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Liip

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4.7/5 (6 reviews)
+41315505970 contact@liip.ch Visit Website

About Liip

It is one of the leading software development company. They strive for long-term, partnership-based services with their customers. Even after the initial release, they continue to develop their solutions together with their customers. They develop innovative solutions based on high-quality and open-source elements. Their approach is always self-organizing and active and they are in continuous contact & communication with the customer.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design SEO Agile Web Development

Industries Served

Sports & Fitness Environmental Services Media & Entertainment Human Resources Legal Services Construction

Liip Reviews

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Headless commerce architecture that gave our content and marketing teams genuine independence

Clémentine Aubert / Head of Digital Products - Arc-en-Ciel Digital SAS
Verified
Jan 24, 2026

Project summary: Our engineering capacity was committed to maintaining existing systems and could not absorb a net-new build of this complexity. An external partner with the right skills was the only viable option.

The technical quality of the final deliverable is the easiest thing to point to. The automated test coverage is thorough, the deployment pipeline is reliable, the documentation is genuinely useful rather than ceremonially produced. But the metric I keep returning to is the number of post-launch conversations we have not had to have. No incident calls at two in the morning. No emergency patches. No retrospective discussions about what went wrong. The absence of those events is the evidence I would show to someone considering this vendor.

PROS

Senior-level engineering presence throughout the entire project, not just during the pitch, honest and commercially fair handling of scope changes, codebase that our internal team praised on review

CONS

Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it

4.5
Overall
4.5
Quality
4.0
Schedule
4.5
Cost
4.5
Communication
Project TypeE-commerce Development
IndustryConstruction
Project CostLess than $10,000
DurationFeb 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Head of Digital Products at Arc-en-Ciel Digital SAS I oversee technology investment and delivery across our Construction operations in Bordeaux, France. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our E-commerce Development capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
The scope covered the full E-commerce Development lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Bordeaux, France and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the E-commerce Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

Company Info

Founded 2007
Employees 50 - 249
Hourly Rate N/A
Client Rating 4.7/5 (6 reviews)

Rating Breakdown

Quality
4.6
Schedule
4.7
Cost
4.8
Communication
4.5

FAQs

Is Liip more of an offshore setup or a local team?
That depends on where Liip is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has served clients in Switzerland, and its average project cost is reported at $50000+.
What should I actually be looking at when comparing a company like Liip to others?
When you're weighing up a software partner such as Liip, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, its listed capabilities span Agile Web Development, Mobile App Development, SEO, UI-UX Design and Web Development, and it reports a team size of 50 - 249 professionals.
How do I actually get a real proposal out of Liip instead of a generic reply?
The most reliable route is giving Liip a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, its listed capabilities span Agile Web Development, Mobile App Development, SEO, UI-UX Design and Web Development, and it has experience across industries such as Human Resources, Sports & Fitness, Environmental Services, Construction, Media & Entertainment and Legal Services.
Roughly how long does a project with Liip take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 50 - 249 professionals, Liip can scale resources based on project urgency.
What does Liip's actual delivery process look like week to week?
Liip generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, its listed capabilities span Agile Web Development, Mobile App Development, SEO, UI-UX Design and Web Development, and it has experience across industries such as Human Resources, Sports & Fitness, Environmental Services, Construction, Media & Entertainment and Legal Services.
What are the actual contract options if I want to work with Liip?
Most companies structured like Liip give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Human Resources, Sports & Fitness, Environmental Services, Construction, Media & Entertainment and Legal Services, and it reports a team size of 50 - 249 professionals.
Has Liip actually shipped a SaaS product before?
It's a common line of work for a company like Liip — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, it has experience across industries such as Human Resources, Sports & Fitness, Environmental Services, Construction, Media & Entertainment and Legal Services, and it has served clients in Switzerland.
What happens with Liip after the project actually launches?
Like most established software teams, Liip typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has served clients in Switzerland, and its listed capabilities span Agile Web Development, Mobile App Development, SEO, UI-UX Design and Web Development.
What's actually in Liip's technical toolkit?
The exact stack shifts by project, but Liip commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, its listed capabilities span Agile Web Development, Mobile App Development, SEO, UI-UX Design and Web Development, and it has experience across industries such as Human Resources, Sports & Fitness, Environmental Services, Construction, Media & Entertainment and Legal Services.
Does Liip only work locally, or take on clients elsewhere too?
Liip isn't necessarily limited to one region and may take on clients across several countries, including Switzerland, depending on market demand and business partnerships.

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