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Touchtech

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4.7/5 (6 reviews)
+6449746549 office@touchtech.co.nz Visit Website

About Touchtech

Their team of skilled designers, technical designers, and extremely talented developers will help realize your ideas and business goals while using technology wonderfully. Their experience in the IT industry has helped them to gain extensive knowledge about demands of businesses over various verticals. They are one of the best mobile app development company.

Last updated May 13, 2026

Services

Mobile App Development Web Development Custom Software Development Internet of Things

Industries Served

Environmental Services Insurance Advertising & Marketing Retail & E-commerce

Touchtech Reviews

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Outstanding service and exceptional results

Matthew Harris / COO - Logistics International
Verified
Aug 06, 2022

Project summary: We needed a scalable e-commerce platform to handle peak traffic and deliver a seamless shopping experience.

The team demonstrated exceptional technical depth throughout every phase of the project. Communication was proactive and transparent — we always knew exactly where things stood. They challenged our assumptions constructively and suggested improvements that made the final product significantly better than our original spec. Delivery was on schedule, the code quality was outstanding, and post-launch support has been prompt and thorough. We could not have asked for a better partner.

PROS

Outstanding code quality, thorough documentation, smooth knowledge transfer, excellent post-launch support

CONS

Slightly higher day rate than some alternatives, but the quality justifies every penny

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeIT Managed Services
IndustryRetail & E-commerce
Project Cost$150,000 to $499,999
DurationAug 2025 – Mar 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a COO-led organisation operating in the Retail & E-commerce sector. My role involves overseeing strategic technology decisions and vendor partnerships. We have been growing steadily and needed a trusted partner to help us scale our digital capabilities.
What specific problem or business challenge led you to hire this company?
Our primary challenge was modernising our Retail & E-commerce operations through IT Managed Services. Legacy systems were limiting our agility and we needed a solution that could scale with our growth ambitions and integrate with our existing infrastructure.
What services did the company provide for your project?
They delivered a comprehensive IT Managed Services engagement covering requirements analysis, solution architecture, full-cycle development, QA testing, deployment, and post-launch support. The scope was well-defined and executed without scope creep.
Why did you choose this company over other providers you considered?
Their demonstrated expertise in IT Managed Services and a strong portfolio of Retail & E-commerce projects set them apart during our evaluation. The discovery call gave us confidence they truly understood our domain, not just the technology.
How clearly did the company understand your requirements and business goals?
Exceptionally well. They ran a structured discovery process, asked insightful questions, and produced a detailed requirements document that captured nuances we hadn't even articulated ourselves. That foundation made the entire project smoother.
How was your overall experience with their communication and project management?
Outstanding. We had a dedicated project manager, weekly status calls, a shared project board, and same-day responses to queries. There were no surprises — risks were flagged early and resolved before they became issues.
Did the company deliver the project on time and within your expected budget?
Yes, the project was delivered on the agreed date and within budget. Their estimates were realistic and they managed scope carefully, flagging any potential changes before they impacted the timeline or cost.
What tangible results or business impact have you seen since the project was completed?
Significant. Since go-live we have seen measurable improvements in operational efficiency, customer satisfaction scores have risen, and the solution has already paid back a substantial portion of the investment. The team built something we are genuinely proud of.
What did you like most about working with this company?
Their genuine investment in our success. They didn't just execute a spec — they brought ideas, challenged assumptions, and cared about the outcome as much as we did. The quality of the codebase and documentation also stood out.
Would you recommend this company to others, and would you work with them again?
Absolutely and without hesitation. We have already referred two colleagues, and we are actively scoping the next phase of work with them. They are our go-to partner for IT Managed Services projects going forward.

Company Info

Founded 2010
Employees 10 - 49
Hourly Rate $25 - $49
Client Rating 4.7/5 (6 reviews)

Rating Breakdown

Quality
4.8
Schedule
4.6
Cost
4.8
Communication
4.7

FAQs

What makes Touchtech worth considering over other options?
What tends to set Touchtech apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 2010, the company has built a track record of delivering projects across various industries.
What kinds of industries has Touchtech actually built for?
Touchtech has delivered projects across a range of different industries, including Insurance, Retail & E-commerce, Advertising & Marketing and Environmental Services.
Has Touchtech actually shipped a SaaS product before?
It's a common line of work for a company like Touchtech — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, it has served clients in New-zealand, and its average project cost is reported at $5000000+.
Is Touchtech more of an offshore setup or a local team?
That depends on where Touchtech is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development and Web Development, and its average project cost is reported at $5000000+.
What should I expect to pay to work with Touchtech?
What Touchtech charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Touchtech's typical hourly rate is around $25 - $49, with an average project cost of $5000000+.
What's actually in Touchtech's technical toolkit?
The exact stack shifts by project, but Touchtech commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, it has served clients in New-zealand, and it has been operating since 2010.
Would Touchtech be a good fit for an early-stage startup?
Generally, yes — companies like Touchtech tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development and Web Development, and it has experience across industries such as Insurance, Retail & E-commerce, Advertising & Marketing and Environmental Services.
What are the actual contract options if I want to work with Touchtech?
Most companies structured like Touchtech give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Insurance, Retail & E-commerce, Advertising & Marketing and Environmental Services, and its typical hourly rate is around $25 - $49.
What kind of software work does Touchtech take on?
Touchtech typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Custom Software Development, Internet of Things, Mobile App Development and Web Development.
How do I actually get a real proposal out of Touchtech instead of a generic reply?
The most reliable route is giving Touchtech a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development and Web Development, and it has been operating since 2010.

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