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WorkingMouse

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4.5/5 (7 reviews)
+61733712003 info@workingmouse.com.au Visit Website

About WorkingMouse

It is a leading mobile app development company in Brisbane. When they develop applications for their clients, they make sure that they address problems & some opportunities in the market. For that, they help their clients workshop their unique idea to go from idea to successful app startup that writes their important business goals. They are always pottering with and improving their bots.

Last updated May 13, 2026

Services

Mobile App Development

Industries Served

Retail & E-commerce Media & Entertainment Fashion & Apparel Logistics & Supply Chain Government & Public Sector Education

WorkingMouse Reviews

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AR integration that increased session length by 35 percent within the first month

Radosław Kowalczyk / Head of Development - Wisła Software Sp zoo
Verified
Jan 12, 2026

Project summary: Cross-agency data sharing had been blocked by incompatible systems for four years. A secure integration platform was the prerequisite for every transformation initiative in our roadmap.

Our stakeholder group included board members, clinical leads, compliance officers, and end users — each with different technical literacy and different success criteria. This team navigated that stakeholder landscape as well as any vendor I have seen. They adjusted their communication register depending on the audience without losing the substance. They managed expectations honestly throughout. And they delivered a system that each group can point to as meeting their requirements. That breadth is genuinely uncommon.

PROS

Delivery timeline that proved achievable rather than optimistic, estimation accuracy that reflected real analysis rather than competitive bidding, scope discipline that prevented the feature creep we had experienced before

CONS

Their insistence on a detailed functional specification before development began felt like friction at the time. In retrospect, it was the reason the development phase ran without the ambiguity that has derailed similar projects for us previously

4.5
Overall
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Communication
Project TypeAR/VR Development
IndustryGovernment & Public Sector
Project Cost$150,000 to $499,999
DurationApr 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Wisła Software Sp zoo, a growth-stage Government & Public Sector business based in Warsaw, Poland. As Head of Development my remit spans product engineering, platform operations, and strategic vendor partnerships. We had reached an inflection point where our internal capacity was not sufficient to execute our roadmap at the pace our market required.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
End-to-end AR/VR Development delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
A trusted peer in the Government & Public Sector sector had used them for a comparable AR/VR Development engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, AR/VR Development depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Government & Public Sector experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Warsaw, Poland and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The continuity of the team. The engineers who participated in the discovery sessions were the engineers who built the system. That consistency of institutional knowledge across a six-month project has a value that is difficult to quantify but easy to notice when it is absent. Every conversation built on the previous ones.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Government & Public Sector sector looking for AR/VR Development expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

Technically rigorous, commercially grounded, and a genuine pleasure to work with

Aoife Brennan / VP of Product Engineering - Emerald Digital Ltd
Verified
Jan 10, 2026

Project summary: A merger had left us with two incompatible student information systems. We needed a consolidation path that preserved historical data, maintained service continuity, and met accreditation requirements.

We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.

PROS

Delivery timeline that proved achievable rather than optimistic, estimation accuracy that reflected real analysis rather than competitive bidding, scope discipline that prevented the feature creep we had experienced before

CONS

We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs

4.5
Overall
5.0
Quality
4.0
Schedule
4.5
Cost
4.5
Communication
Project TypePOS System Development
IndustryEducation
Project CostLess than $10,000
DurationJul 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Emerald Digital Ltd operates in the Education sector with headquarters in Dublin, UK. In my role as VP of Product Engineering I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
End-to-end POS System Development delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their POS System Development approach and the evidence base they provided — reference projects in Education contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the POS System Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

Company Info

Founded 2014
Employees 10 - 49
Hourly Rate N/A
Client Rating 4.5/5 (7 reviews)

Rating Breakdown

Quality
4.6
Schedule
4.4
Cost
4.6
Communication
4.6

FAQs

How do I actually get a real proposal out of WorkingMouse instead of a generic reply?
The most reliable route is giving WorkingMouse a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, its listed capabilities span Mobile App Development, and its typical hourly rate is around N/A.
What should I expect to pay to work with WorkingMouse?
What WorkingMouse charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, WorkingMouse's typical hourly rate is around N/A, with an average project cost of $10000+.
Has WorkingMouse actually shipped a SaaS product before?
It's a common line of work for a company like WorkingMouse — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, it has served clients in Australia, and its typical hourly rate is around N/A.
What kinds of industries has WorkingMouse actually built for?
WorkingMouse has delivered projects across a range of different industries, including Retail & E-commerce, Government & Public Sector, Fashion & Apparel, Education, Logistics & Supply Chain and Media & Entertainment.
Does WorkingMouse actually build with AI, or just talk about it?
Plenty of modern software teams, WorkingMouse included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has served clients in Australia, and it has been operating since 2014.
What are the actual contract options if I want to work with WorkingMouse?
Most companies structured like WorkingMouse give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has served clients in Australia, and its average project cost is reported at $10000+.
Does WorkingMouse only work locally, or take on clients elsewhere too?
WorkingMouse isn't necessarily limited to one region and may take on clients across several countries, including Australia, depending on market demand and business partnerships.
What should I actually be looking at when comparing a company like WorkingMouse to others?
When you're weighing up a software partner such as WorkingMouse, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, it has experience across industries such as Retail & E-commerce, Government & Public Sector, Fashion & Apparel, Education, Logistics & Supply Chain and Media & Entertainment, and its typical hourly rate is around N/A.
Is WorkingMouse more of an offshore setup or a local team?
That depends on where WorkingMouse is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has served clients in Australia, and its average project cost is reported at $10000+.
Can WorkingMouse take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like WorkingMouse — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has experience across industries such as Retail & E-commerce, Government & Public Sector, Fashion & Apparel, Education, Logistics & Supply Chain and Media & Entertainment, and its typical hourly rate is around N/A.

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