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ICTPACK Solution

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4.6/5 (7 reviews)
+255222762015 service@ictpack.com Visit Website

About ICTPACK Solution

ICTPACK SOLUTIONS LIMITED is a private firm based in Dar-es-salaam, Tanzania. The company was established in 2013 and registered under the companies Act with Incorporation Certificate Number 1093. At a time when Business and Information Technology seemed like opposite ends of a sword, their main objective has been to bridge the gap between the two.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Custom Software Development Web Design

Industries Served

Fashion & Apparel Sports & Fitness Construction Food & Beverage Legal Services Mining & Metals

ICTPACK Solution Reviews

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Exceeded all expectations — highly recommended

William Brown / Senior Consultant - Brown Consulting
Verified
Apr 20, 2022

Project summary: We required a custom platform that would give us a measurable competitive advantage in our market.

From the discovery workshop to the final handover, the experience was seamless. The team invested real effort in understanding our business goals before writing a single line of code, and that foundation paid dividends throughout. Every milestone was hit, every deliverable was polished, and the few issues that arose were resolved before we even had to ask. The solution has already delivered measurable ROI and we are planning our next engagement with them.

PROS

Innovative thinking, meticulous attention to detail, reliable delivery, transparent reporting

CONS

Minor timezone overlap challenges early on, resolved quickly with async communication

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeUI/UX Design
IndustryMining & Metals
Project Cost$10,000 to $49,999
DurationAug 2025 – Apr 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a Senior Consultant-led organisation operating in the Mining & Metals sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Mining & Metals operations through UI/UX Design. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive UI/UX Design engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in UI/UX Design and a strong portfolio of Mining & Metals projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for UI/UX Design projects going forward.

Best technology partner we have ever worked with

Sarah Johnson / CEO - Innovate Digital
Verified
Feb 06, 2022

Project summary: Our company needed a reliable technology partner to deliver a complex project within a tight timeline.

This was the smoothest technology project we have ever run. The team's expertise was evident from the first technical discussion, and their ability to translate complex requirements into elegant solutions is remarkable. They kept us informed at every step, flagged risks early, and delivered a high-quality product that our internal team is proud to maintain. Their ongoing support has been equally impressive.

PROS

Innovative thinking, meticulous attention to detail, reliable delivery, transparent reporting

CONS

Initial onboarding took a couple of extra days, but the team hit full stride very quickly

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypePOS System Development
IndustryMining & Metals
Project Cost$50,000 to $149,999
DurationMar 2025 – Jan 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a CEO-led organisation operating in the Mining & Metals sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Mining & Metals operations through POS System Development. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive POS System Development engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in POS System Development and a strong portfolio of Mining & Metals projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for POS System Development projects going forward.

Company Info

Founded 2013
Employees 10 - 49
Hourly Rate N/A
Client Rating 4.6/5 (7 reviews)

Rating Breakdown

Quality
4.6
Schedule
4.4
Cost
4.7
Communication
4.6

FAQs

What does ICTPACK Solution's actual delivery process look like week to week?
ICTPACK Solution generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, it has served clients in USA, and it has been operating since 2013.
What should I actually be looking at when comparing a company like ICTPACK Solution to others?
When you're weighing up a software partner such as ICTPACK Solution, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, it has served clients in USA, and its typical hourly rate is around N/A.
Would ICTPACK Solution be a good fit for an early-stage startup?
Generally, yes — companies like ICTPACK Solution tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, it has experience across industries such as Legal Services, Mining & Metals, Fashion & Apparel, Construction, Food & Beverage and Sports & Fitness, and it reports a team size of 10 - 49 professionals.
What kinds of industries has ICTPACK Solution actually built for?
ICTPACK Solution has delivered projects across a range of different industries, including Legal Services, Mining & Metals, Fashion & Apparel, Construction, Food & Beverage and Sports & Fitness.
How do I actually get a real proposal out of ICTPACK Solution instead of a generic reply?
The most reliable route is giving ICTPACK Solution a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has served clients in USA, and its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development.
What's the easiest way to actually get in touch with ICTPACK Solution?
Most businesses reach ICTPACK Solution through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and its typical hourly rate is around N/A.
What kind of software work does ICTPACK Solution take on?
ICTPACK Solution typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development.
Is ICTPACK Solution more of an offshore setup or a local team?
That depends on where ICTPACK Solution is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has experience across industries such as Legal Services, Mining & Metals, Fashion & Apparel, Construction, Food & Beverage and Sports & Fitness.
What should I expect to pay to work with ICTPACK Solution?
What ICTPACK Solution charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, ICTPACK Solution's typical hourly rate is around N/A, with an average project cost of $25000+.
Does ICTPACK Solution actually build with AI, or just talk about it?
Plenty of modern software teams, ICTPACK Solution included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has served clients in USA, and it has experience across industries such as Legal Services, Mining & Metals, Fashion & Apparel, Construction, Food & Beverage and Sports & Fitness.

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