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Norbsoft

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4.1/5 (8 reviews)
+15194965184 paul.cebo@norbsoft.ca Visit Website

About Norbsoft

Established in 2003, it is a leading mobile application developer composed of highly experienced professionals with expertise in mobile strategy, user experience design and custom application development. They exceed at connecting design, plan, testing & development skills to craft great apps for customers as well as enterprises.

Last updated May 13, 2026

Services

Mobile App Development UI-UX Design Digital Strategy iOS App Development iPhone App Development

Industries Served

Food & Beverage Environmental Services Advertising & Marketing Manufacturing Sports & Fitness Retail & E-commerce Healthcare Travel & Hospitality

Norbsoft Reviews

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Architecture review that saved us from a vendor decision we would have regretted for years

Aarav Mehta / Chief Data Officer - Zenith FinServ Ltd
Verified
Mar 26, 2026

Project summary: Customer expectations had reset and our conversion funnel data showed precisely where we were losing them. We needed a commerce platform capable of delivering the experience our competitors already had.

We gave this team an aggressive timeline, a technically complex scope, and a client-side project team that was stretched thin and not always available at the speed the engagement required. They absorbed all of that gracefully. Where they needed input they were precise about what they needed and when. Where they could proceed independently they did. The result was a delivery that landed on time despite the constraints on our side, which I regard as evidence of genuine professional maturity.

PROS

Senior-level engineering presence throughout the entire project, not just during the pitch, honest and commercially fair handling of scope changes, codebase that our internal team praised on review

CONS

The engagement was priced at the quality level rather than the budget level. We evaluated the alternatives and concluded that the delta was a reasonable premium for the reduction in delivery risk

4.0
Overall
4.0
Quality
4.5
Schedule
4.5
Cost
4.0
Communication
Project TypeIT Consulting
IndustryRetail & E-commerce
Project CostLess than $10,000
DurationApr 2025 – Feb 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Zenith FinServ Ltd operates in the Retail & E-commerce sector with headquarters in Bangalore, India. In my role as Chief Data Officer I am accountable for the full technology agenda — infrastructure, product, and vendor relationships. We are a commercially driven organisation and every technology decision is evaluated against a clear business case before it is approved.
What specific problem or business challenge led you to hire this company?
Regulatory requirements in our Retail & E-commerce segment had changed and the compliance timeline was set by our regulator, not by us. The IT Consulting changes required were significant enough to justify engaging a specialist partner rather than diverting our internal team from the product roadmap.
What services did the company provide for your project?
Primarily IT Consulting, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their IT Consulting approach and the evidence base they provided — reference projects in Retail & E-commerce contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
We went live four months ago. User adoption exceeded the target we had set by 23 percent in the first month. Support ticket volume has dropped measurably. The features we had deferred because the previous architecture made them prohibitively expensive to build are now in development. The platform they built has opened our roadmap.
What did you like most about working with this company?
Their instinct for keeping the business objective visible throughout technical decision-making. I have worked with technically excellent teams who lose the strategic thread as complexity increases. This team maintained a clear connection between every architectural choice and the outcome we had agreed to achieve. That orientation made the trade-off conversations significantly easier.
Would you recommend this company to others, and would you work with them again?
Unreservedly. We are in active scoping conversations for a second engagement and I expect this to develop into a multi-year partnership. For any organisation in the Retail & E-commerce sector looking for IT Consulting expertise combined with genuine delivery discipline, I would put this team at the top of the evaluation list.

IoT architecture that scaled from pilot to full fleet without a single redesign

Ji-Woo Park / VP of Engineering - Seoul Digital Corp
Verified
Mar 24, 2026

Project summary: Remote care had gone from an experiment to a core service line and our technology had not kept pace. We needed a robust, compliant telehealth platform in a timeline that the market would not wait for.

The technical quality of the final deliverable is the easiest thing to point to. The automated test coverage is thorough, the deployment pipeline is reliable, the documentation is genuinely useful rather than ceremonially produced. But the metric I keep returning to is the number of post-launch conversations we have not had to have. No incident calls at two in the morning. No emergency patches. No retrospective discussions about what went wrong. The absence of those events is the evidence I would show to someone considering this vendor.

PROS

Clear and consistent communication adapted appropriately for both technical and non-technical stakeholders, shared tooling that gave our team real-time visibility, reliable sprint delivery throughout

CONS

Their insistence on a detailed functional specification before development began felt like friction at the time. In retrospect, it was the reason the development phase ran without the ambiguity that has derailed similar projects for us previously

4.0
Overall
4.5
Quality
3.5
Schedule
3.5
Cost
3.5
Communication
Project TypeIoT Development
IndustryHealthcare
Project Cost$500,000+
DurationAug 2025 – Feb 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
As VP of Engineering at Seoul Digital Corp I oversee technology investment and delivery across our Healthcare operations in Seoul, South Korea. We are a commercially focused business and our technology choices are always evaluated in terms of their direct contribution to business outcomes rather than technical elegance alone.
What specific problem or business challenge led you to hire this company?
We had a defined product vision for our next phase of growth in the Healthcare market but lacked the engineering depth internally to execute it. The IoT Development requirements in particular required specialist experience that we could not realistically recruit for on the timeline our business plan required.
What services did the company provide for your project?
Primarily IoT Development, with adjacent work in solution architecture and quality assurance. They were responsible for the full build from requirements through to go-live, including integration with four existing systems in our technology landscape. The breadth they covered without requiring additional vendors was commercially and logistically valuable.
Why did you choose this company over other providers you considered?
A trusted peer in the Healthcare sector had used them for a comparable IoT Development engagement and their recommendation was unequivocal. Our own due diligence confirmed the pattern they described. The combination of domain knowledge, IoT Development depth, and demonstrated delivery discipline was the deciding factor.
How clearly did the company understand your requirements and business goals?
Better than we managed ourselves going in. The workshops they facilitated surfaced assumptions we had not examined and exposed three requirements that were in direct conflict with each other. Resolving those before development began saved us what would certainly have been significant rework later in the project.
How was your overall experience with their communication and project management?
Communication was proactive, timely, and appropriately calibrated. Technical updates for the engineering audience, executive summaries for the steering group, risk flags with proposed mitigations rather than just problem statements. The fortnightly sprint reviews gave our stakeholders visibility without requiring them to attend every working session.
Did the company deliver the project on time and within your expected budget?
Yes to both. There was a single sprint where a dependency on a third-party API introduced a one-week delay. The team identified it three weeks in advance, presented two mitigation options, and we agreed on an approach that recovered the schedule within the same sprint cycle. That level of foresight is what separates good project management from reactive problem management.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Healthcare network — in both cases to peers facing IoT Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Monetisation system integrated in a way that players accepted rather than resented

Elliot Thorne / Managing Director, Tech - Redwood Capital Advisors
Verified
Feb 02, 2026

Project summary: Our mobile app had a 2.9-star average review score. The two themes in every negative review were speed and booking flow complexity — both were solvable with the right engineering partner.

The integration layer was the part of the project I was most concerned about going in. Our system landscape is complex, several of the upstream APIs we relied on were poorly documented, and two third-party vendors had a history of unpredictable response times on integration questions. This team managed all of that. They documented what the upstream vendors could not, built resilience into the integration architecture where the upstream behaviour was unreliable, and delivered a solution that works as specified in production. I could not have asked for more.

PROS

Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism

CONS

Their discovery process is more rigorous than we were accustomed to and required more preparation from our side than we had initially allocated — but the quality of what followed justified every hour of it

4.5
Overall
5.0
Quality
4.5
Schedule
4.0
Cost
4.5
Communication
Project TypeGame Development
IndustryTravel & Hospitality
Project CostLess than $10,000
DurationMar 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Redwood Capital Advisors, a growth-stage Travel & Hospitality business based in San Francisco, USA. As Managing Director, Tech my remit spans product engineering, platform operations, and strategic vendor partnerships. We had reached an inflection point where our internal capacity was not sufficient to execute our roadmap at the pace our market required.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our Game Development capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
The scope covered the full Game Development lifecycle: discovery and requirements definition, solution architecture, iterative development across twelve sprints, integration testing, performance validation, production deployment, and a structured four-week hypercare period. They also provided system documentation and a knowledge transfer programme for our internal team.
Why did you choose this company over other providers you considered?
We ran a structured shortlisting process across five vendors. The technical evaluation eliminated two immediately. Of the remaining three, this team's proposal was differentiated by the specificity of their Game Development approach and the evidence base they provided — reference projects in Travel & Hospitality contexts, not generic case studies. The reference calls confirmed a track record that the proposal had described accurately.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Travel & Hospitality experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Outstanding. The discipline around asynchronous communication was particularly effective given the time zones involved between San Francisco, USA and the delivery team. Written updates were specific and consistent, response times were same-day for anything that required a decision, and nothing fell through the cracks across a six-month engagement.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
The most direct measure is the performance of the system in production. In the five months since go-live we have had zero P1 incidents, our page performance scores have improved across every Core Web Vitals metric, and two enterprise clients who had cited our previous platform limitations during contract negotiations have since renewed without that objection arising.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Yes, without reservation. I have already made two direct referrals within my Travel & Hospitality network — in both cases to peers facing Game Development challenges similar to ours. I gave those referrals with confidence because I knew the experience I described was reproducible, not the result of exceptional circumstances on our engagement.

Company Info

Founded 2003
Employees 10 - 49
Hourly Rate $100 - $149
Client Rating 4.1/5 (8 reviews)

Rating Breakdown

Quality
4.3
Schedule
4.3
Cost
3.9
Communication
4.1

FAQs

What should I expect to pay to work with Norbsoft?
What Norbsoft charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Norbsoft's typical hourly rate is around $100 - $149, with an average project cost of $50000+.
Does Norbsoft actually build with AI, or just talk about it?
Plenty of modern software teams, Norbsoft included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, its listed capabilities span Digital Strategy, iOS App Development, iPhone App Development, Mobile App Development and UI-UX Design, and it has been operating since 2003.
Is Norbsoft more of an offshore setup or a local team?
That depends on where Norbsoft is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, its listed capabilities span Digital Strategy, iOS App Development, iPhone App Development, Mobile App Development and UI-UX Design, and it has been operating since 2003.
Does Norbsoft only work locally, or take on clients elsewhere too?
Norbsoft isn't necessarily limited to one region and may take on clients across several countries, including USA, depending on market demand and business partnerships.
How do I actually get a real proposal out of Norbsoft instead of a generic reply?
The most reliable route is giving Norbsoft a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has served clients in USA, and its average project cost is reported at $50000+.
Can Norbsoft take on an old, outdated system rather than starting from scratch?
Modernizing legacy software is usually within scope for a firm like Norbsoft — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, its listed capabilities span Digital Strategy, iOS App Development, iPhone App Development, Mobile App Development and UI-UX Design, and its average project cost is reported at $50000+.
What does Norbsoft's actual delivery process look like week to week?
Norbsoft generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, its listed capabilities span Digital Strategy, iOS App Development, iPhone App Development, Mobile App Development and UI-UX Design, and its typical hourly rate is around $100 - $149.
What's the easiest way to actually get in touch with Norbsoft?
Most businesses reach Norbsoft through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has served clients in USA, and it has been operating since 2003.
Would Norbsoft be a good fit for an early-stage startup?
Generally, yes — companies like Norbsoft tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, its listed capabilities span Digital Strategy, iOS App Development, iPhone App Development, Mobile App Development and UI-UX Design, and its typical hourly rate is around $100 - $149.

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