About UNION
Union is a good web development company. They create experiences that help businesses thrive. They believe that in order to reach and join with today’s highly connected consumers, all successful marketing programs should lead to digital. Their work is equal parts thoughtful strategy, superior creative and smart technology that transcends industries, devices and code bases.
Last updated May 13, 2026
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UNION Reviews
Write a ReviewDesign system that brought consistency to a product that had accrued four years of visual debt
Abdullah Al-Shehri / Head of Innovation - Desert Tech VenturesMay 01, 2026
Project summary: The project had a board-facing delivery date tied to a strategic initiative. We needed a partner who would treat that date as their own, not ours.
What made the most difference in practice was the quality of the engineering judgment on this team. Not the ability to execute a specification — that is a baseline expectation. The ability to recognise when a specification was suboptimal, explain why, propose an alternative, and support the client in making a decision about it. That consultative dimension elevated the output beyond what the brief described and resulted in a product that is more fit for purpose than the one we had originally specified.
Senior-level engineering presence throughout the entire project, not just during the pitch, honest and commercially fair handling of scope changes, codebase that our internal team praised on review
We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs
Questions & Answers
From legacy on-premise to cloud-native in a timeline the vendor community said was impossible
Nora Al-Otaibi / VP of Engineering - Salam Digital SolutionsApr 24, 2026
Project summary: A content deal had given us the rights to a major catalogue but our delivery infrastructure could not stream it reliably at scale. We needed a cloud-native video platform in under six months.
The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.
Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout
The engagement was priced at the quality level rather than the budget level. We evaluated the alternatives and concluded that the delta was a reasonable premium for the reduction in delivery risk
Questions & Answers
CRM that finally unified our sales, marketing, and customer success teams in one system
Reuben Loh / CTO - Marina Bay Ventures Pte LtdMar 10, 2026
Project summary: Our audience data was fragmented across eight tools with no single identity layer. Personalisation had become impossible without first solving the data foundation.
The project brief was ambitious and we had received proposals ranging from two to five times our eventual budget from other vendors. This team came back with a proposal that was commercially realistic and technically credible — and then delivered against it. That alignment between proposal and outcome is not something I take for granted. I have been on the other side of it enough times to know it requires both honesty in the sales process and discipline in delivery. We experienced both.
Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout
Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it
Questions & Answers
Data engineering quality that will support our growth for years without a rebuild
Radosław Kowalczyk / Head of Development - Wisła Software Sp zooFeb 20, 2026
Project summary: Our engineering capacity was committed to maintaining existing systems and could not absorb a net-new build of this complexity. An external partner with the right skills was the only viable option.
The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.
Delivery timeline that proved achievable rather than optimistic, estimation accuracy that reflected real analysis rather than competitive bidding, scope discipline that prevented the feature creep we had experienced before
The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism
Questions & Answers
Machine learning in production that the board could see working within eight weeks
Fatima Al-Suwaidi / Head of Digital Strategy - Gulf FinTech HoldingsFeb 16, 2026
Project summary: Our engineering capacity was committed to maintaining existing systems and could not absorb a net-new build of this complexity. An external partner with the right skills was the only viable option.
The technical quality of the final deliverable is the easiest thing to point to. The automated test coverage is thorough, the deployment pipeline is reliable, the documentation is genuinely useful rather than ceremonially produced. But the metric I keep returning to is the number of post-launch conversations we have not had to have. No incident calls at two in the morning. No emergency patches. No retrospective discussions about what went wrong. The absence of those events is the evidence I would show to someone considering this vendor.
Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout
The quality of documentation they produce means our team needed to set aside dedicated review time to do it justice — a minor scheduling point rather than a genuine criticism
Questions & Answers
Impressive IoT expertise — devices work flawlessly in production
Marcus Johnson / Creative Director - NYC Digital AgencySep 22, 2025
Project summary: Our company needed a reliable technology partner to deliver a complex project within a tight timeline.
From day one, the team felt like an extension of our own organisation. They immersed themselves in our domain, challenged us to think bigger, and delivered a solution that is both technically sound and strategically valuable. The project came in on time and within budget, which is rare for an engagement of this complexity. We are delighted with the outcome and look forward to a long-term partnership.
Excellent communication, high-quality deliverables, on-time delivery, proactive problem-solving
Initial onboarding took a couple of extra days, but the team hit full stride very quickly
Questions & Answers
CI/CD pipeline that changed how we ship software
Michael Anderson / CTO - TechCorp SolutionsMay 22, 2024
Project summary: We set out to build a content streaming platform capable of serving a global audience with low latency.
This was the smoothest technology project we have ever run. The team's expertise was evident from the first technical discussion, and their ability to translate complex requirements into elegant solutions is remarkable. They kept us informed at every step, flagged risks early, and delivered a high-quality product that our internal team is proud to maintain. Their ongoing support has been equally impressive.
Outstanding code quality, thorough documentation, smooth knowledge transfer, excellent post-launch support
None — every aspect of the engagement exceeded our expectations