use best methodologies for strong project development & delivery. They pride themselves on being of service to these companies to help them open their complete potential in this fastly growing digital world.

Last updated May 13, 2026

Services

Mobile App Development Web Development Custom Software Development Branding

Industries Served

Agriculture Environmental Services Energy & Utilities Government & Public Sector Food & Beverage Sports & Fitness Financial Services

TWG Reviews

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A QA partner who treated our product quality as a personal responsibility

Reuben Loh / CTO - Marina Bay Ventures Pte Ltd
Verified
Jan 13, 2026

Project summary: Several years of incremental development had left us with a platform that was technically functional but strategically limiting. A structured rebuild was the agreed path forward.

Our stakeholder group included board members, clinical leads, compliance officers, and end users — each with different technical literacy and different success criteria. This team navigated that stakeholder landscape as well as any vendor I have seen. They adjusted their communication register depending on the audience without losing the substance. They managed expectations honestly throughout. And they delivered a system that each group can point to as meeting their requirements. That breadth is genuinely uncommon.

PROS

Deep domain knowledge that reduced the discovery overhead significantly, proactive risk identification before issues became incidents, delivery cadence that our stakeholders found reassuring

CONS

Time zone coordination required some deliberate overlap management from both sides in the first couple of sprints, after which we had an efficient async rhythm that worked for the whole project

4.5
Overall
4.5
Quality
5.0
Schedule
4.5
Cost
4.5
Communication
Project TypeQuality Assurance & Testing
IndustrySports & Fitness
Project CostLess than $10,000
DurationAug 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Marina Bay Ventures Pte Ltd operates in the Sports & Fitness sector with headquarters in Singapore. In my role as CTO I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
We had a defined product vision for our next phase of growth in the Sports & Fitness market but lacked the engineering depth internally to execute it. The Quality Assurance & Testing requirements in particular required specialist experience that we could not realistically recruit for on the timeline our business plan required.
What services did the company provide for your project?
End-to-end Quality Assurance & Testing delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
A trusted peer in the Sports & Fitness sector had used them for a comparable Quality Assurance & Testing engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, Quality Assurance & Testing depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Sports & Fitness sector looking for Quality Assurance & Testing expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

CRM that finally unified our sales, marketing, and customer success teams in one system

Adriana Voss / Director of Platform Engineering - Cascadia Digital Ventures
Verified
Jan 08, 2026

Project summary: Our trading platform had been extended incrementally for seven years. Latency was degrading, technical debt was compounding, and a clean rebuild was no longer optional.

We gave this team an aggressive timeline, a technically complex scope, and a client-side project team that was stretched thin and not always available at the speed the engagement required. They absorbed all of that gracefully. Where they needed input they were precise about what they needed and when. Where they could proceed independently they did. The result was a delivery that landed on time despite the constraints on our side, which I regard as evidence of genuine professional maturity.

PROS

Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism

CONS

The engagement was priced at the quality level rather than the budget level. We evaluated the alternatives and concluded that the delta was a reasonable premium for the reduction in delivery risk

4.5
Overall
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Communication
Project TypeCRM Development
IndustryFinancial Services
Project Cost$10,000 to $49,999
DurationMay 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Cascadia Digital Ventures operates in the Financial Services sector with headquarters in Vancouver, Canada. In my role as Director of Platform Engineering I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
End-to-end CRM Development delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
A trusted peer in the Financial Services sector had used them for a comparable CRM Development engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, CRM Development depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the CRM Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Financial Services network — in both cases to peers facing CRM Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Company Info

Founded 2001
Employees 50 - 249
Hourly Rate $150 - $199
Client Rating 4.6/5 (7 reviews)

Rating Breakdown

Quality
4.6
Schedule
4.6
Cost
4.7
Communication
4.5

FAQs

What happens with TWG after the project actually launches?
Like most established software teams, TWG typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has experience across industries such as Sports & Fitness, Government & Public Sector, Agriculture, Financial Services, Energy & Utilities and Environmental Services, and its listed capabilities span Branding, Custom Software Development, Mobile App Development and Web Development.
Can TWG take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like TWG — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has served clients in Canada, and its listed capabilities span Branding, Custom Software Development, Mobile App Development and Web Development.
Would TWG be a good fit for an early-stage startup?
Generally, yes — companies like TWG tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, it has served clients in Canada, and its typical hourly rate is around $150 - $199.
Has TWG actually shipped a SaaS product before?
It's a common line of work for a company like TWG — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, it has served clients in Canada, and it has been operating since 2001.
Will TWG sign an NDA before we even discuss the project in detail?
Most professional shops, including TWG, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, it has served clients in Canada, and its listed capabilities span Branding, Custom Software Development, Mobile App Development and Web Development.
Can I just hire developers from TWG to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like TWG, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, it has experience across industries such as Sports & Fitness, Government & Public Sector, Agriculture, Financial Services, Energy & Utilities and Environmental Services, and it has served clients in Canada.
Roughly how long does a project with TWG take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 50 - 249 professionals, TWG can scale resources based on project urgency.
What's the easiest way to actually get in touch with TWG?
Most businesses reach TWG through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has experience across industries such as Sports & Fitness, Government & Public Sector, Agriculture, Financial Services, Energy & Utilities and Environmental Services, and its typical hourly rate is around $150 - $199.
Does TWG actually build with AI, or just talk about it?
Plenty of modern software teams, TWG included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has served clients in Canada, and it reports a team size of 50 - 249 professionals.

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