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Neon Roots

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4.1/5 (8 reviews)
+13109079210 hello@neonroots.com Visit Website

About Neon Roots

It is a growing mobile app development company specializing in custom web and mobile app development. According to them, success can be estimated by results and they have consistently provided by using lean startup principles. They always ready to develop extraordinary mobile apps for global clients. Their flexible way and the requirements for change allows them to deliver effective enterprise solutions with high level.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Custom Software Development Web Design

Industries Served

Nonprofit & NGO Manufacturing Logistics & Supply Chain Advertising & Marketing Legal Services Telecommunications Information Technology

Neon Roots Reviews

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Design work that measurably improved every conversion metric on our platform

Dominic Fairfax / Head of Digital Transformation - Arcadian Consulting Ltd
Verified
Feb 01, 2026

Project summary: B2B customer churn was concentrated among accounts that had complained about portal usability. We needed a complete redesign of the self-service experience before the next contract renewal cycle.

What made the most difference in practice was the quality of the engineering judgment on this team. Not the ability to execute a specification — that is a baseline expectation. The ability to recognise when a specification was suboptimal, explain why, propose an alternative, and support the client in making a decision about it. That consultative dimension elevated the output beyond what the brief described and resulted in a product that is more fit for purpose than the one we had originally specified.

PROS

Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism

CONS

The engagement was priced at the quality level rather than the budget level. We evaluated the alternatives and concluded that the delta was a reasonable premium for the reduction in delivery risk

4.0
Overall
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Communication
Project TypeUI/UX Design
IndustryTelecommunications
Project Cost$10,000 to $49,999
DurationApr 2025 – Jan 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As Head of Digital Transformation at Arcadian Consulting Ltd I oversee technology investment and delivery across our Telecommunications operations in London, UK. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
Primarily UI/UX Design, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the UI/UX Design work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex UI/UX Design programme in the Telecommunications space and will deliver against a serious brief, this is the team.

IoT architecture that scaled from pilot to full fleet without a single redesign

Sebastian Lapointe / CTO - Boreal Systems Inc
Verified
Jan 20, 2026

Project summary: Lean manufacturing initiatives required real-time OEE data at the line level. Our existing systems could not provide it without significant manual aggregation.

I came into this engagement as a sceptic. We had been through a failed implementation with a previous vendor and I had high standards for what evidence of competence looked like before I would trust a partner with our core systems. This team earned that trust progressively — through the quality of the discovery documentation, the rigour of the technical proposals, the consistency of the sprint deliveries, and ultimately the stability of the production system. I no longer lead with scepticism when recommending them.

PROS

Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

3.5
Overall
4.0
Quality
3.5
Schedule
3.5
Cost
3.5
Communication
Project TypeIoT Development
IndustryManufacturing
Project CostLess than $10,000
DurationJan 2025 – Oct 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As CTO at Boreal Systems Inc I oversee technology investment and delivery across our Manufacturing operations in Toronto, Canada. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
Our platform had been maintained by a previous vendor for three years and the accumulated technical debt had reached a point where delivery velocity had dropped to a fraction of what it should have been. We needed fresh engineering expertise and a structured plan to address the underlying issues.
What services did the company provide for your project?
The core engagement was IoT Development delivery, though their scope expanded to include technical consultancy during discovery that materially improved our requirements. They also took ownership of the third-party integration workstream that had been a coordination challenge in previous projects, removing that complexity from our internal team entirely.
Why did you choose this company over other providers you considered?
A trusted peer in the Manufacturing sector had used them for a comparable IoT Development engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, IoT Development depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Absolutely. With a specific note that the value starts in the discovery phase — clients who approach that process with seriousness will get the most from the engagement. We invested appropriately at the front end and the returns are evident in what was delivered.

Exceeded all expectations — highly recommended

Amanda Davis / VP of Technology - Retail Dynamics
Verified
Jul 29, 2023

Project summary: The project demanded deep technical expertise and a thorough understanding of our business domain.

From day one, the team felt like an extension of our own organisation. They immersed themselves in our domain, challenged us to think bigger, and delivered a solution that is both technically sound and strategically valuable. The project came in on time and within budget, which is rare for an engagement of this complexity. We are delighted with the outcome and look forward to a long-term partnership.

PROS

Deep technical expertise, professional project management, responsive support, great value

CONS

Wish we had engaged them sooner; no meaningful issues to report

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeCMS Development
IndustryInformation Technology
Project Cost$50,000 to $149,999
DurationApr 2025 – Sep 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a VP of Technology-led organisation operating in the Information Technology sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Information Technology operations through CMS Development. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive CMS Development engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in CMS Development and a strong portfolio of Information Technology projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for CMS Development projects going forward.

Company Info

Founded 2011
Employees 10 - 49
Hourly Rate $100 - $149
Client Rating 4.1/5 (8 reviews)

Rating Breakdown

Quality
4.3
Schedule
4.2
Cost
4.1
Communication
4.1

FAQs

Can I just hire developers from Neon Roots to sit alongside my own team?
Usually, yes — a dedicated developer arrangement is a common option with firms like Neon Roots, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has served clients in USA.
Is Neon Roots more of an offshore setup or a local team?
That depends on where Neon Roots is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, it has experience across industries such as Information Technology, Legal Services, Telecommunications, Manufacturing, Logistics & Supply Chain and Advertising & Marketing, and it reports a team size of 10 - 49 professionals.
What should I expect to pay to work with Neon Roots?
What Neon Roots charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Neon Roots's typical hourly rate is around $100 - $149, with an average project cost of $5000000+.
What kind of software work does Neon Roots take on?
Neon Roots typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development.
What kinds of industries has Neon Roots actually built for?
Neon Roots has delivered projects across a range of different industries, including Information Technology, Legal Services, Telecommunications, Manufacturing, Logistics & Supply Chain and Advertising & Marketing.
What should I actually be looking at when comparing a company like Neon Roots to others?
When you're weighing up a software partner such as Neon Roots, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it reports a team size of 10 - 49 professionals.
What makes Neon Roots worth considering over other options?
What tends to set Neon Roots apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 2011, the company has built a track record of delivering projects across various industries.
Would Neon Roots be a good fit for an early-stage startup?
Generally, yes — companies like Neon Roots tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and its average project cost is reported at $5000000+.
What happens with Neon Roots after the project actually launches?
Like most established software teams, Neon Roots typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has served clients in USA, and it has been operating since 2011.

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