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Zivoke

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4.3/5 (6 reviews)
+16468835194 ceo@zivoke.com Visit Website

About Zivoke

It is an award-winning Salesforce and Pardot Implementation Company. They increase their customers' revenue by Automating their Sales, Marketing and Customer Support Operations. They can choose a project from idea to publication. Still, their primary service is to help you optimize your development budget whenever possible by keeping you from useless expenses and doing things the smart way.

Last updated May 13, 2026

Services

Mobile App Development UI-UX Design Custom Software Development Cloud Solutions

Industries Served

Environmental Services Human Resources Financial Services Mining & Metals Agriculture Telecommunications

Zivoke Reviews

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A technology investment that delivered returns ahead of the business case we approved

Elliot Thorne / Managing Director, Tech - Redwood Capital Advisors
Verified
Mar 07, 2026

Project summary: Time-to-market for new tariff structures had become a direct competitive disadvantage. Our product configuration layer was the bottleneck and it needed to be modernised as a priority.

The thing that retrospectively seems most significant is how little drama there was. Complex technology projects tend to accumulate incidents, escalations, and tense conversations. This one did not. Problems were surfaced before they became incidents. Scope changes were handled with process rather than conflict. Risks were managed rather than avoided. That level of maturity is rare in my experience and it made the delivery feel almost effortless from our side, which I know it was not from theirs.

PROS

Commercially transparent throughout — no hidden assumptions, no bill shock at the end, change requests that were fair and clearly explained rather than used as a margin-recovery mechanism

CONS

We underestimated the input required from our subject matter experts during the requirements phase. The team flagged this early but our resource planning did not fully reflect it — our responsibility, not theirs

4.5
Overall
5.0
Quality
4.0
Schedule
4.0
Cost
4.0
Communication
Project TypeIndustry-Specific Solutions
IndustryTelecommunications
Project Cost$10,000 to $49,999
DurationJun 2025 – Jan 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I lead technology at Redwood Capital Advisors, a growth-stage Telecommunications business based in San Francisco, USA. As Managing Director, Tech my remit spans product engineering, platform operations, and strategic vendor partnerships. We had reached an inflection point where our internal capacity was not sufficient to execute our roadmap at the pace our market required.
What specific problem or business challenge led you to hire this company?
The immediate problem was that our Industry-Specific Solutions capability had become the bottleneck limiting our ability to grow. Every feature request, every new client requirement, every internal initiative was delayed by a platform that had been extended beyond its original design. We needed a rebuild, not a patch.
What services did the company provide for your project?
End-to-end Industry-Specific Solutions delivery with particular depth in the integration and data migration components, which were the highest-risk elements of the programme. They supplemented this with a dedicated QA resource throughout development and a documented runbook for our operations team at handover.
Why did you choose this company over other providers you considered?
The quality of the questions they asked during the briefing process was the first indicator. Vendors who ask precise questions in the sales phase tend to apply the same rigour during delivery. That hypothesis proved accurate. The technical proposal was substantive, the team structure was senior throughout, and the pricing was transparent.
How clearly did the company understand your requirements and business goals?
Extremely well, in part because they had relevant Telecommunications experience that reduced the context-setting overhead significantly. They understood the domain vocabulary, asked the right questions, and translated business requirements into technical specifications with a fidelity that meant the development phase had very few clarification cycles.
How was your overall experience with their communication and project management?
Professional and efficient. The project manager maintained a clear view of the critical path at all times and communicated changes to it transparently. The one significant scope adjustment we made mid-project was handled through a clean change request process — fairly priced, clearly documented, and absorbed without disrupting the overall timeline.
Did the company deliver the project on time and within your expected budget?
On time and within the approved budget. The estimation accuracy was notable — they had broken the work down in sufficient detail during discovery that their forecast proved reliable throughout, rather than being a number that shifted with every change in scope. We received one change request and it was for scope we had introduced ourselves.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board was conservative by design. Current performance against the financial model suggests we will hit the projected payback point in under twelve months against an eighteen-month target. The operational efficiency gains in particular have exceeded the model, in part because the quality of the data the new platform generates supports decisions that the previous system could not.
What did you like most about working with this company?
The willingness to be direct. When our requirements were unclear they said so. When our priorities were contradictory they explained why. When a technical approach we had assumed was the right one turned out to have significant downsides, they told us before we had committed to it. That kind of intellectual honesty is what I look for in a long-term technology partner.
Would you recommend this company to others, and would you work with them again?
Yes. I would add the context that this is not the cheapest option in the market and they are selective about the engagements they take on. If your primary criterion is price, there are alternatives. If you want a technology partner who can be trusted with a complex Industry-Specific Solutions programme in the Telecommunications space and will deliver against a serious brief, this is the team.

Company Info

Founded 2009
Employees 2 - 9
Hourly Rate $25 - $49
Client Rating 4.3/5 (6 reviews)

Rating Breakdown

Quality
4.4
Schedule
4.3
Cost
4.2
Communication
4.3

FAQs

What are the actual contract options if I want to work with Zivoke?
Most companies structured like Zivoke give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Human Resources, Environmental Services, Mining & Metals, Telecommunications, Agriculture and Financial Services, and its typical hourly rate is around $25 - $49.
How do I actually get a real proposal out of Zivoke instead of a generic reply?
The most reliable route is giving Zivoke a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has served clients in USA, and it reports a team size of 2 - 9 professionals.
What should I actually be looking at when comparing a company like Zivoke to others?
When you're weighing up a software partner such as Zivoke, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, its listed capabilities span Cloud Solutions, Custom Software Development, Mobile App Development and UI-UX Design, and it has experience across industries such as Human Resources, Environmental Services, Mining & Metals, Telecommunications, Agriculture and Financial Services.
What makes Zivoke worth considering over other options?
What tends to set Zivoke apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 2009, the company has built a track record of delivering projects across various industries.
Will Zivoke sign an NDA before we even discuss the project in detail?
Most professional shops, including Zivoke, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, it has served clients in USA, and its average project cost is reported at $50000+.
Would Zivoke be a good fit for an early-stage startup?
Generally, yes — companies like Zivoke tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, it has served clients in USA, and it has experience across industries such as Human Resources, Environmental Services, Mining & Metals, Telecommunications, Agriculture and Financial Services.
Roughly how long does a project with Zivoke take start to finish?
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 2 - 9 professionals, Zivoke can scale resources based on project urgency.
What's the easiest way to actually get in touch with Zivoke?
Most businesses reach Zivoke through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has served clients in USA, and it has been operating since 2009.
What kind of software work does Zivoke take on?
Zivoke typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Cloud Solutions, Custom Software Development, Mobile App Development and UI-UX Design.
Does Zivoke actually build with AI, or just talk about it?
Plenty of modern software teams, Zivoke included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Human Resources, Environmental Services, Mining & Metals, Telecommunications, Agriculture and Financial Services, and it has been operating since 2009.

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