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Softlets

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4.7/5 (7 reviews)
+97126438145 rania@softlets.ae Visit Website

About Softlets

Softlets is a software development company that turns ideas into working products. Softlets focuses on Mobile App Development and Custom Software Development. With 10 - 49 people on staff, Softlets can take on projects of varying size. Clients can expect pricing around < $25/hr, with projects averaging about $10,000. This gives a quick snapshot of what to expect when working with Softlets.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Web Design Digital Strategy

Industries Served

Real Estate Automotive Mining & Metals Manufacturing Education

Softlets Reviews

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Content platform our editorial team adopted without a single escalated support request

Maja Söderström / Head of Product Engineering - Scandia Digital AB
Verified
Apr 17, 2026

Project summary: Our legacy LMS had been built for a classroom-first world. Hybrid delivery had exposed its limitations and student satisfaction scores had reflected that for two consecutive years.

We had worked with three agencies before this engagement. The comparison is not flattering to the others. What distinguished this team was a systematic approach to understanding the problem before proposing a solution — something that sounds obvious and is practiced far less often than it should be. The delivery phase ran to schedule, the codebase is clean enough that our internal engineers made positive comments during handover review, and we have not logged a critical incident in five months of live operation. We intend to use them for our next phase of work.

PROS

Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism

CONS

Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it

5.0
Overall
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeCMS Development
IndustryEducation
Project CostLess than $10,000
DurationOct 2025 – Jan 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Scandia Digital AB is an established Education organisation headquartered in Gothenburg, Sweden. My role as Head of Product Engineering covers both strategic planning and operational technology delivery. We maintain high standards for our vendors because our clients hold us to high standards — a bar we expect our partners to meet.
What specific problem or business challenge led you to hire this company?
A competitive threat had accelerated our roadmap. We had planned a significant CMS Development investment for the following year. External pressure moved that timeline forward by six months and required us to find an external partner rather than attempting to build internally in the time available.
What services did the company provide for your project?
Primarily CMS Development, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We had a failed engagement behind us and were more rigorous in our selection process as a result. We asked detailed questions about how they managed scope change, how they handled estimation, and how they communicated problems. The answers were specific, evidenced, and consistent across the team members we spoke to. That gave us confidence that the process was real rather than rehearsed.
How clearly did the company understand your requirements and business goals?
Comprehensively. The discovery phase they ran was more thorough than anything we had experienced with previous vendors. They challenged requirements that were vague or contradictory, proposed alternatives where our initial thinking was limiting, and produced a functional specification that our internal stakeholders agreed was the clearest articulation of the product they had seen written down.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between Gothenburg, Sweden and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
The project landed on time. The budget was managed within the agreed ceiling, which included one client-driven scope addition that was quoted fairly and handled without affecting the original delivery stream. The discipline around budget transparency throughout meant there was no surprise at invoice stage.
What tangible results or business impact have you seen since the project was completed?
Quantifying the impact precisely is complicated by other variables in our business, but the metrics we can attribute directly to the CMS Development work are meaningful: session duration up, conversion rate up, error rate down, and our NPS for the digital touchpoint has improved by eleven points. Our account managers report that the new capability is coming up positively in client conversations.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Education sector looking for CMS Development expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

The kind of web build that makes you wonder why you tolerated the old site for so long

Aoife Brennan / VP of Product Engineering - Emerald Digital Ltd
Verified
Mar 31, 2026

Project summary: Several years of incremental development had left us with a platform that was technically functional but strategically limiting. A structured rebuild was the agreed path forward.

Six months after go-live our platform is processing three times the transaction volume we specified in the original brief. The architecture choices made during discovery accommodated that growth without remediation work. That is the difference between a team that designs for what you tell them and a team that designs for what you are likely to need. We are in conversation about a Phase 2 engagement and I expect to be using this partnership for several years.

PROS

Production system that has performed as specified since go-live without remediation work, documentation thorough enough to support internal maintenance, knowledge transfer that left our team genuinely capable

CONS

The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism

4.5
Overall
4.5
Quality
4.0
Schedule
4.0
Cost
5.0
Communication
Project TypeWeb Development
IndustryMining & Metals
Project Cost$10,000 to $49,999
DurationAug 2025 – Jan 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Emerald Digital Ltd operates in the Mining & Metals sector with headquarters in Dublin, UK. In my role as VP of Product Engineering I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
We had a defined product vision for our next phase of growth in the Mining & Metals market but lacked the engineering depth internally to execute it. The Web Development requirements in particular required specialist experience that we could not realistically recruit for on the timeline our business plan required.
What services did the company provide for your project?
The scope covered the full Web Development lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Thoroughly and precisely. The requirements document they produced was detailed enough that our QA team used it directly to write acceptance criteria. Every user story had a defined business objective attached. Nothing was left to interpretation. That discipline in the requirements phase paid dividends throughout development and testing.
How was your overall experience with their communication and project management?
The project management framework was the most structured I have experienced with an external vendor. Sprint planning was tight, acceptance criteria were specific, retrospectives were honest and acted on. The project manager treated the shared backlog as a live document and the risk register as an operational tool rather than a compliance artefact. I never had to ask for a status update.
Did the company deliver the project on time and within your expected budget?
Yes. I had privately built a contingency expectation into my planning given the project complexity and the number of integrations involved. None of that contingency was needed. The delivery landed on the agreed date and the final invoice matched the approved budget to within a fraction of a percent. That outcome is rarer than the industry acknowledges.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
The post-launch behaviour. Some vendors consider go-live to be the end of their professional obligation. This team treated it as the transition to a different kind of engagement. The hypercare period was substantive, the documentation was thorough and genuinely useful, and they checked in proactively at the thirty-day and ninety-day marks to review production metrics with us.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex Web Development programme in the Mining & Metals space and will deliver against a serious brief, this is the team.

Company Info

Founded 2010
Employees 10 - 49
Hourly Rate < $25
Client Rating 4.7/5 (7 reviews)

Rating Breakdown

Quality
4.6
Schedule
4.5
Cost
4.6
Communication
4.7

FAQs

What are the actual contract options if I want to work with Softlets?
Most companies structured like Softlets give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, its listed capabilities span Digital Strategy, Mobile App Development, UI-UX Design, Web Design and Web Development, and it reports a team size of 10 - 49 professionals.
Roughly how long does a project with Softlets take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 10 - 49 professionals, Softlets can scale resources based on project urgency.
What kind of software work does Softlets take on?
Softlets typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Digital Strategy, Mobile App Development, UI-UX Design, Web Design and Web Development.
Has Softlets actually shipped a SaaS product before?
It's a common line of work for a company like Softlets — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, it has experience across industries such as Manufacturing, Mining & Metals, Automotive, Real Estate and Education, and it reports a team size of 10 - 49 professionals.
Does Softlets actually build with AI, or just talk about it?
Plenty of modern software teams, Softlets included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Manufacturing, Mining & Metals, Automotive, Real Estate and Education, and it has served clients in United-arab-emirates.
What kinds of industries has Softlets actually built for?
Softlets has delivered projects across a range of different industries, including Manufacturing, Mining & Metals, Automotive, Real Estate and Education.
What happens with Softlets after the project actually launches?
Like most established software teams, Softlets typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has served clients in United-arab-emirates, and its typical hourly rate is around < $25.
Does Softlets only work locally, or take on clients elsewhere too?
Softlets isn't necessarily limited to one region and may take on clients across several countries, including United-arab-emirates, depending on market demand and business partnerships.
What's the easiest way to actually get in touch with Softlets?
Most businesses reach Softlets through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has experience across industries such as Manufacturing, Mining & Metals, Automotive, Real Estate and Education, and it has been operating since 2010.
What should I expect to pay to work with Softlets?
What Softlets charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Softlets's typical hourly rate is around < $25, with an average project cost of $10000+.

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